Xerox C55/C55mp manual Background Smudges

T R O U B L E S H O O T I N G 6–19

Table 6–2: Print Defects and Potential Remedies

	Print Defect	Common Causes	Potential Remedies
Background Smudges–		The printer is exposed to	Move the printer to a
Unwanted black and/or		direct sunlight.	location out of the
colored or shaded areas			sunlight.
that appear on the page
		The printer is exposed to	Place the printer in a less
		excessive temperature	severe temperature and
		and/or humidity.	humidity condition.
		The Print Drum Charger is	Clean the Print Drum
		dirty	Charger (see page 7-8).
		The Print Drum needs to	Replace the Print Drum.
		be replaced.
		The Black/Color	Replace the appropriate
		Developer Cartridge needs	Developer Cartridge.
		to be replaced.
	Print Defect	Common Causes	Potential Remedies
Dark Vertical Lines–		The Print Drum is	Remove and inspect the
Black or colored vertical		scratched or damaged.	Print Drum. Replace it if
lines that streak the page			any scratch or damage is
			visible.
		Dry ink (toner) is on the	Install a new Fuser
		Fuser rollers.	Cleaner Roller, included
			in the Fuser Oil Kit.
		Fuser needs to be	Replace the Fuser.
		replaced.