Troubleshooting

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

General
ProblemCauseRemedySee

page

 

 

 

This unit fails to turn

The power cable is not connected or the

Connect the power cable firmly.

on or enters the

plug is not completely inserted.

 

 

standby mode soon

 

 

 

The speaker impedance setting is incorrect.

Set the speaker impedance to match your speakers.

28

after the power is

 

 

 

The protection circuitry has been activated.

Make sure that all speaker wire connections on this

14

turned on.

 

unit and on all speakers are secure and that the wires

 

 

 

 

 

 

for each connection do not touch anything other than

 

 

 

their respective connections.

 

This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity).

Set this unit to the standby mode, disconnect the power

cable, plug it back in after 30 seconds and then use this

 

unit normally.

 

No sound.

Incorrect input or output cable connections.

Connect the cables properly. If the problem persists,

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the cables may be defective.

 

 

 

 

 

 

The optimizer microphone is connected.

Disconnect the optimizer microphone.

36

 

 

 

 

 

Audio input jack select is set to “HDMI”,

Set Audio input jack select to “AUTO”.

44

 

“COAX/OPT” or “ANALOG”.

 

 

Audio input jack select is set to “ANALOG” while playing a source encoded in Dolby Digital or DTS.

Set Audio input jack select to “AUTO” or

44

“COAX/OPT”.

 

No appropriate input source has been selected.

Select an appropriate input source with the INPUT

42, 43

selector on the front panel (or the input selector buttons on the remote control).

Speaker connections are not secure.

Secure the connections.

14

The front speakers to be used have not been

Select the front speakers by pressing ASPEAKERS

43

selected properly.

on the front panel repeatedly.

 

 

 

 

The volume is turned down.

Turn up the volume.

 

 

 

The sound is muted.

Press JMUTE or NVOLUME +/– on the remote

45

 

control to resume audio output and then adjust the

 

 

volume.

 

Signals this unit cannot reproduce are being input from a source component, such as a CD-ROM.

Play a source whose signals can be reproduced by this

unit.

 

The HDMI components connected to this unit do not support the HDCP copy protection standards.

Connect HDMI components that support the HDCP

18

copy protection standards.

 

“S.AUDIO” is set to “OTHER” and “HDMI” audio signals are not being played back on this unit.

Set “S.AUDIO” to “RX-V663” in “MANUAL

98

SETUP”.

 

No picture.

The output and input for the picture are

Set “VIDEO CONV.” to “ON” or connect your source

97

 

connected to different types of video jacks.

components in the same way as you connect your

 

 

 

video monitor to this unit.

 

 

 

 

 

 

Non-standard video signals are input.

 

 

The sound suddenly

The protection circuitry has been activated

goes off.

because of a short circuit, etc.

Check that the speaker impedance setting is correct.

28, 106

Check that the speaker wires are not touching each

other and then turn this unit back on.

 

 

The sleep timer has turned this unit off.

Turn this unit on, and play the source again.

 

The sound is muted.

Press JMUTE or NVOLUME +/– on the remote

45

 

 

control to resume audio output.

 

 

 

 

 

Sound is heard from

Incorrect cable connections.

Connect the cables properly. If the problem persists,

14

the speaker on one

 

the cables may be defective.

 

side only.

 

 

 

Incorrect settings in “SP LEVEL”.

Adjust the “SP LEVEL” settings.

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110 En