Troubleshooting

■XM Satellite Radio

If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.

Status message

Cause

Remedy

See

page

 

 

 

CHECK XM TUNER

The XM Mini-Tuner is not installed in the

Confirm the XM Mini-Tuner is fully seated in the dock

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XM Mini-Tuner Dock or the XM Mini-

and check the XM Mini-Tuner dock cable is connected

 

 

Tuner dock is not connected to this unit.

to this unit.

 

 

 

 

 

CHECK ANTENNA

The XM antenna is not connected to the

Check that the XM antenna is securely connected to

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XM Mini-Tuner Dock or the XM antenna

the XM Mini-Tuner Dock and check the antenna cable

 

 

cable has become damaged.

for damage. Replace the XM antenna if the cable is

 

 

 

damaged.

 

 

 

 

 

LOADING

The XM Mini-Tuner is acquiring audio or

This message should disappear in a few seconds in

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program information from the XM satellite

good signal conditions. If you see this message often,

 

 

signal. This message can also occur in

reposition the XM antenna to get better signal

 

 

weak XM signal conditions. Note that this

reception. Use the “ANTENNA INFO” information in

 

 

unit may not respond to some operations

the front panel or “XM Information” screen in the

 

 

while this message is displayed.

video monitor to check the antenna reception level.

 

 

 

 

 

NO SIGNAL

The XM Mini-Tuner is not receiving the

Check for antenna obstructions and reposition the XM

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XM satellite signal. Something may be

antenna to get better signal reception. Use the

 

 

blocking the XM antenna’s view of the

“ANTENNA INFO” information in the front panel or

 

 

satellites or the antenna is not properly

“XM Information” screen in the video monitor to

 

 

aimed.

check the antenna reception level. See instructions

 

 

 

supplied with the XM Mini-Tuner and Dock for

 

 

 

antenna installation information.

 

 

 

 

 

OFF AIR

The XM channel you selected is not

Check back at a later time; in the mean time, select

—

 

currently broadcasting.

another channel.

 

 

 

 

 

CH UNAUTH

You may be attempting to tune to an XM

Consult the latest channel guide at

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channel that is blocked or that you cannot

http://www.xmradio.com/ (US residents) and

 

 

receive with your XM subscription

http://www.xmradio.ca/ (Canadian residents) for the

 

 

package.

current list of channels. For information on receiving

 

 

 

this channel, visit http://www.xmradio.com/ (US

 

 

 

residents) and http://www.xmradio.ca/ (Canadian

 

 

 

residents) or contact XM Satellite Radio at

 

 

 

1-800-967-2346 (US residents) and 1-877-438-9677

 

 

 

(Canadian residents).

 

CH UNAVAIL

The selected channel is not available. The

 

channel may have been reassigned to a

 

different channel number. This message

 

may occur initially with a new XM Mini-

 

Tuner or an XM Mini-Tuner that has not

 

received XM’s signal for an extended

 

period.

Consult the latest channel guide at

—

http://www.xmradio.com/ (US residents) and

 

http://www.xmradio.ca/ (Canadian residents) for the

 

current list of channels. For cases of a new XM Mini-

 

Tuner or an XM Mini-Tuner that has not received

 

XM’s signal for an extended period, allow the XM

 

Mini-Tuner to receive the XM satellite signal for at

 

least 5 minutes and then try to select the channel again.

 

- - - -

No artist name or song title is available for No action required.

—

 

this selection.

 

 

 

 

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