Troubleshooting
■SIRIUS Satellite RadioIf an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See | |
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| ANTENNA ERROR | The antenna is not connected to the | Check the connection of the antenna and | ||
| SiriusConnect tuner properly. | SiriusConnect tuner. |
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| CHECK SR TUNER | The SiriusConnect tuner is not connected | Check the connection of the SiriusConnect tuner and | ||
| to the SIRIUS jack of this unit correctly. | this unit. |
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| The SiriusConnect tuner is not connected | Connect the power cable of the SiriusConnect tuner to | ||
| to the AC wall outlet. | the AC wall outlet. |
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| NOT SUPPORTED | This unit does not support the connected | Connect the SiriusConnect tuner that this unit | ||
| SIRIUS Satellite Radio tuner. | supports, |
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| ACQUIRING | The signal is too weak. | Adjust the orientation of the antenna of the | ||
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| SiriusConnect tuner. Use the “ANTENNA INFO” |
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| information in the front panel display or “SIRIUS |
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| Information” screen in the video monitor to check the |
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| antenna reception level. |
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| UPDATING | The SiriusConnect tuner is updating the | Wait until the updating is complete. | — | |
| channel list. |
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| The period of the subscription is end. | Contact SIRIUS Satellite Radio to renew the | ||
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| subscription. |
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| F/W UPDATING | The SiriusConnect tuner is updating the | Wait until the updating is complete. | — | |
| firmware. |
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| CALL SIRIUS | The selected channel is not subscribed. | Contact SIRIUS Satellite Radio to subscribe the | ||
| (CALL |
| selected channel. |
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| SIRIUS TO |
| URL: https://activate.siriusradio.com/ |
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| Phone: |
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| SUBSCRIBE) |
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| Select another channel. | |||
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| SUB UPDATED | The subscription information is updated. |
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| INVALID | The selected channel is currently out of | Select another channel. | ||
| service. |
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| Not Available | The operation you made is not available. |
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Problem | Cause | Remedy | See | |
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The remote control | Wrong distance or angle. | The remote control functions within a maximum | ||
does not work nor |
| range of 6 m (20 ft) and no more than 30 degrees off- |
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function properly. |
| axis from the front panel. |
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| Direct sunlight or lighting (from an | Reposition this unit. | — | |
| inverter type of fluorescent lamp, etc.) is |
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| striking the remote control sensor of this |
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| unit. |
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| The batteries are weak. | Replace all batteries. | ||
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| The remote control code is not correctly | Set the remote control code correctly using “List of | ||
| set. | remote control codes” at the end of this manual. |
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| Try setting another code for the same manufacturer | ||
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| using “List of remote control codes” at the end of this |
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| manual. |
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Even if the remote control code is correctly set, there are some models that do not respond to the remote control.
INFORMATION | ADDITIONAL |
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English