96Troubleshooting Miscellaneous Printer Problems

Table 19 • Miscellaneous Printer Problems (Continued)

Problem

Possible Cause

Recommended Solution

 

 

 

All lights are on, but

Internal electronic or firmware

Call a service technician.

nothing displays on

failure.

 

the LCD, and the

 

 

printer locks up.

 

 

 

 

 

The printer locks up

Main logic board failure.

Call a service technician.

while running the

 

 

Power-On Self Test.

 

 

 

 

 

13290L-001 Rev. A

S4M User Guide

10/21/05