90Troubleshooting Print Quality Problems

Print Quality Problems

Table 16 identifies problems with print quality, the possible causes, and the recommended solutions.

Table 16 • Print Quality Problems

Problem

Possible Cause

Recommended Solution

 

 

 

 

 

General print quality

The printer is set at the

For optimal print quality, set the print speed to

issues

incorrect print speed.

the lowest possible setting for your application

 

 

via control panel, the driver, or the software. See

 

 

Adjust Print Speed on page 63. You may wish to

 

 

perform the FEED Self Test on page 100.

 

 

 

 

 

 

You are using an incorrect

Consult your authorized Zebra reseller or

 

combination of labels and

distributor for information and advice.

 

ribbon for your application.

 

 

 

 

 

 

 

 

 

The printer is set at an incorrect

For optimal print quality, set the darkness to the

 

darkness level.

lowest possible setting for your application via

 

 

the control panel, the driver, or the software. See

 

 

Adjust Print Darkness on page 60. You may wish

 

 

to perform the FEED Self Test on page 100 to

 

 

determine the ideal darkness setting.

 

 

 

 

 

 

The printhead is dirty.

Clean the printhead according to the instructions

 

 

in Clean the Printhead and Platen Roller

 

 

on page 79.

 

 

 

 

Caution • The printhead may be hot

 

 

 

 

enough to cause severe burns. Allow

 

 

 

 

the printhead to cool.

 

 

 

 

Caution • Observe proper electrostatic

 

 

 

 

safety precautions when handling any

 

 

 

 

static-sensitive components such as

 

 

 

 

circuit boards and printheads.

 

 

 

 

 

13290L-001 Rev. A

S4M User Guide

10/21/05