Troubleshooting 87
LCD Error Messages
LCD Error Messages
The LCD displays messages when there is an error. See Table 14 for LCD errors, the possible causes, and the recommended solutions.
Table 14 • LCD Error Messages
| LCD Display/ | Possible Cause | Recommended Solution | ||||||
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| Ribbon is loaded, but the printer is | Ribbon is not required with direct | |||
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| WARNING |
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| set for direct thermal mode. | thermal media. Remove ribbon unless | ||||
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| RIBBON IN |
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| you are using it to protect the | |
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| printhead. This error message will not | |
| The ALERT light flashes. |
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| affect printing. | ||||
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| Media is not loaded or is loaded | Load media correctly. | |||
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| ALERT |
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| incorrectly. |
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| PAPER OUT |
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Misaligned media sensor. | Check position of the media sensor. | ||||||||
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| The printer stops and the | ||||||||
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The printer is set for | Install proper media type, or reset | ||||||||
| ALERT light flashes. | noncontinuous media, but | printer for current media type and | ||||||
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| continuous media is loaded. | perform calibration. | |||
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| The printhead is not fully closed. | Close printhead completely. | |||
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| ALERT |
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The head open sensor is not | Call a service technician. | ||||||||
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| HEAD OPEN |
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| working properly. |
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| The printer stops and the |
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| ALERT light flashes. |
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| Caution • The printhead may be hot enough to cause severe | ||||
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| WARNING |
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| HEAD TOO HOT |
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| burns. Allow the printhead to cool. | |||
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| Caution • Observe proper electrostatic safety precautions when | ||
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| The printer stops and the |
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| handling any | |||||
| ALERT light flashes. |
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| and printheads. |
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| The printhead is over temperature. | Allow the printer to cool. Printing | |||
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| automatically resumes when the | |
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| printhead elements cool to an | |
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| acceptable operating temperature. | |
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10/21/05 | S4M User Guide |