88Troubleshooting LCD Error Messages
Table 14 • LCD Error Messages (Continued)
| LCD Display/ | Possible Cause | Recommended Solution | |||
| Printer Condition | |||||
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| Caution • An improperly connected printhead data or power cable | |
| WARNING |
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| can cause this error message. The printhead may be hot enough to | ||
| HEAD COLD |
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| cause severe burns. Allow the printhead to cool. | ||
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| The printer stops and the |
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| Caution • Observe proper electrostatic safety precautions when | ||
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| handling any | |||
| ALERT light flashes. |
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| and printheads. |
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| The printhead is under | Continue printing while the printhead | ||
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| temperature. | reaches the correct operating | ||
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| temperature. If the error remains, the |
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| environment may be too cold for |
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| proper printing. Relocate the printer to |
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| a warmer area. |
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| The printhead data cable is not | Caution • Turn off (O) the | ||
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| properly connected. | |||
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| printer before performing this | |||
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| procedure. Failure to do so |
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| can damage the printhead. |
1. Turn Off (O) the printer.
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| 2. Disconnect and reconnect the data |
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| cable to the printhead. |
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| 3. Ensure that the cable connector is |
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| fully inserted into the printhead |
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| connector. |
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| 4. Turn on (I) the printer. |
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| Caution • The printhead may be hot enough to cause severe | |
| HEAD ELE. BAD |
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| burns. Allow the printhead to cool. | ||
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| Caution • Observe proper electrostatic safety precautions when | |
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| The printer stops. |
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| handling any | ||
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| and printheads. |
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| The print head is not installed. | Caution • Turn off (O) the | ||
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| The printhead data cable is not | |||
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| printer before performing this | |||
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| connected. | procedure. Failure to do so | ||
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| The printhead is bad. | can damage the printhead. | ||
1. Turn Off (O) the printer.
2. Disconnect and reconnect the data cable to the printhead.
3. Ensure that the cable connector is fully inserted into the printhead connector.
4. Turn on (I) the printer.
5. If the problem persists, replace the printhead.
S4M User Guide | 10/21/05 |