100Troubleshooting Troubleshooting Checklists
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
Is there an error message on the LCD? If yes, see LCD Error Messages on page 101.
Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors on page 85.
Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate Media and Ribbon Sensors on page 85.
Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 106.
Are you experiencing communications problems? If yes, see Communications Problems on page 110.
If the labels are not printing or advancing correctly, review this checklist:
Are you using the correct type of labels? Review the types of label in Types of Media on page 32.
Are you using a label that is narrower than the maximum print width? See Set Print Width on page 75.
Review the label- and
Does the printhead need to be adjusted? See Adjust Printhead Pressure on page 61 for more information.
Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensors on page 85 for more information.
If none of the above suggestions correct the problem, review this checklist:
Perform one or more of the
If you are still having problems, see Contacts on page 11 for customer support information.
S4M User Guide | 6/15/09 |