Troubleshooting 103
LCD Error Messages
Table 17 • LCD Error Messages (Continued)
| LCD Display/ | Possible Cause | Recommended Solution | |||
| Printer Condition | |||||
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| Caution • An improperly connected printhead data or power cable | |
| WARNING |
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| can cause this error message. The printhead may be hot enough to | ||
| HEAD COLD |
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| cause severe burns. Allow the printhead to cool. | ||
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| The printer prints while the | The printhead temperature is | Continue printing while the printhead | |||
| ALERT light flashes. | approaching its lower operating | reaches the correct operating | |||
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| limit. | temperature. If the error remains, the | ||
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| environment may be too cold for |
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| proper printing. Relocate the printer to |
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| a warmer area. |
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| The printhead data cable is not | Caution • Turn off (O) the printer | ||
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| properly connected. | |||
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| before performing this procedure. | |||
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| Failure to do so can damage the |
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| printhead. |
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| 1. Turn off (O) the printer. |
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| 2. Disconnect and reconnect the data |
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| cable to the printhead. |
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| 3. Ensure that the cable connector is |
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| fully inserted into the printhead |
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| connector. |
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| 4. Turn on (I) the printer. |
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| The printhead has a faulty | Call a service technician. | ||
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| thermistor. |
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| Caution • The printhead may be hot enough to cause severe | |
| WARNING |
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| burns. Allow the printhead to cool. | ||
| HEAD TOO HOT |
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| The printer stops and the | The printhead is over temperature. | Allow the printer to cool. Printing | |||
| ALERT light flashes. |
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| automatically resumes when the | |
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| printhead elements cool to an |
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| acceptable operating temperature. |
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6/15/09 | S4M User Guide |