Troubleshooting 113

Miscellaneous Printer Problems

Table 23 • Miscellaneous Printer Problems (Continued)

Problem

Possible Cause

Recommended Solution

 

 

 

Non-continuous

The printer was not calibrated

Perform the calibration procedure in Calibrate

labels are being

for the media being used.

Media and Ribbon Sensors on page 85.

treated as continuous

 

 

labels.

 

 

 

 

 

All lights are on, but

Internal electronic or firmware

Call a service technician.

nothing displays on

failure.

 

the LCD, and the

 

 

printer locks up.

 

 

 

 

 

The printer locks up

Main logic board failure.

Call a service technician.

while running the

 

 

Power-On Self Test.

 

 

 

 

 

6/15/09

S4M User Guide

13290L-004 Rev. A