Troubleshooting 101
LCD Error Messages
LCD Error Messages
The LCD displays messages when there is an error. See Table 17 for LCD errors, the possible causes, and the recommended solutions.
Table 17 • LCD Error Messages
| LCD Display/ | Possible Cause | Recommended Solution | ||||||
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| In thermal transfer mode, ribbon is | Load ribbon correctly. | |||||
| ALERT |
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| not loaded or incorrectly loaded. |
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| RIBBON OUT |
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In thermal transfer mode, the | 1. | Load ribbon correctly. | |||||||
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| The printer stops and the | ribbon sensor is not detecting | 2. | Calibrate the sensors. See | |||||
| ALERT light flashes. | ribbon. |
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| In thermal transfer mode, media is | 1. | Load media correctly. | ||||
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| blocking the ribbon sensor. | 2. | Calibrate the sensors. See | ||||
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| In thermal transfer mode, the | 1. | Print a sensor profile. See Print | ||||
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| printer did not detect the ribbon |
| Sensor Profile on page 84. The | ||||
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| even though it is loaded correctly. |
| ribbon out threshold (1) is likely | ||||
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| too high, above the black area that | ||||
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| indicates where the ribbon is | ||||
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| detected (2). | ||||
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| 2 |
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| 2. Calibrate the sensors or load |
| printer defaults. See Calibrate |
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If you are using direct thermal | Set the printer for Direct Thermal |
media, the printer is waiting for | mode. See Set Ribbon Use on page 83. |
ribbon to be loaded because it is |
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incorrectly set for thermal transfer |
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mode. |
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6/15/09 | S4M User Guide |