Prestige 1100 Internet Access Router
14.2 Problems With the WAN Port
Table 14-2 Troubleshooting a WAN Port Connection
Troubleshooting
Corrective Action
RDY LED of a WAN Port is not ON
Check if the WAN port is connected to an external WAN device.
Check if the power of the external WAN device is turned on.
14.3 Problems with the LAN Interface
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Troubleshooting |
| Corrective Action |
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Can’t ping any station on the LAN |
| Check the Ethernet LED on the front panel of your Prestige 1100. If |
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| it is off, check the cables connecting your Prestige 1100 to the hub. |
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| Verify that the IP address and the subnet mask in Menu 3.2 are |
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| consistent between the Prestige 1100 and the workstations. |
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14.4 Problems Connecting to a Remote Node or ISP
Table 14-4 Troubleshooting a Connection to a Remote Node or ISP
Troubleshooting | Corrective Action |
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Can’t connect to a remote node or | Check Menu 24.1 to verify the line status. If it indicates [down], then |
ISP | refer to the section on the line problems. |
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| In Menu 24.4.5, do a manual call to that remote node. Observe the |
| messages and take appropriate actions. |
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Troubleshooting |
