
Prestige 1100 Internet Access Router
Chapter 14:
Troubleshooting
This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.
14.1 Problems Starting Up the Prestige 1100
Table 14-1 Troubleshooting the Start-Up of your Prestige 1100
Troubleshooting | Corrective Action |
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None of the LEDs are on when | Check the connection between the power cord and your Prestige | |
you power on the Prestige 1100 | 1100. |
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| If the error persists you may have a hardware problem. In this case | |
| you should contact technical support. | |
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Cannot access the Prestige 1100 | 1.Check to see if the Prestige 1100 is connected to your computer’s | |
via the console port. | serial port. Note that a null modem is required. | |
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| 2. Check to see if the | VT100 terminal emulation |
| communications program is |
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| configured correctly. The | 9600 Baud. |
| communications software should |
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| be configured as follows: | No parity, 8 Data bits, 1 Stop bit. |
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Troubleshooting |