Xerox 3119 Background, Scatter, Misformed, Characters, Skew, Curl or wave, Wrinkles or, Creases

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Condition

Suggested solutions

 

 

 

 

Background

Background scatter results from bits of toner

scatter

randomly distributed on the printed page.

 

 

 

• The paper may be too damp. Try printing with a

 

 

 

different batch of paper. Do not open packages of

 

 

 

paper until necessary so that the paper does not

 

 

 

absorb too much moisture.

 

 

 

• If background scatter occurs on an envelope,

 

 

 

change the printing layout to avoid printing over

 

 

 

areas that have overlapping seams on the reverse

 

 

 

side. Printing on seams can cause problems.

 

 

 

• If background scatter covers the entire surface

 

 

 

area of a printed page, adjust the print resolution

 

 

 

through your software application or the printer

 

 

 

properties.

 

 

 

 

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock may be

 

 

 

too slick. Try a different paper. See page 3.2.

 

 

 

• If characters are improperly formed and

 

 

 

producing a wavy effect, the scanner unit may

 

 

 

need service. For service, contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

 

 

 

• Check the paper type and quality. See page 3.2.

 

 

 

• Ensure that the paper or other material is loaded

 

 

 

correctly and the guides are not too tight or too

 

 

 

loose against the paper stack.

 

 

 

 

 

 

 

 

Curl or wave

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. Both high

 

temperature and humidity can cause paper curl.

 

See page 3.2.

 

• Turn over the stack of paper in the tray. Also try

 

rotating the paper 180° in the tray.

 

• Try printing to the rear cover.

Condition

Suggested solutions

 

 

Wrinkles or

• Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See page 3.2.

 

• Turn over the stack of paper in the tray. Also try

 

rotating the paper 180° in the tray.

 

• Try printing to the rear cover.

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine. See page 8.1.

Black pages

 

• The toner cartridge may not be installed properly.

 

 

 

 

Remove the toner cartridge and reinsert it.

 

 

 

 

• The toner cartridge may be defective and need

 

 

 

 

 

 

 

 

replacing. Remove the toner cartridge and install

 

 

 

 

a new one. See page 8.4.

 

 

 

 

• The machine may require repair. Contact a service

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

 

Loose toner

• Clean the inside of the machine. See page 8.1.

 

 

 

• Check the paper type and quality. See page 3.2.

 

 

 

• Remove the toner cartridge and install a new one.

 

 

 

See page 8.4.

 

 

 

• If the problem persists, the machine may require

 

 

 

repair. Contact a service representative.

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

characters that should be solid black:

 

 

 

• If you are using transparencies, try another type

 

 

 

of transparency. Because of the composition of

 

 

 

transparencies, some character voids are normal.

 

 

 

• You may be printing on the wrong surface of the

 

 

 

paper. Remove the paper and turn it around.

 

 

 

• The paper may not meet paper specifications. See

 

 

 

page 3.2.

 

 

 

9.8

Troubleshooting

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Contents WorkCentre User Guide Page Contents Solving other problems Clearing paper jams Understanding the Status LEDOzone Safety Important Precautions and Safety InformationLaser Safety Statement Power Saver RecyclingRadio Frequency Emissions Declaration of Conformity European CountriesPage Special features IntroductionRear cover Power receptacle USB port Power switch Understanding component locationsFront view Rear viewControl panel functions Getting started Finding more informationClearance space Installing the toner cartridgeSelecting a location Loading paper Changing the size of the paper in the paper input tray Turning the machine on Connect a USB cable to the USB connector on your machineMaking connections Using the save modes Toner save modePower save mode Overview of control panel menusPrinter driver features Supplied printer softwarePrograms for windows Linux driverSystem requirements Requirements RecommendedLoading original documents and paper Loading documentSupported paper types and sizes Type Size Dimensions Weight a Capacity bSelecting print materials Paper size supported in each mode Type Size Dimensions Weighta CapacitybMode Size Source Guidelines for selecting and storing print materialsGuidelines for special materials Paper Type Guidelines EnvelopesConsider the following factors Paper Type GuidelinesPaper input tray Manual feederSetting the paper size and type Tips on using the manual feederSelecting an output location Printing to the output tray Face downBe careful not to pinch your fingers Printing to the rear cover Face upTake the paper out manually Copying Changing the settings for each copyCopying Changing the default settings Using special copy featuresClone copying Auto Fit copyingSetting the time out option UP copyingPoster copying DisplayCanceling a print job Basic printingPrinting a document This chapter explains common printing tasksScanning Scanning basicsHow to purchase Ordering toner cartridgeToner cartridges Type Yield a Part number Standard Pages 013R00625Maintenance Cleaning your machinePrinting reports Clearing memoryIf the problem remains, repeat steps 1 through Cleaning the drumCleaning the scan unit Maintaining the toner cartridge Redistributing the toner cartridgeToner cartridge storage Saving tonerItems Yield Average Consumable and replacement partsReplacing the toner cartridge Maintenance Troubleshooting Clearing paper jamsMessage Location of Jam Go to Paper Jam Paper input trayFuser area or around the toner cartridge Paper exit areaStatus Description Understanding the Status LEDTips for avoiding paper jams Solving other problems Paper feeding problemsDisplay Meaning Suggested solutions Condition Suggested solutions Software Section Printing problems Condition Possible cause Suggested solutions Workcentre 3119 Series machine Select Download as Bit ImagePrint Printing quality problemsCondition Suggested solutions Light or faded Background ScatterMisformed CharactersCurl Copying problemsScanning problems Common windows problems Common Linux ProblemsError is reported while scanning Following commandInstall Xsane plug-in for Gimp on the your Encounter errorSoftware. See Software Section Common macintosh problemsProblems in printer setup utility Specifications General specificationsScanner and copier specifications 10.1Printer specifications 10.2Index Page WorkCentre Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software Removing Printer Software Installing Printer Software in WindowsInstalling Printer Software WorkCentre 3119 Series Uninstall UninstallRemoving Printer Software Printer driverPrinting a Document Select your printer driver from the Name drop-down listPrinter Settings Layout TabPaper Orientation Layout OptionsScaling Printing Paper TabSource Resolution Toner Save ModeGraphics Tab DarknessPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Using Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Check the Share this printer boxScanning Process with TWAIN- enabled Software Scanning Using the WIA Driver Settings, Control Panel, and then Scanners and CamerasUsing Your Printer in Linux Installing the MFP DriverGetting Started System RequirementsInstalling the MFP Driver Using the MFP Configurator Uninstalling the MFP DriverOpening the MFP Configurator Click UninstallPrinters Configuration Scanners ConfigurationPrinters Tab Classes TabSharing Ports Between Printers and Scanners Configuring Printer PropertiesMFP Ports Configuration Printing from Applications Printing FilesFollowing four tabs display at the top of the window To print any document fileClick Properties 10When you are finished, click Save on the toolbarScanning a Document You can use the following tools to edit the image Using the Image EditorAdding Job Type Settings Using Your Printer with a Macintosh Installing Software for MacintoshInstall the Printer driver Uninstalling the Printer driverSetting Up the Printer Install the Scan driverUninstalling the Scan driver For a Network-connected MacintoshChanging Printer Settings Layout SettingPrinting Printing a DocumentPrinter Features Setting ResolutionQualityPrinting Multiple Pages on One Sheet of Paper Select the page order from the Layout Direction optionScanning Index Windows 9 toner save 9 true-type option
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