Xerox 3119 Machine does, Scanners list, So on. USB ports start at /dev/mfp4, so, Be displayed

Page 47

Condition

Suggested solutions

 

 

The machine does

• Check if the MFP port is not busy. Since functional

not appear on the

components of MFP (printer and scanner) share the

scanners list

same I/O interface (MFP port), the situation of

(continued).

simultaneous access of different “consumer”

 

application to the same MFP port is possible. To

 

avoid possible conflicts, only one of them at a time

 

is allowed to gain control over the device. The

 

other “consumer” will encounter “device busy”

 

response. This can usually happen while starting

 

scan procedure, and appropriate message box

 

appears.

 

• To identify the source of the problem, you should

 

open MFP ports configuration and select the port

 

assigned to your scanner. MFP port's symbol /dev/

 

mfp0 corresponds to LP:0 designation displayed in

 

the scanners’ options, /dev/mfp1 relates to LP:1

 

and so on. USB ports start at /dev/mfp4, so

 

scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the

 

Selected port pane you can see if the port is

 

occupied by some other application. If this is the

 

case, you should wait for completion of the current

 

job or should press Release port button, if you are

 

sure that the present port's owner is not

 

functioning properly.

 

 

The machine doesn’t

• Check if a document is loaded into the machine.

scan.

• Check if your machine is connected to the

 

computer. Make sure if it is connected properly if I/

 

O error is reported while scanning.

 

• Check if MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the

 

same I/O interface (MFP port), the situation of

 

simultaneous access of different “consumer”

 

application to the same MFP port is possible. To

 

avoid possible conflicts, only one of them at a time

 

is allowed to gain control over the device. The

 

other “consumer” will encounter “device busy”

 

response. This can usually happen while starting

 

scan procedure, and appropriate message box will

 

be displayed.

 

To identify the source of the problem, you should

 

open MFP ports configuration and select the port

 

assigned to your scanner. MFP port’s symbol /dev/

 

mfp0 corresponds to LP:0 designation displayed in

 

the scanners’ options, /dev/mfp1 relates to LP:1

 

and so on. USB ports start at /dev/mfp4, so

 

scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the

 

Selected port pane you can see if the port is

 

occupied by some other application. If this is the

 

case, you should wait for completion of the current

 

job or should press Release port button, if you are

 

sure that the present port’s owner is not

 

functioning properly.

 

 

Condition

Suggested solutions

 

 

I can’t print when I

• Since both Linux Printer Package and MFP driver

installed both Linux

make a symbolic link to “lpr” printing command,

Print Package (LPP)

which is commonly used on Unix clones, it is not

and MFP driver on

recommended to use both package on the same

the same machine

machine.

simultaneously.

• If you still want to use both packages

 

simultaneously, please install the LPP first.

 

• If you want to uninstall only one of them, please

 

uninstall both packages and install that one you

 

want to use again.

 

• If you don’t want to uninstall MFP driver and install

 

it again, you may make the necessary symbolic link

 

yourself. Please, log in as root user and invoke the

 

following command:

 

ln -sf /usr/local/bin/Xerox/slpr /usr/bin/lpr

 

 

Can’t scan via Gimp

• Check if Gimp Front-end has “Xsane:Device

Front-end.

dialog.” on the “Acquire” menu. If not, you should

 

install Xsane plug-in for Gimp on the your

 

computer. You can find Xsane plug-in package for

 

Gimp on Linux distribution CD or Gimp home page.

 

For the detail information, refer to the Help for

 

Linux distribution CD or Gimp Front-end

 

application.

 

If you wish to use other kind of scan application,

 

refer to the Help for application.

 

 

I encounter error

Please avoid changing print job parameters (via SLPR

“Unable to open MFP

utility, for example) while a print job is in progress.

port device file!”

Known versions of CUPS server break the print job

when printing a

whenever print options are changed and then try to

document.

restart the job from the beginning. Since Linux MFP

 

driver locks MFP port while printing, the abrupt

 

termination of the driver keeps the port locked and

 

therefore unavailable for subsequent print jobs. If

 

this situation occurred, please, try to release the MFP

 

port.

 

 

9.11

Troubleshooting

Image 47
Contents WorkCentre User Guide Page Contents Clearing paper jams Understanding the Status LED Solving other problemsOzone Safety Important Precautions and Safety InformationLaser Safety Statement Declaration of Conformity European Countries Power SaverRecycling Radio Frequency EmissionsPage Introduction Special featuresRear view Rear cover Power receptacle USB port Power switchUnderstanding component locations Front viewControl panel functions Finding more information Getting startedClearance space Installing the toner cartridgeSelecting a location Loading paper Changing the size of the paper in the paper input tray Turning the machine on Connect a USB cable to the USB connector on your machineMaking connections Overview of control panel menus Using the save modesToner save mode Power save modeLinux driver Printer driver featuresSupplied printer software Programs for windowsRequirements Recommended System requirementsLoading document Loading original documents and paperSupported paper types and sizes Type Size Dimensions Weight a Capacity bSelecting print materials Guidelines for selecting and storing print materials Paper size supported in each modeType Size Dimensions Weighta Capacityb Mode Size SourcePaper Type Guidelines Guidelines for special materialsPaper Type Guidelines Envelopes Consider the following factorsManual feeder Paper input trayPrinting to the output tray Face down Setting the paper size and typeTips on using the manual feeder Selecting an output locationBe careful not to pinch your fingers Printing to the rear cover Face upTake the paper out manually Copying Changing the settings for each copyCopying Auto Fit copying Changing the default settingsUsing special copy features Clone copyingDisplay Setting the time out optionUP copying Poster copyingThis chapter explains common printing tasks Canceling a print jobBasic printing Printing a documentScanning basics ScanningType Yield a Part number Standard Pages 013R00625 How to purchaseOrdering toner cartridge Toner cartridgesClearing memory MaintenanceCleaning your machine Printing reportsIf the problem remains, repeat steps 1 through Cleaning the drumCleaning the scan unit Saving toner Maintaining the toner cartridgeRedistributing the toner cartridge Toner cartridge storageItems Yield Average Consumable and replacement partsReplacing the toner cartridge Maintenance Paper Jam Paper input tray TroubleshootingClearing paper jams Message Location of Jam Go toPaper exit area Fuser area or around the toner cartridgeStatus Description Understanding the Status LEDTips for avoiding paper jams Condition Suggested solutions Solving other problemsPaper feeding problems Display Meaning Suggested solutionsSoftware Section Printing problemsCondition Possible cause Suggested solutions Select Download as Bit Image Workcentre 3119 Series machinePrint Printing quality problemsCondition Suggested solutions Light or faded Characters BackgroundScatter MisformedCurl Copying problemsScanning problems Common Linux Problems Common windows problemsEncounter error Error is reported while scanningFollowing command Install Xsane plug-in for Gimp on the yourSoftware. See Software Section Common macintosh problemsProblems in printer setup utility 10.1 SpecificationsGeneral specifications Scanner and copier specifications10.2 Printer specificationsIndex Page WorkCentre Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software Removing Printer Software Installing Printer Software in WindowsInstalling Printer Software Printer driver WorkCentre 3119 Series UninstallUninstall Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentLayout Options Printer SettingsLayout Tab Paper OrientationScaling Printing Paper TabSource Darkness ResolutionToner Save Mode Graphics TabPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Editing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyScanning Process with TWAIN- enabled Software Settings, Control Panel, and then Scanners and Cameras Scanning Using the WIA DriverSystem Requirements Using Your Printer in LinuxInstalling the MFP Driver Getting StartedInstalling the MFP Driver Click Uninstall Using the MFP ConfiguratorUninstalling the MFP Driver Opening the MFP ConfiguratorClasses Tab Printers ConfigurationScanners Configuration Printers TabSharing Ports Between Printers and Scanners Configuring Printer PropertiesMFP Ports Configuration To print any document file Printing from ApplicationsPrinting Files Following four tabs display at the top of the windowClick Properties 10When you are finished, click Save on the toolbarScanning a Document You can use the following tools to edit the image Using the Image EditorAdding Job Type Settings Uninstalling the Printer driver Using Your Printer with a MacintoshInstalling Software for Macintosh Install the Printer driverFor a Network-connected Macintosh Setting Up the PrinterInstall the Scan driver Uninstalling the Scan driverPrinting a Document Changing Printer SettingsLayout Setting PrintingSelect the page order from the Layout Direction option Printer Features SettingResolutionQuality Printing Multiple Pages on One Sheet of PaperScanning Index Windows 9 toner save 9 true-type option