Philips SBC HC210 Troubleshooting, Problem Remedy, No sound, TV on-screen menu, Distorted sound

XP SBC HC 210.1 SRS 07-04-2003 10:22 Pagina 8

English

Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Under no circumstances should you try to repair the set yourself, as this would invalidate the warranty.

Problem	Remedy
No sound	– Check if the AC/DC adapter is fully inserted into the
	AC outlet and that its DC connector is properly inserted
	into the 12 Volt DC input connector located at the rear
	of the transmitter.
	– Check if the headphone’s on/off switch is in the on
	position.
	– Headphone batteries running low.
	(See Headphone power supply)
	– Check if the audio source is switched on.
	– Volume not adjusted. Adjust the volume on the audio
	source/ headphone to a higher level.
	IMPORTANT: in case of certain TVs the headphone
	output level can only be adjusted after accessing
	the TV on-screen menu.
	– Make use of the HC212 transmitter. Some transmitters
	already built into other equipment may not be
	compatible with the HC215 headphone because of the
	advanced technologies used in the HC215 headphone.
Distorted sound	– Headphone batteries running low.
	(See Headphone power supply)
	– Check the volume on audio source/ headphone is not
	set at too high a level. Reduce the volume.
	IMPORTANT: in case of certain TVs the headphone
	output level can only be adjusted after accessing
	the TV on-screen menu.
	– Distance from the transmitter is too large.
	Move closer to the transmitter.
	– Interference from fluorescent lamps/ other light
	sources. Move transmitter or headphone elsewhere.
	– Make use of the HC212 transmitter. Some transmitters
	already built into other equipment may not be
	compatible with the HC215 headphone because of the
	advanced technologies used in the HC215 headphone.

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