Storage and Service
Storage
Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the “ON/OFF/STANDBY” button for one second (an alarm will beep once briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in storage. Note: after you plug the UPS in, it will automatically begin charging its batteries; however, it will not supply power to its outlets (see Quick Installation section). If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.
| Permissible Storage and Transportation Conditions | |
Humidity |
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Temperature |
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Elevation |
| 0 to 50,000 ft. |
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Service
Before returning your UPS for service, follow these steps:
1.Review the installation and operation instructions in this manual to ensure that the service problem does not originate from a misreading of the instructions. Also, check that the UPS System's circuit breaker(s) are not tripped. This is the most common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual.
2.If the problem continues, do not contact or return the UPS to the dealer. Instead, call
Tripp Lite at (773)
3.If the problem requires service, the technician will issue you a Returned Material
Authorization (RMA) number, which is required for service. If you require packaging, the technician can arrange to send you proper packaging. Securely pack the UPS to avoid damage during shipping. Do not use Styrofoam beads for packaging. Any damages (direct, indirect, special, incidental or consequential) to the UPS incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. UPS Systems shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the UPS System is within the
Battery Replacement
Battery Replacement Door: Under normal conditions, the original battery in your UPS will last several years. Battery replacement should be performed only by qualified service personnel. Refer to “Battery Warnings” in the Safety section. Should your UPS require battery replacement, visit Tripp Lite on the Web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.
1 Carefully pull the front panel away from the UPS.
Place front panel on top of the unit.
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