Sharp UX-5000 operation manual Problems and Solutions

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PROBLEMS AND SOLUTIONS

The printing paper does not come

∙ The printing paper may be jammed. See "Clearing Jammed

out.

Printing Paper" in this chapter.

 

∙ Make sure that the printing paper is properly loaded in your

 

machine.

 

∙ Make sure the power is on.

 

 

The printing paper comes out blank

∙ Make sure that the document is loaded properly in the

feeder of the transmitting machine. Make a copy to confirm

when you try to receive a document.

the printing ability of your machine.

 

 

 

The received document is faint.

∙ Ask the other party to send higher contrast documents. If the

contrast is still too low, your fax may have a problem. Make

 

a copy to check it.

 

∙ The toner cartridge may need replacement.

 

 

Received images are distorted.

∙ Noise on the telephone line may cause distortion. Have the

other party try sending the document again.

 

 

∙ If the other fax machine also has ECM, make sure this

 

feature is enabled in both faxes (see Option Setting 9 in

 

Chapter 5).

 

∙ Make a copy of another document on your fax. If the copy is

 

also distorted, your fax may have a problem.

 

∙ The photoconductor drum may be damaged. Try a new

 

drum cartridge.

 

 

Dots appear at regular intervals on

∙ The photoconductor drum may be damaged. Replace the

received documents and copies.

drum cartridge.

 

 

No confidential transmission or

∙ Check the message in the display. See the next section,

relay broadcast occurs.

"Display Messages".

 

 

8-2

TROUBLESHOOTING

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Contents UX-5000 UX5000U-FCC-2 UX5000U-INBU Important safety informationIntroduction Table of Contents Precautions before setting up InstallationUnpacking Checklist InstallationPull the old drum cartridge out of the compartment Installing the Printer CartridgesUX5000U-ISPC Its packagingInstalling the Printer Cartridges Replacing the cartridges Close the printer coverHandset UX5000U-ISACAttachments and Connections Telephone line cordTrays Power leadAssembly and Connections Loading the paper cassette UX5000U-ISLPLoading Printing Paper Locks into position Loading the paper trayPush the pressure plate down until it Back. Grasp the hand hold onClose the original document in tray LetterLegal Place the paper in the tray If desired, attach a letter or legalLoading Paper Installation UX5000U-IPOP Initial SettingsInitial Settings Look AT the Operation PanelLook AT the Operation Panel Copy key Report keyBroadcast key Document key Redial keyStep Press these keys Comments UX5000U-IPSNEntering Your Name and FAX Number Symbol list Entering Letters for NamesSetting the Date and Time UX5000U-IPSDStoring Numbers for Automatic Dialing Chain Dialing for area and access codesUX5000U-IPAD Storing numbersStoring Numbers for Automatic Dialing Clearing numbers Making changesStoring Numbers in Group Keys Speaker Volume AdjustmentUX5000U-IPVA HandsetVolume Adjustment Initial Settings UX5000U-BOPS Size and weightBasic Operations Sending DocumentsSending Documents Dual accessOther restrictions If the memory becomes full Memory RetransmissionChecking documents in memory To cancel a memory transmissionExample the transmission you want to cancel Enter the 3-digit memory number assigned toWidth of your document Adjust the document guides toLoading the document Standard Optional transmission settingsResolution Light ContrastCover Sheet To send a cover sheet, press the Cover Sheet keyBatch Page Numbering ExampleNormal Dialing UX5000U-BOSDDialing and transmission Press the Start key. Replace Direct Keypad DialingRapid Key Dialing Handset if you used itSpeed Dialing Chain DialingPress the → or the ← key to scroll Using the Search Dial keyPress the Search Dial key Through the names. Stop whenChecking the telephone line status To cancel a fax transmission or receptionUsing the Redial key RedialingReceiving Documents Setting the mode of receptionUX5000U-BORD Auto receptionReceiving Documents Hang up when Receiving appears in the displayManual reception HandsetSubstitute reception Number from which each document wasPress the Copy key UX5000U-BOCYMaking Copies Press 1 to select Multi COPY, orChecking copy operations in memory Making CopiesRedial UX5000U-BOVCMaking Telephone Calls Making Telephone Calls Basic Operations Broadcasting Special FunctionsUX5000U-SFBR Press the Start key twice Broadcasting using a Group KeyBroadcasting Transmission will beginConfidential transmission UX5000U-SFCOConfidential Operations Transmission will take place once the connection is made Confidential receptionConfidential Operations Programming the confidential passcode Clearing the passcodePrinting out received documents Storing a relay group UX5000U-SFRRRelay Request Relay Request RelayClearing a relay group Making a relay request Load the documentRelay Broadcast Polling others UX5000U-SFPOPolling Being polled Memory polling Serial Polling using a Group Key∙ Memory Poll Mode will appear Press 1 to select SET Press 1 to allow polling to be doneTurning Polling Security on and off Polling SecurityTo clear a document Storing and clearing fax numbers for polling permission Programming and clearing a System numberExample keys Storing and clearing ID numbers for polling permissionEnter the number 4 digits with the numeric To the date and time displayUX5000U-SFTI Timer OperationsInitial procedure Load the document Timer OperationsTransmission Step if the receiving machine does not have Polling Serial PollingExample Enter the appropriate relay group number BroadcastingRelay Request Otherwise skip this stepCanceling a timer operation TimerEntering a batch program UX5000U-SFBTBatch Transmission Storing documents for transmissionClearing a document stored for batch transmission Entering and Using Programs UX5000U-SFEPEntering and Using Programs If you want the document to be sent from Enter the fax numbers of the machines to be Broadcasting Batch transmission Clearing a Program Key Press the Program Key Example Using a Program KeyPress the appropriate Program Key Entering Department Codes UX5000U-SFDCDepartment Control Department Control Accessing the machineTelephone billing UX5000U-SFAJ Anti Junk FAXUX5000U-IPDR Distinctive RingSettings Optional SettingsAccessing the settings Option SettingsOptional Settings Always Prints Never Prints 5 Error onlySetting 13 Copy CUT-OFF Setting 20 Heater Mode Setting 25 Multi TTI Setting 22 Alarm VolumeSetting 23 Dial Mode Setting 26 Beep Length=006 Activity Report Printing OUT Reports and ListsPrinting out a list Explanation of headingsTransmission errors Reception errorsRelay Group List Timer listTelephone Number List Program and Group List Passcode ListOptional Setting List Confidential Reception List Batch Transmission ListDepartment Usage List Anti Junk Number List Transaction ReportUX5000U-MAMA MaintenanceHousing Reading glass and rollersMaintenance Troubleshooting TroubleshootingProblems and Solutions Problem Check and remedyProblems and Solutions Display messages Messages and SignalsUX5000U-TSDM Audible signals Display MessagesClearing a jammed document UX5000U-TSCPClearing Paper Jams Clearing jammed printing paperReplace the drum cartridge, and then the toner cartridge Clearing Paper JamsCompartment Gently pull the paper outSpecifications SpecificationsFCC Regulatory Information Sharp Transmitting documents Quick Reference GuideUX5000U-QRQR Quick Reference GuideReception Mode Listing Mode Entry Mode Optional Settings Function key menuProgram/Group Serial Polling Memory Mode Transmisión de documentos Guia DE Consulta RapidaUX5000U-ESQR Guia DE Consulta RapidaModo de entrada Menú de la FunctionModo listado Ajustes opcionalesRapida-iii Rapida-iv Index Index Limited Warranty Sharp Electronics Corporation
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