AT&T Remote Port Security Device user manual Replacing the Lock or Key

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Replacing the Lock or Key

If an RPSD Lock must be replaced, the service call is classified as the highest priority because a failed Lock prevents all access to or from the RMATS channel. The RPSD Lock may be removed from the line and, to maintain access to the RMATS channel, the modem may be connected directly to the CO line. (This is only if the Force Connect command fails as well. See Chapter 3 for further information on the Force Connect command.) Please note that without the Lock, the line is not secure.

AT&T technicians should consider a failed RPSD Lock or Key a Severity 4 trouble.

Customers can replace the unit themselves, if they want, by contacting the National Parts Sales Center (NPSC). The number for the NPSC is 1 800 ATT-PART.

Replacing the Lock or Key

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Contents AT&T Trademark Notice Important Safety Instructions Important Safety Instructions Part FCC NoticesPart 15, Subpart a Contents Rpsd System Administration Rpsd Key Use TroubleshootingCables, Connectors, and Ports Table Device LEDsList of Figures List of Tables Getting Started Getting Started Protection Process Rpsd Lock and Key Configuration Audience ResponsibilitiesThis Document Typographical ConventionsHotline or Other Service Call Numbers/Addresses 800Installation Installation 2Installation Power Supply Room Layout/EnvironmentLocation of Administration Terminal or Printer Hardware Components Rpsd LockRpsd Power Monitor Adapter Bypass Connections PBXs Other Rpsd Lock or Key Administration TerminalRpsd Lock Administration Printer ModemsRpsd Key Hardware Installation Procedures Installing the Rpsd LockCommon Rpsd Lock Configuration Connecting the Rpsd Lock to the CO Line Connecting the Rpsd Lock to the PBX Modem Rpsd Lock to Modem Rpsd Rpsd Lock to Administratlon Terminal or Printer DTE Powering Up the Rpsd Lock Installing the Rpsd Key Powering Up the Rpsd Key Connecting the Rpsd Key to the TerminalConnecting the Rpsd Key to the Modem Testing an Uninitialized Key Power-Up Behavior of Uninitialized KeyCables, Connectors, and Ports Table PBX24Installation Initializing the Rpsd Lock Aux. Port SettingsSoftware Components Initializing an Rpsd Key Test Rpsd Lock Installation Rpsd System Administration Time of Day Access System Activity Log Fields of the System Activity Log entries are Force Connect/Disconnect Single Point AdministrationEnable/Disable Block AT&T and Other Key Users Authorized Keys 6RPSD System Administration Syntax Rpsd System Administrator Command SetAdd User Sample Command and Response Without Optional Secret Key Sample Command and Response With Optional Secret KeyUnblock User Sample Command and ResponseBlock User Test User Remove UserFirst Sample Command and Response List User TableBlocked? Second Sample Command and ResponseUser ID Permanent?Third Sample Command and Response CR Change Restriction RestridStarthhmm Endhhmm Dayno Restriction ID LR List RestrictionsN t a Start TimeUR User Restrictions LH Log History Fields of the Log History screen are Duration AH Access HistoryDevice # Reason FH Failure HistoryDate Time User ID Device # ST Status Display LS List Statistics RS Reset Statistics FC Force ConnectFD Force Disconnect Date SetClock Set ID SetSC Set Communications Parameters Help Screens Sample Help Request and Help ResponseRpsd Key Use Rpsd Key Use Access Failure Messages Last Call Status TestRpsd Key User Command Set Set User ID Set Secret KeySet Device Number List User InformationHistory Display 08/14/90 08/14/90 131413 Date Changed OK Set Log ID Status Display RPSD/KEY1110RPSD Key Use Wipe Out Troubleshooting Troubleshooting 2Troubleshooting Access Failure Messages Check described in Testing the Rpsd Lock Access Failure Messages Code Meaning Action 6Troubleshooting Testing the Rpsd Lock Built-in DiagnosticsSelf Check Last Call Status TestHardware Replacement Modem Ring TestReplacing the PBX Modem Replacing the Lock or Key 12Troubleshooting Saving the Key Seed Value Cables, Connectors, and Ports Table Xxxxxx PBX Device LEDs Front Panel LEDs Figure B-1AT&T Definity Rpsd Table B-2 Index Index2Index Index