Hardware Installation Procedures
It is absolutely required that the first step in installing the RPSD Lock device is to inform the INADS System Administrator at the local or central technical support center when the installation will take place and that the channel will be down at that time. This ensures that they will not attempt to administer the PBX while the channel is disconnected. Informing the technical support center may be done using Services Methods & Procedures, Talkline Case Number 910207.
INADS database updates must be performed for the INADS product connection call to be directed through a permanent AT&T RPSD Key. Without INADS updates, AT&T remote maintenance operations will not be able to access the customer’s PBX or peripheral product.
Installing the RPSD Lock
Before installing the RPSD Lock, be certain that you have informed the technical support center of the date that the RMATS channel will be down for this installation. Figure
Hardware Installation Procedures |