AT&T Remote Port Security Device user manual Audience, Responsibilities

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Audience

This document is intended for the following audience:

■AT&T Technicians

■RPSD System Administrators

■RPSD Key Users

AT&T Technicians refers to the personnel from AT&T who install the RPSD Lock device at the customer premises. It is assumed that AT&T Technicians are familiar with the technical language used to describe the hardware components, cables, connectors, and ports involved in the installation of the RPSD Lock device. It is further assumed that they will have the tools and equipment necessary for installation.

RPSD system administrators refers to the customer personnel who administer and maintain the RPSD Lock device. It is assumed that RPSD system administrators are familiar with menu- driven software systems and that they understand the references to the various telecommunications hardware components. It is also assumed that they understand the need for maintaining security in administering the PBX switch.

“RPSD Key users” refers to all those who dial in to a channel locked with an RPSD Lock device using an RPSD Key device. It is assumed that RPSD Key users are familiar with placing calls via a modem, either from a telephone or terminal.

Responsibilities

Installation of the RPSD Lock device is performed by AT&T technicians. These technicians are responsible for installing the device, testing it upon installation, and making certain that a working product has been installed at that time. AT&T technicians also perform any replacement of the RPSD Lock device should it become necessary. AT&T technicians are not responsible for the initialization of the RPSD Lock. The RPSD Lock is initialized prior to delivery and the RPSD Key devices that are used by AT&T are already installed and initialized.

RPSD Keys purchased by the customer can be installed by AT&T technicians at the customer’s request or installed by the customers.

The troubleshooting material in this document may be used by the technician at the time of installation, but is written primarily for the customer. Failure of any RPSD Lock or RPSD Key device is always resolved by replacement of the failed device.

The RPSD Lock commands and administration material is written for RPSD system administrators. The material on RPSD Key commands and use is written for RPSD Key users.

Supplying equipment peripheral to the RPSD Lock, such as terminals, modems, printers, etc., is the customer’s responsibility. If any material is required in addition to the material shipped in the RPSD package, it is billable to the customer.

1-4Getting Started

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Contents AT&T Trademark Notice Important Safety Instructions Important Safety Instructions FCC Notices Part 15, Subpart aPart Contents Rpsd System Administration Device LEDs TroubleshootingCables, Connectors, and Ports Table Rpsd Key UseList of Figures List of Tables Getting Started Getting Started Protection Process Rpsd Lock and Key Configuration Responsibilities AudienceTypographical Conventions This Document800 Hotline or Other Service Call Numbers/AddressesInstallation Installation 2Installation Room Layout/Environment Power SupplyLocation of Administration Terminal or Printer Rpsd Lock Hardware ComponentsRpsd Power Monitor Adapter Bypass Connections PBXs Modems Rpsd Lock or Key Administration TerminalRpsd Lock Administration Printer OtherRpsd Key Installing the Rpsd Lock Hardware Installation ProceduresCommon Rpsd Lock Configuration Connecting the Rpsd Lock to the CO Line Connecting the Rpsd Lock to the PBX Modem Rpsd Lock to Modem Rpsd Rpsd Lock to Administratlon Terminal or Printer DTE Powering Up the Rpsd Lock Installing the Rpsd Key Connecting the Rpsd Key to the Terminal Connecting the Rpsd Key to the ModemPowering Up the Rpsd Key Power-Up Behavior of Uninitialized Key Testing an Uninitialized KeyPBX Cables, Connectors, and Ports Table24Installation Aux. Port Settings Software ComponentsInitializing the Rpsd Lock Initializing an Rpsd Key Test Rpsd Lock Installation Rpsd System Administration Time of Day Access System Activity Log Fields of the System Activity Log entries are Single Point Administration Enable/Disable Block AT&T and Other Key UsersForce Connect/Disconnect Authorized Keys 6RPSD System Administration Rpsd System Administrator Command Set Add UserSyntax Sample Command and Response With Optional Secret Key Sample Command and Response Without Optional Secret KeySample Command and Response Block UserUnblock User Remove User Test UserList User Table First Sample Command and ResponsePermanent? Second Sample Command and ResponseUser ID Blocked?Third Sample Command and Response Restrid CR Change RestrictionStarthhmm Endhhmm Dayno Start Time LR List RestrictionsN t a Restriction IDUR User Restrictions LH Log History Fields of the Log History screen are AH Access History Device #Duration FH Failure History Date Time User ID Device #Reason ST Status Display LS List Statistics FC Force Connect RS Reset StatisticsDate Set FD Force DisconnectID Set Clock SetSC Set Communications Parameters Sample Help Request and Help Response Help ScreensRpsd Key Use Rpsd Key Use Last Call Status Test Access Failure MessagesRpsd Key User Command Set Set Secret Key Set User IDList User Information Set Device NumberHistory Display 08/14/90 08/14/90 131413 Date Changed OK Set Log ID RPSD/KEY11 Status Display10RPSD Key Use Wipe Out Troubleshooting Troubleshooting 2Troubleshooting Access Failure Messages Check described in Testing the Rpsd Lock Access Failure Messages Code Meaning Action 6Troubleshooting Built-in Diagnostics Testing the Rpsd LockLast Call Status Test Self CheckModem Ring Test Hardware ReplacementReplacing the PBX Modem Replacing the Lock or Key 12Troubleshooting Saving the Key Seed Value Cables, Connectors, and Ports Table Xxxxxx PBX Device LEDs Figure B-1 Front Panel LEDsAT&T Definity Rpsd Table B-2 Index Index2Index Index
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