AT&T Remote Port Security Device user manual Access Failure Messages Code Meaning Action

Page 92

TABLE 5-1 (Continued)

Access Failure Messages

Code

Message

Meaning

Action

No.

 

 

 

 

4

Blocked User

The

No action necessary. This is a deliberate

 

 

administrator

Block command issued by the administrator.

 

 

placed a block

 

 

 

 

on the caller’s

 

 

 

 

RSPD Key user

 

 

 

 

ID.

 

 

5

Invalid

The RSPD Key

Check the Test Responses to make sure the

 

Response

responded to

RSPD Lock and RSPD Key Test Responses

 

 

the RSPD

match (see Chapters 3 and 4 for checking

 

 

Lock’s

Test Responses). If access for this Key is

 

 

challenge, but

desired, and the Test Responses do not

 

 

the response

match, you will need to use the Wipe Out

 

 

was incorrect.

command (see Chapter 4, RSPD Key Use) to

 

 

 

return the Key to a virgin state. Then follow

 

 

 

the directions for initializing the RSPD Key,

 

 

 

also found in Chapter 4.

 

 

 

 

6

Outgoing Call

An outgoing

No action necessary.

 

 

call is being

This is not a call failure.

 

 

placed. If a call

 

 

 

 

is connected,

 

 

 

 

the Lock forces

 

 

 

 

a disconnect in

 

 

 

 

order to make

 

 

 

 

the outgoing

 

 

 

 

call.

 

 

7

Ring - No

The RSPD

Run the Modem Ring Test described in this

 

Answer

Lock rang the

chapter and follow the directions for

 

 

modem, but the

determining the cause of failure.

 

 

modem did not

 

 

 

 

pick up.

 

 

8

Force

A Force

No action necessary. This is a

 

Disconnect

Disconnect

deliberate disconnect command

 

 

command was

issued by the administrator.

 

 

issued to the

 

 

 

 

RSPD Lock.

 

 

 

 

 

 

 

Access Failure Messages

5-5

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Contents AT&T Trademark Notice Important Safety Instructions Important Safety Instructions Part FCC NoticesPart 15, Subpart a Contents Rpsd System Administration Troubleshooting Cables, Connectors, and Ports TableRpsd Key Use Device LEDsList of Figures List of Tables Getting Started Getting Started Protection Process Rpsd Lock and Key Configuration Audience ResponsibilitiesThis Document Typographical ConventionsHotline or Other Service Call Numbers/Addresses 800Installation Installation 2Installation Power Supply Room Layout/EnvironmentLocation of Administration Terminal or Printer Hardware Components Rpsd LockRpsd Power Monitor Adapter Bypass Connections PBXs Rpsd Lock or Key Administration Terminal Rpsd Lock Administration PrinterOther ModemsRpsd Key Hardware Installation Procedures Installing the Rpsd LockCommon Rpsd Lock Configuration Connecting the Rpsd Lock to the CO Line Connecting the Rpsd Lock to the PBX Modem Rpsd Lock to Modem Rpsd Rpsd Lock to Administratlon Terminal or Printer DTE Powering Up the Rpsd Lock Installing the Rpsd Key Powering Up the Rpsd Key Connecting the Rpsd Key to the TerminalConnecting the Rpsd Key to the Modem Testing an Uninitialized Key Power-Up Behavior of Uninitialized KeyCables, Connectors, and Ports Table PBX24Installation Initializing the Rpsd Lock Aux. Port SettingsSoftware Components Initializing an Rpsd Key Test Rpsd Lock Installation Rpsd System Administration Time of Day Access System Activity Log Fields of the System Activity Log entries are Force Connect/Disconnect Single Point AdministrationEnable/Disable Block AT&T and Other Key Users Authorized Keys 6RPSD System Administration Syntax Rpsd System Administrator Command SetAdd User Sample Command and Response Without Optional Secret Key Sample Command and Response With Optional Secret KeyUnblock User Sample Command and ResponseBlock User Test User Remove UserFirst Sample Command and Response List User TableSecond Sample Command and Response User IDBlocked? Permanent?Third Sample Command and Response CR Change Restriction RestridStarthhmm Endhhmm Dayno LR List Restrictions N t aRestriction ID Start TimeUR User Restrictions LH Log History Fields of the Log History screen are Duration AH Access HistoryDevice # Reason FH Failure HistoryDate Time User ID Device # ST Status Display LS List Statistics RS Reset Statistics FC Force ConnectFD Force Disconnect Date SetClock Set ID SetSC Set Communications Parameters Help Screens Sample Help Request and Help ResponseRpsd Key Use Rpsd Key Use Access Failure Messages Last Call Status TestRpsd Key User Command Set Set User ID Set Secret KeySet Device Number List User InformationHistory Display 08/14/90 08/14/90 131413 Date Changed OK Set Log ID Status Display RPSD/KEY1110RPSD Key Use Wipe Out Troubleshooting Troubleshooting 2Troubleshooting Access Failure Messages Check described in Testing the Rpsd Lock Access Failure Messages Code Meaning Action 6Troubleshooting Testing the Rpsd Lock Built-in DiagnosticsSelf Check Last Call Status TestHardware Replacement Modem Ring TestReplacing the PBX Modem Replacing the Lock or Key 12Troubleshooting Saving the Key Seed Value Cables, Connectors, and Ports Table Xxxxxx PBX Device LEDs Front Panel LEDs Figure B-1AT&T Definity Rpsd Table B-2 Index Index2Index Index