PictureTel 3.1 appendix Installing Additional Boards, Msn, MSN2

Page 14

 

 

 

 

 

 

 

 

MSN 1

 

 

 

Determined by your

 

 

 

Multi-Subscriber numbers.

 

telephone service

 

 

MSN2

 

 

 

 

 

 

 

provider.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

State

 

Indicates if the board is active (enabled)or

 

Enabled

 

 

 

inactive (disabled).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operator

 

 

 

Off

 

 

 

 

 

 

 

 

 

Gatekeeper

 

Parameters that tell LiveGateway the

 

None

 

 

(button)

 

LiveManager you want to register with.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Autostart

 

When enabled, LiveGateway is automatically

 

 

 

 

Enabled

 

 

Enabled

 

 

 

started on bootup.

 

 

 

(checkbox)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SNMP Enabled

 

When enabled, the server SNMP extension is

 

Enabled

 

 

(checkbox)

 

enabled to enable access from the LiveGateway

 

 

 

 

SNMP Manager of Livemanager.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Installing Additional Boards

Depending on your server's hardware configuration, you can install up to four LiveGateway boards on each server in your network. With four boards installed on a server, four H.323/H.320 calls per server could occur simultaneously. For example, if one hundred LiveLAN systems are deployed over a network with one LiveManager, you could install four LiveGateway boards, with each board shared by 25 different LiveLAN systems.

Before installing additional LiveGateway boards, make sure your PC meets the minimum system requirements, and that the I/O port base address and IRQ settings of the additional boards do not conflict with other board settings. Each LiveGateway board must have a separate IRQ and I/O port base address setting.

Note: Each LiveGateway board must have a separate IRQ and I/O port base address setting.

Electrical current from power, telephone, and signal cables is potentially hazardous. When installing, moving, or opening your computer, disconnect all signal cables in accordance with national and local laws. Do not connect or disconnect LiveGateway components when your computer is on, as you might damage the LiveGateway hardware. LiveGateway boards can be damaged by static discharge. To prevent electrostatic damage to the board, do not disconnect the power cable from the computer.

To equalize static charge, ground yourself by touching the metal back panel of your computer.

To install additional LiveGateway boards:

1.Determine the appropriate IRQs and I/O addresses.

2.Stop the LiveGateway service. A message is displayed telling you the software is no longer loaded.

3.Shutdown and power down the server.

4.Install the additional board(s) into an available ISA or EISA full-length expansion slot.

5.Power on the server.

6.Run the board diagnostics to check for I/O conflicts.

7.Add the new board configuration information using the LiveGateway Configuration utility.

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Contents Appendix C Appendix aAppendix B Introducing PictureTel LiveGateway Overview Before You Begin What is LiveGateway?Features of LiveGateway Contents of Server Product Kit Upgrading your version of LiveGatewayHardware Requirements LiveGateway DocumentationSystem Requirements Number Boards Server RequirementIsdn BRI Line Snmp ServiceSoftware Requirements Board Configuration Information AT&T 5ESSRelated Documentation Installation PreviewInstallation Location Finding and Resolving I/O and IRQ Conflicts Installing LiveGateway BoardsUsing the Windows NT Diagnostics IRQ Settings Port Base Address SettingsResetting DIP Switches Installing the LiveGateway Board Power On Self Test PostRunning Bootup Board Diagnostics Spid 1 Spid Preparing Board Configuration InformationField Description Default MSN2 Installing Additional BoardsMSN Removing LiveGateway Boards Upgrading from a Previous Version of LiveGateway Installing the LiveGateway SoftwareBefore You Begin Installing the LiveGateway Software Page Entering LiveGateway Configuration Information Configuring LiveGateway BoardsAccessing the LiveGateway Configuration Screen Interrupt AddressDialing Prefix Interface Isdn BRI ConfigurationGateway Prefix VN3 Switch TypesSwitch Type Number SPIDs MSNs Plan NTTNET1 Number PlanNumber Type IsdnAlways Use Operator StateGatekeeper Exiting Setup Enabling AutoStart Enabling SnmpPage Starting the LiveGateway Application Running the Configuration UtilityAccessing the LiveGateway Audio Clip Recorder Stopping the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper LiveGateway Snmp Manager Window Snmp ServiceUsing the LiveGateway Snmp Manager FileSaving the Window Layout & Position View Operations HelpConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Deleting Servers Changing Server InformationOpening a LiveGateway Server LiveGateway Server WindowWorking with the LiveGateway Server Window Gateway Boards TabSettings Tab Using the Menu bar Menu Bar Selection File View Operations Help DescriptionOff Line Monitoring LiveGateway StatusOn Line Self TestFail Configuring the Isdn BRIDisabled CallSetting On Line Status Performing a Self Test Setting Off Line StatusTesting and Resetting the Board Performing a Loop Back Test Viewing the Post Result Viewing LiveGateway Board StatisticsViewing Board Settings and Version Information Using PictureTel LiveGateway Placing Calls through LiveGatewayDtmf Outgoing CallsIncoming Calls Dtmf CallsOperator-assisted Calls Sample ConfigurationAlways Use Operator Station Feature Page Adding an Operator Station Using the LiveGateway Audio Clip RecorderManaging Operator Station Information Changing an Operator StationConnect Message Audio ClipsWelcome Message Current Length Audio Clip StatisticsMaximum Length Current PositionProcedure for Using the LiveGateway Audio Clip Recorder Menu Bar Select Audio File FolderRequirements For National Isdn For Custom Isdn Service Line Information for Isdn BRI ServiceAT&T 5ESS Switch Line Information SpidNorthern Telecom DMS-100 Switch Line Information Requirements For National Isdn For Custom Isdn ServiceLine Information for the Siemens Switch Provllc CmdataCAT IBA Bchdn Bcdn CMDFRSA1 Bchct IbchctEQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSP Terminal Service Profile DataObchct Chrg COS Crblim FRSA1 Cmdbchr TspdnctAccess Data European Line InformationInformation You Can Provide to Your Telephone Company Switch Type Number Type Number PlanOrdering Isdn Service in the United States DSL CLS 5E8 or Higher NI2 1DNHigher NI1 2 DNs B1 Serv B2 ServNational ISDN-1 NI-1 Load BCS-35 DMS100 Switch InformationCustom Load BCS-33 PVC-1 Page Ewsd NI1 Switch Information Page Port Base Address Settings Off Switch PositionPort Base Address hexadecimal 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Location of Event Log Using The LiveGateway Event LogViewing the Event Log to Troubleshoot LiveGateway Event Log FormatUsing the LiveGateway Event Log Information Event Description Probable Cause Possible Code SolutionName SDCAccounting Messages Description Possible CauseAwaiting CS Disc SolutionCode Event Description Possible Cause Possible Solution Code Awaiting Ticl StopMinor Alarm Messages Event Description Probable Cause Possible SolutionEvent Description Code Major Alarm MessagesPossible Solution Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Unallocated Isdn Cause CodesCode Name Number Unassigned numberPage Page Status Inquiry Page Page CUG Page Page Viewing Statistics Using LiveManager to Troubleshoot LiveGatewayStatistics Diagnostic Tests Loopback TestPower On Self Test Snmp MViewing Board Settings and Versions Viewing LiveGateway Post Results Post Code DescriptionPage Problem Cant Start LiveGateway Service Resolving LiveGateway ProblemsMost Commonly Encountered Problems Probable CausesWhat You Should What You Should Check and/or Verify Possible SolutionsSolutions Check and/orCheck and/or Verify Problem LiveGateway Starts, Then FailsProblem LiveGateway Starts, Downloads, But Is Not Online Probable Causes What You Should Check and/or Verify Problem LiveGateway Online, But Cant Make Or Receive CallsProblem Can Call Out To WAN, Cant Call What You Should CheckProblem Can Call In From WAN, Cant Call Out Ordering Components Returning Components Contacting Technical SupportWeb Copyright 1998, PictureTel Corporation. All rights reserved
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