PictureTel 3.1 appendix Before You Begin, What is LiveGateway?, Features of LiveGateway

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Before You Begin

Overview

Before you install LiveGateway, make sure LiveManager (version 3.1) or other H.323 Gatekeeper has been installed on the network and LiveLAN (version 3.0 or later) or other H.323 client, has been installed on the client PCs. Review the following information before you begin your LiveGateway upgrade or new installation.

•What is LiveGateway?

•Upgrading your version of LiveGateway

•Contents of Server Product Kit

•LiveGateway Documentation

•System Requirements

•Hardware Requirements

•Software Requirements

•SNMP Service

•ISDN BRI Line

•Board Configuration Information

•Installation Preview

•Related Documentation

What is LiveGateway?

LiveGateway is a bi-directional H.320/H.323-compliant gateway that provides LiveLAN and other H.323- compliant clients access to H.320-compliant systems and other LiveLAN clients across an Integrated Services Digital Network (ISDN) WAN.

LiveGateway includes a full-length ISA/EISA board and a server application installed on a Windows NT TCP/IP server and, if you are using PictureTel LiveManager, an optional LiveGateway Console integrated within and managed through LiveManager via SNMP (Simple Network Management Protocol). By using this LiveGateway Console, a LAN administrator can test, troubleshoot, and configure the ISDN network characteristics of the LiveGateway(s) installed throughout the network.

Features of LiveGateway

LiveGateway includes the following features:

•H.323 to H.320 and H.320 to H.323 calling capability

•Custom H.320 audio clip utility

•Support for Continuous Presence

•Single step dialing from supported endpoints

•Option to bypass automated attendant in favor of direct connection to operator

•DTMF Dialing or Operator Station inbound call support

•Up to four LiveGateways (boards) may be loaded on one PC (server)

•Translation of H.323 control to H.320 control services (call setup, call teardown)

•Audio transcoding between H.323 audio formats and H.320 audio formats

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Contents Appendix a Appendix BAppendix C Introducing PictureTel LiveGateway Overview What is LiveGateway? Features of LiveGatewayBefore You Begin Upgrading your version of LiveGateway Contents of Server Product KitNumber Boards Server Requirement LiveGateway DocumentationSystem Requirements Hardware RequirementsSnmp Service Software RequirementsIsdn BRI Line AT&T 5ESS Board Configuration InformationInstallation Preview Installation LocationRelated Documentation Installing LiveGateway Boards Using the Windows NT DiagnosticsFinding and Resolving I/O and IRQ Conflicts Port Base Address Settings Resetting DIP SwitchesIRQ Settings Power On Self Test Post Installing the LiveGateway BoardRunning Bootup Board Diagnostics Preparing Board Configuration Information Field Description DefaultSpid 1 Spid Installing Additional Boards MSNMSN2 Removing LiveGateway Boards Installing the LiveGateway Software Before You BeginUpgrading from a Previous Version of LiveGateway Installing the LiveGateway Software Page Configuring LiveGateway Boards Accessing the LiveGateway Configuration ScreenEntering LiveGateway Configuration Information Address InterruptInterface Isdn BRI Configuration Gateway PrefixDialing Prefix NTT Switch TypesSwitch Type Number SPIDs MSNs Plan VN3Isdn Number PlanNumber Type NET1State GatekeeperAlways Use Operator Enabling AutoStart Enabling Snmp Exiting SetupPage Stopping the LiveGateway Application Running the Configuration UtilityAccessing the LiveGateway Audio Clip Recorder Starting the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper File Snmp ServiceUsing the LiveGateway Snmp Manager LiveGateway Snmp Manager WindowView Operations Help Saving the Window Layout & PositionConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Changing Server Information Deleting ServersLiveGateway Server Window Opening a LiveGateway ServerGateway Boards Tab Working with the LiveGateway Server WindowSettings Tab Menu Bar Selection File View Operations Help Description Using the Menu barSelf Test Monitoring LiveGateway StatusOn Line Off LineCall Configuring the Isdn BRIDisabled FailSetting On Line Status Setting Off Line Status Testing and Resetting the BoardPerforming a Self Test Performing a Loop Back Test Viewing LiveGateway Board Statistics Viewing the Post ResultViewing Board Settings and Version Information Placing Calls through LiveGateway Using PictureTel LiveGatewayDtmf Calls Outgoing CallsIncoming Calls DtmfSample Configuration Always Use Operator Station FeatureOperator-assisted Calls Page Changing an Operator Station Using the LiveGateway Audio Clip RecorderManaging Operator Station Information Adding an Operator StationAudio Clips Welcome MessageConnect Message Current Position Audio Clip StatisticsMaximum Length Current LengthProcedure for Using the LiveGateway Audio Clip Recorder Select Audio File Folder Menu BarSpid Line Information for Isdn BRI ServiceAT&T 5ESS Switch Line Information Requirements For National Isdn For Custom Isdn ServiceRequirements For National Isdn For Custom Isdn Service Northern Telecom DMS-100 Switch Line InformationProvllc Cmdata Line Information for the Siemens SwitchBchct Ibchct CMDFRSA1 CAT IBA Bchdn BcdnCmdbchr Tspdnct Terminal Service Profile DataObchct Chrg COS Crblim FRSA1 EQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSPEuropean Line Information Access DataSwitch Type Number Type Number Plan Ordering Isdn Service in the United StatesInformation You Can Provide to Your Telephone Company B1 Serv B2 Serv 5E8 or Higher NI2 1DNHigher NI1 2 DNs DSL CLSDMS100 Switch Information Custom Load BCS-33 PVC-1National ISDN-1 NI-1 Load BCS-35 Page Ewsd NI1 Switch Information Page Port Base Address Settings Switch Position Port Base Address hexadecimalOff 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Event Log Format Using The LiveGateway Event LogViewing the Event Log to Troubleshoot LiveGateway Location of Event LogEvent Description Probable Cause Possible Code Solution Using the LiveGateway Event Log InformationSDC NameDescription Possible Cause Accounting MessagesSolution CodeAwaiting CS Disc Awaiting Ticl Stop Event Description Possible Cause Possible Solution CodeEvent Description Probable Cause Possible Solution Minor Alarm MessagesMajor Alarm Messages Possible SolutionEvent Description Code Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Unassigned number Isdn Cause CodesCode Name Number UnallocatedPage Page Status Inquiry Page Page CUG Page Page Using LiveManager to Troubleshoot LiveGateway StatisticsViewing Statistics Loopback Test Diagnostic TestsSnmp M Power On Self TestViewing Board Settings and Versions Post Code Description Viewing LiveGateway Post ResultsPage Probable Causes Resolving LiveGateway ProblemsMost Commonly Encountered Problems Problem Cant Start LiveGateway ServiceCheck and/or What You Should Check and/or Verify Possible SolutionsSolutions What You ShouldProblem LiveGateway Starts, Then Fails Problem LiveGateway Starts, Downloads, But Is Not OnlineCheck and/or Verify What You Should Check Problem LiveGateway Online, But Cant Make Or Receive CallsProblem Can Call Out To WAN, Cant Call Probable Causes What You Should Check and/or VerifyProblem Can Call In From WAN, Cant Call Out Contacting Technical Support WebOrdering Components Returning Components Copyright 1998, PictureTel Corporation. 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3.1 specifications

PictureTel 3.1 is a landmark software release that revolutionized the realm of video conferencing and remote communication technology in the late 1990s. Emerging from the need for effective and efficient communication in professional environments, PictureTel 3.1 combined innovative technologies and user-friendly features to facilitate high-quality video interactions.

One of the standout features of PictureTel 3.1 is its advanced video compression technology. By utilizing the H.261 standard, it enabled high-quality video transmissions over low-bandwidth connections, making it accessible for a wider audience. This capability paved the way for organizations to implement video conferencing without needing extensive infrastructure investments. The software's ability to dynamically adjust video quality based on available bandwidth ensured smooth sessions, minimizing interruptions and enhancing user experience.

Additionally, PictureTel 3.1 introduced a user-friendly interface that emphasized simplicity and ease of use. This intuitive design allowed users to initiate and manage video conferences effortlessly. The software supported a variety of input devices, including USB cameras, which expanded its compatibility across different hardware platforms. Users could easily connect to meetings with just a few clicks, which was revolutionary for companies looking to adopt remote communication solutions.

Another hallmark of PictureTel 3.1 was its robust multi-point capabilities. This meant that multiple participants could join a single conference, facilitating collaboration among teams dispersed across different locations. The software supported various layouts for video feeds, allowing users to customize their viewing experience according to their preferences and requirements.

Moreover, PictureTel 3.1 integrated seamlessly with existing telephone systems and other communication tools. This capacity for interoperability meant that organizations could combine traditional voice communication with modern video conferencing, creating a holistic communication experience. Features like screen sharing and document collaboration further enriched meetings, providing teams with the tools necessary for effective communication and teamwork.

In conclusion, PictureTel 3.1 exemplified the potential of video conferencing technologies during its time. Its innovative features, including advanced video compression, user-friendly interface, robust multi-point capabilities, and seamless integration with existing systems, set the foundation for future advancements in remote communication. As organizations increasingly embraced remote work and global collaboration, PictureTel 3.1 played a critical role in transforming how businesses communicate, paving the way for modern video conferencing solutions today.
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