NOTE: This utility (and associated files) may also be copied from the "Tools\GwSnd Recorder" directory of the Installation
Audio Clips
The seven automated attendant audio clip types customizable from the LiveGateway Audio Clip Recorder include:
•Welcome
•Connect
•Busy
•No Answer
•Unrecognized or Invalid
•Operator
•Locked Conference
Welcome Message
The Welcome message is played to the H.320 system caller by the LiveGateway automated attendant when the initial call is received by LiveGateway. The message tells the caller that he/she has reached the LiveGateway automated attendant. The message then explains to the caller how to place the call and how the call is processed and directed by LiveGateway.
Connect Message
The Connect message is played to the H.320 system caller by the LiveGateway automated attendant when the call connection is being established.
Busy Message
The Busy Message is played to the H.320 system caller by the LiveGateway automated attendant when the call can't be completed because the number (extension) being called is busy.
No Answer Message
The No Answer message is played to the H.320 system caller by the LiveGateway automated attendant when the number being called doesn't respond and the call is not answered.
Unrecognized or Invalid Message
The Unrecognized or Invalid message is played to the H.320 system caller by the LiveGateway automated attendant when the number that the caller entered is not recognized by LiveGateway.
Operator Message
The Operator message is played to the H.320 system caller by the LiveGateway automated attendant when the caller is being transferred to the operator.