PictureTel 3.1 appendix Setting On Line Status

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5.Specify the Gateway Prefix that LiveLAN users and LiveManager will use to direct a call through a LiveGateway. This number is the same for all LiveGateways on the network.

6.Specify the Dialing Prefix which the LiveGateway will use to make an outgoing call. This prefix is usually defined by the telephone switch/PBX.

7.If you want every incoming H.320 call to be automatically routed to the operator, check the "Always Use Operator" check box.

8.Choose the appropriate item for the Switch Type, Number Plan, and Number Type fields. Depending on what you specified for the Switch Type, you may need to enter additional information (Service Provider IDs (SPIDs), Multi-Subscriber numbers (MSNs), and ISDN Subaddresses.

Note: You obtain BRI configuration information from your telephone company or your site's telecommunications manager.

Setting On Line Status

To set the LiveGateway Board's status to On Line:

1.Open the LiveGateway server from the LiveGateway SNMP Manager window.

2.Select the Gateway Boards tab of the LiveGateway Server window.

3.Perform one of the following actions:

Click on a board in the list to highlight the board, and select Operations-> On Line... from the LiveGateway Server window's menu bar.

Right-click your mouse when it is positioned over the board's entry line and select "On Line" from the popup menu

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Contents Appendix a Appendix BAppendix C Introducing PictureTel LiveGateway Overview What is LiveGateway? Features of LiveGatewayBefore You Begin Contents of Server Product Kit Upgrading your version of LiveGatewayHardware Requirements LiveGateway DocumentationSystem Requirements Number Boards Server RequirementSnmp Service Software RequirementsIsdn BRI Line Board Configuration Information AT&T 5ESSInstallation Preview Installation LocationRelated Documentation Installing LiveGateway Boards Using the Windows NT DiagnosticsFinding and Resolving I/O and IRQ Conflicts Port Base Address Settings Resetting DIP SwitchesIRQ Settings Installing the LiveGateway Board Power On Self Test PostRunning Bootup Board Diagnostics Preparing Board Configuration Information Field Description DefaultSpid 1 Spid Installing Additional Boards MSNMSN2 Removing LiveGateway Boards Installing the LiveGateway Software Before You BeginUpgrading from a Previous Version of LiveGateway Installing the LiveGateway Software Page Configuring LiveGateway Boards Accessing the LiveGateway Configuration ScreenEntering LiveGateway Configuration Information Interrupt AddressInterface Isdn BRI Configuration Gateway PrefixDialing Prefix VN3 Switch TypesSwitch Type Number SPIDs MSNs Plan NTTNET1 Number PlanNumber Type IsdnState GatekeeperAlways Use Operator Exiting Setup Enabling AutoStart Enabling SnmpPage Starting the LiveGateway Application Running the Configuration UtilityAccessing the LiveGateway Audio Clip Recorder Stopping the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper LiveGateway Snmp Manager Window Snmp ServiceUsing the LiveGateway Snmp Manager FileSaving the Window Layout & Position View Operations HelpConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Deleting Servers Changing Server InformationOpening a LiveGateway Server LiveGateway Server WindowWorking with the LiveGateway Server Window Gateway Boards TabSettings Tab Using the Menu bar Menu Bar Selection File View Operations Help DescriptionOff Line Monitoring LiveGateway StatusOn Line Self TestFail Configuring the Isdn BRIDisabled CallSetting On Line Status Setting Off Line Status Testing and Resetting the BoardPerforming a Self Test Performing a Loop Back Test Viewing the Post Result Viewing LiveGateway Board StatisticsViewing Board Settings and Version Information Using PictureTel LiveGateway Placing Calls through LiveGatewayDtmf Outgoing CallsIncoming Calls Dtmf CallsSample Configuration Always Use Operator Station FeatureOperator-assisted Calls Page Adding an Operator Station Using the LiveGateway Audio Clip RecorderManaging Operator Station Information Changing an Operator StationAudio Clips Welcome MessageConnect Message Current Length Audio Clip StatisticsMaximum Length Current PositionProcedure for Using the LiveGateway Audio Clip Recorder Menu Bar Select Audio File FolderRequirements For National Isdn For Custom Isdn Service Line Information for Isdn BRI ServiceAT&T 5ESS Switch Line Information SpidNorthern Telecom DMS-100 Switch Line Information Requirements For National Isdn For Custom Isdn ServiceLine Information for the Siemens Switch Provllc CmdataCAT IBA Bchdn Bcdn CMDFRSA1 Bchct IbchctEQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSP Terminal Service Profile DataObchct Chrg COS Crblim FRSA1 Cmdbchr TspdnctAccess Data European Line InformationSwitch Type Number Type Number Plan Ordering Isdn Service in the United StatesInformation You Can Provide to Your Telephone Company DSL CLS 5E8 or Higher NI2 1DNHigher NI1 2 DNs B1 Serv B2 ServDMS100 Switch Information Custom Load BCS-33 PVC-1National ISDN-1 NI-1 Load BCS-35 Page Ewsd NI1 Switch Information Page Port Base Address Settings Switch Position Port Base Address hexadecimalOff 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Location of Event Log Using The LiveGateway Event LogViewing the Event Log to Troubleshoot LiveGateway Event Log FormatUsing the LiveGateway Event Log Information Event Description Probable Cause Possible Code SolutionName SDCAccounting Messages Description Possible CauseSolution CodeAwaiting CS Disc Event Description Possible Cause Possible Solution Code Awaiting Ticl StopMinor Alarm Messages Event Description Probable Cause Possible SolutionMajor Alarm Messages Possible SolutionEvent Description Code Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Unallocated Isdn Cause CodesCode Name Number Unassigned numberPage Page Status Inquiry Page Page CUG Page Page Using LiveManager to Troubleshoot LiveGateway StatisticsViewing Statistics Diagnostic Tests Loopback TestPower On Self Test Snmp MViewing Board Settings and Versions Viewing LiveGateway Post Results Post Code DescriptionPage Problem Cant Start LiveGateway Service Resolving LiveGateway ProblemsMost Commonly Encountered Problems Probable CausesWhat You Should What You Should Check and/or Verify Possible SolutionsSolutions Check and/orProblem LiveGateway Starts, Then Fails Problem LiveGateway Starts, Downloads, But Is Not OnlineCheck and/or Verify Probable Causes What You Should Check and/or Verify Problem LiveGateway Online, But Cant Make Or Receive CallsProblem Can Call Out To WAN, Cant Call What You Should CheckProblem Can Call In From WAN, Cant Call Out Contacting Technical Support WebOrdering Components Returning Components Copyright 1998, PictureTel Corporation. 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