PictureTel 3.1 appendix State, Gatekeeper, Always Use Operator

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SPID

Enter the alpha-numeric Service Provider ID (SPID) issued by the service provider. Because LiveGateway uses two BRI lines, you need to enter two SPIDs for switch types that use them.

MSN

Enter the Multi-Subscriber Number (MSN) issued by the service provider. LiveGateway uses one ISDN-BRI line, which has two B Channels. Because LiveGateway uses the two B Channels of this line, you need to enter two MSNs (if required by your service provider).

State

To specify whether the board is active or inactive:

1.In the State field, click the down arrow button. The default value, Enabled, is highlighted.

2.Highlight Enabled or Disabled as appropriate.

Gatekeeper

Click the Gatekeeper button to register LiveGateway with a gatekeeper such as LiveManager. To register with LiveManager, LiveGateway needs to know the LiveManager's Server name or IP address. To specify these TCP/IP parameters to LiveGateway:

1.Click the Gatekeeper button on the LiveGateway Configuration screen. The TCP/IP Information window is displayed.

2. Enter the LiveManager server name or IP address, and click OK.

Always Use Operator

Select this checkbox to direct all incoming LiveGateway calls to the LiveLAN client, or other H.323 client that supports call transfer, designated as the operator station in LiveManager's operator station mapping file. When

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Contents Appendix a Appendix BAppendix C Introducing PictureTel LiveGateway Overview What is LiveGateway? Features of LiveGatewayBefore You Begin Contents of Server Product Kit Upgrading your version of LiveGatewayLiveGateway Documentation System RequirementsHardware Requirements Number Boards Server RequirementSnmp Service Software RequirementsIsdn BRI Line Board Configuration Information AT&T 5ESSInstallation Preview Installation LocationRelated Documentation Installing LiveGateway Boards Using the Windows NT DiagnosticsFinding and Resolving I/O and IRQ Conflicts Port Base Address Settings Resetting DIP SwitchesIRQ Settings Installing the LiveGateway Board Power On Self Test PostRunning Bootup Board Diagnostics Preparing Board Configuration Information Field Description DefaultSpid 1 Spid Installing Additional Boards MSNMSN2 Removing LiveGateway Boards Installing the LiveGateway Software Before You BeginUpgrading from a Previous Version of LiveGateway Installing the LiveGateway Software Page Configuring LiveGateway Boards Accessing the LiveGateway Configuration ScreenEntering LiveGateway Configuration Information Interrupt Address Interface Isdn BRI Configuration Gateway Prefix Dialing Prefix Switch Types Switch Type Number SPIDs MSNs PlanVN3 NTTNumber Plan Number TypeNET1 IsdnState GatekeeperAlways Use Operator Exiting Setup Enabling AutoStart Enabling SnmpPage Running the Configuration Utility Accessing the LiveGateway Audio Clip RecorderStarting the LiveGateway Application Stopping the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper Snmp Service Using the LiveGateway Snmp ManagerLiveGateway Snmp Manager Window FileSaving the Window Layout & Position View Operations HelpConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Deleting Servers Changing Server InformationOpening a LiveGateway Server LiveGateway Server WindowWorking with the LiveGateway Server Window Gateway Boards TabSettings Tab Using the Menu bar Menu Bar Selection File View Operations Help DescriptionMonitoring LiveGateway Status On LineOff Line Self TestConfiguring the Isdn BRI DisabledFail CallSetting On Line Status Setting Off Line Status Testing and Resetting the BoardPerforming a Self Test Performing a Loop Back Test Viewing the Post Result Viewing LiveGateway Board StatisticsViewing Board Settings and Version Information Using PictureTel LiveGateway Placing Calls through LiveGatewayOutgoing Calls Incoming CallsDtmf Dtmf CallsSample Configuration Always Use Operator Station FeatureOperator-assisted Calls Page Using the LiveGateway Audio Clip Recorder Managing Operator Station InformationAdding an Operator Station Changing an Operator StationAudio Clips Welcome MessageConnect Message Audio Clip Statistics Maximum LengthCurrent Length Current PositionProcedure for Using the LiveGateway Audio Clip Recorder Menu Bar Select Audio File FolderLine Information for Isdn BRI Service AT&T 5ESS Switch Line InformationRequirements For National Isdn For Custom Isdn Service SpidNorthern Telecom DMS-100 Switch Line Information Requirements For National Isdn For Custom Isdn ServiceLine Information for the Siemens Switch Provllc CmdataCMD FRSA1CAT IBA Bchdn Bcdn Bchct IbchctTerminal Service Profile Data Obchct Chrg COS Crblim FRSA1EQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSP Cmdbchr TspdnctAccess Data European Line InformationSwitch Type Number Type Number Plan Ordering Isdn Service in the United StatesInformation You Can Provide to Your Telephone Company 5E8 or Higher NI2 1DN Higher NI1 2 DNsDSL CLS B1 Serv B2 ServDMS100 Switch Information Custom Load BCS-33 PVC-1National ISDN-1 NI-1 Load BCS-35 Page Ewsd NI1 Switch Information Page Port Base Address Settings Switch Position Port Base Address hexadecimalOff 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Using The LiveGateway Event Log Viewing the Event Log to Troubleshoot LiveGatewayLocation of Event Log Event Log FormatUsing the LiveGateway Event Log Information Event Description Probable Cause Possible Code SolutionName SDCAccounting Messages Description Possible CauseSolution CodeAwaiting CS Disc Event Description Possible Cause Possible Solution Code Awaiting Ticl StopMinor Alarm Messages Event Description Probable Cause Possible SolutionMajor Alarm Messages Possible SolutionEvent Description Code Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Isdn Cause Codes Code Name NumberUnallocated Unassigned numberPage Page Status Inquiry Page Page CUG Page Page Using LiveManager to Troubleshoot LiveGateway StatisticsViewing Statistics Diagnostic Tests Loopback TestPower On Self Test Snmp MViewing Board Settings and Versions Viewing LiveGateway Post Results Post Code DescriptionPage Resolving LiveGateway Problems Most Commonly Encountered ProblemsProblem Cant Start LiveGateway Service Probable CausesWhat You Should Check and/or Verify Possible Solutions SolutionsWhat You Should Check and/orProblem LiveGateway Starts, Then Fails Problem LiveGateway Starts, Downloads, But Is Not OnlineCheck and/or Verify Problem LiveGateway Online, But Cant Make Or Receive Calls Problem Can Call Out To WAN, Cant CallProbable Causes What You Should Check and/or Verify What You Should CheckProblem Can Call In From WAN, Cant Call Out Contacting Technical Support WebOrdering Components Returning Components Copyright 1998, PictureTel Corporation. 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