PictureTel 3.1 appendix Interface Isdn BRI Configuration, Gateway Prefix, Dialing Prefix

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Interface (ISDN BRI Configuration)

Obtain the BRI configuration information from the Telecom Administrator who supplied the BRI line. To configure the ISDN BRI line, click the Configure button. The BRI Configuration screen is displayed.

Gateway Prefix

The Gateway prefix is the number that LiveLAN users must enter before an H.320 system’s dial string/phone number. (For more information, refer to the PictureTel LiveLAN Product Guide.) A Gateway prefix must be entered. The default Gateway prefix is 9.

Note: The Gateway prefix that is set in LiveManager for this LiveGateway board must be the same as the Gateway prefix entered here. If it is not entered or not the same in both places, the LiveGateway cannot be accessed. All boards must also have the same prefix.

LiveManager will not allow a terminal to register if the Gateway prefix (such as 9) is the first digit in its terminal ID.

For more information, refer to the PictureTel LiveManager Product Guide.

Dialing Prefix

Note: The dialing prefix is an advanced administrative option and is not a requirement.

The dialing prefix is a number or set of numbers that can be programed in by the system administrator to make it easier for users to dial out to the WAN.

When a LiveLAN user dials out to the WAN, LiveManager directs the call to the closest available LiveGateway board on the LAN. One LiveGateway board may be serviced by an ISDN provider that requires a dialing prefix of 9, while another may require a dialing prefix of 7. Because LiveManager does not distinguish one ISDN provider from another, a dialing prefix must be used when more than one LiveGateway board is being used on the same LAN, but are located on different servers.

By having the system administrator configure a dialing prefix, users can dial the Gateway prefix without worrying about how many LiveGateway boards they have and having to know which ISDN provider services each board.

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Contents Appendix a Appendix BAppendix C Introducing PictureTel LiveGateway Overview What is LiveGateway? Features of LiveGatewayBefore You Begin Upgrading your version of LiveGateway Contents of Server Product KitSystem Requirements LiveGateway DocumentationHardware Requirements Number Boards Server RequirementSnmp Service Software RequirementsIsdn BRI Line AT&T 5ESS Board Configuration InformationInstallation Preview Installation LocationRelated Documentation Installing LiveGateway Boards Using the Windows NT DiagnosticsFinding and Resolving I/O and IRQ Conflicts Port Base Address Settings Resetting DIP SwitchesIRQ Settings Power On Self Test Post Installing the LiveGateway BoardRunning Bootup Board Diagnostics Preparing Board Configuration Information Field Description DefaultSpid 1 Spid Installing Additional Boards MSNMSN2 Removing LiveGateway Boards Installing the LiveGateway Software Before You BeginUpgrading from a Previous Version of LiveGateway Installing the LiveGateway Software Page Configuring LiveGateway Boards Accessing the LiveGateway Configuration ScreenEntering LiveGateway Configuration Information Address InterruptInterface Isdn BRI Configuration Gateway PrefixDialing Prefix Switch Type Number SPIDs MSNs Plan Switch TypesVN3 NTTNumber Type Number PlanNET1 IsdnState GatekeeperAlways Use Operator Enabling AutoStart Enabling Snmp Exiting SetupPage Accessing the LiveGateway Audio Clip Recorder Running the Configuration UtilityStarting the LiveGateway Application Stopping the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper Using the LiveGateway Snmp Manager Snmp ServiceLiveGateway Snmp Manager Window FileView Operations Help Saving the Window Layout & PositionConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Changing Server Information Deleting ServersLiveGateway Server Window Opening a LiveGateway ServerGateway Boards Tab Working with the LiveGateway Server WindowSettings Tab Menu Bar Selection File View Operations Help Description Using the Menu barOn Line Monitoring LiveGateway StatusOff Line Self TestDisabled Configuring the Isdn BRIFail CallSetting On Line Status Setting Off Line Status Testing and Resetting the BoardPerforming a Self Test Performing a Loop Back Test Viewing LiveGateway Board Statistics Viewing the Post ResultViewing Board Settings and Version Information Placing Calls through LiveGateway Using PictureTel LiveGatewayIncoming Calls Outgoing CallsDtmf Dtmf CallsSample Configuration Always Use Operator Station FeatureOperator-assisted Calls Page Managing Operator Station Information Using the LiveGateway Audio Clip RecorderAdding an Operator Station Changing an Operator StationAudio Clips Welcome MessageConnect Message Maximum Length Audio Clip StatisticsCurrent Length Current PositionProcedure for Using the LiveGateway Audio Clip Recorder Select Audio File Folder Menu BarAT&T 5ESS Switch Line Information Line Information for Isdn BRI ServiceRequirements For National Isdn For Custom Isdn Service SpidRequirements For National Isdn For Custom Isdn Service Northern Telecom DMS-100 Switch Line InformationProvllc Cmdata Line Information for the Siemens SwitchFRSA1 CMDCAT IBA Bchdn Bcdn Bchct IbchctObchct Chrg COS Crblim FRSA1 Terminal Service Profile DataEQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSP Cmdbchr TspdnctEuropean Line Information Access DataSwitch Type Number Type Number Plan Ordering Isdn Service in the United StatesInformation You Can Provide to Your Telephone Company Higher NI1 2 DNs 5E8 or Higher NI2 1DNDSL CLS B1 Serv B2 ServDMS100 Switch Information Custom Load BCS-33 PVC-1National ISDN-1 NI-1 Load BCS-35 Page Ewsd NI1 Switch Information Page Port Base Address Settings Switch Position Port Base Address hexadecimalOff 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Viewing the Event Log to Troubleshoot LiveGateway Using The LiveGateway Event LogLocation of Event Log Event Log FormatEvent Description Probable Cause Possible Code Solution Using the LiveGateway Event Log InformationSDC NameDescription Possible Cause Accounting MessagesSolution CodeAwaiting CS Disc Awaiting Ticl Stop Event Description Possible Cause Possible Solution CodeEvent Description Probable Cause Possible Solution Minor Alarm MessagesMajor Alarm Messages Possible SolutionEvent Description Code Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Code Name Number Isdn Cause CodesUnallocated Unassigned numberPage Page Status Inquiry Page Page CUG Page Page Using LiveManager to Troubleshoot LiveGateway StatisticsViewing Statistics Loopback Test Diagnostic TestsSnmp M Power On Self TestViewing Board Settings and Versions Post Code Description Viewing LiveGateway Post ResultsPage Most Commonly Encountered Problems Resolving LiveGateway ProblemsProblem Cant Start LiveGateway Service Probable CausesSolutions What You Should Check and/or Verify Possible SolutionsWhat You Should Check and/orProblem LiveGateway Starts, Then Fails Problem LiveGateway Starts, Downloads, But Is Not OnlineCheck and/or Verify Problem Can Call Out To WAN, Cant Call Problem LiveGateway Online, But Cant Make Or Receive CallsProbable Causes What You Should Check and/or Verify What You Should CheckProblem Can Call In From WAN, Cant Call Out Contacting Technical Support WebOrdering Components Returning Components Copyright 1998, PictureTel Corporation. 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