PictureTel 3.1 appendix Managing LiveGateway from the LiveManager Gatekeeper, Overview

Page 29

Managing LiveGateway from the LiveManager Gatekeeper

Overview

This chapter describes how to view and manage LiveGateways remotely by using the LiveGateway SNMP Manager feature from within the LiveManager application. To use this feature, SNMP service for each LiveGateway must be enabled. Normally, SNMP service for a LiveGateway is enabled from the LiveGateway Configuration window when that LiveGateway is installed on your system.

When SNMP service is enabled, you can:

•

•

•

Note

Monitor the status of LiveGateway and determine its current activities. Configure the ISDN BRI when you need to change WAN switch information. Locate and resolve LiveGateway problems.

This section assumes you have access to the LiveManager gatekeeper. For more information on LiveManager, refer to the PictureTel LiveManager Product Guide.

The information in this section is organized into the following categories:

•SNMP Service

•Using the LiveGateway SNMP Manager

•Saving the Window Layout & Position

•Configuring the LiveGateway SNMP Manager

•Adding LiveGateway Servers

•Changing Server Information

•Deleting Servers

•Opening a LiveGateway Server

•The LiveGateway Server Window

•Working with the LiveGateway Server Window

•Monitoring LiveGateway Status

•Configuring the ISDN BRI

•Setting On Line Status

•Setting Off Line Status

•Performing a Self Test

•Testing and Resetting the Board

•Performing a Loop Back Test

•Viewing a POST Result

•Viewing LiveGateway Board Statistics

•Viewing Board Settings & Version Information

Page 28 Page 30
Image 29
Page 28 Page 30
Contents Appendix C Appendix aAppendix B Introducing PictureTel LiveGateway Overview Before You Begin What is LiveGateway?Features of LiveGateway Upgrading your version of LiveGateway Contents of Server Product KitSystem Requirements LiveGateway DocumentationHardware Requirements Number Boards Server RequirementIsdn BRI Line Snmp ServiceSoftware Requirements AT&T 5ESS Board Configuration InformationRelated Documentation Installation PreviewInstallation Location Finding and Resolving I/O and IRQ Conflicts Installing LiveGateway BoardsUsing the Windows NT Diagnostics IRQ Settings Port Base Address SettingsResetting DIP Switches Power On Self Test Post Installing the LiveGateway BoardRunning Bootup Board Diagnostics Spid 1 Spid Preparing Board Configuration InformationField Description Default MSN2 Installing Additional BoardsMSN Removing LiveGateway Boards Upgrading from a Previous Version of LiveGateway Installing the LiveGateway SoftwareBefore You Begin Installing the LiveGateway Software Page Entering LiveGateway Configuration Information Configuring LiveGateway BoardsAccessing the LiveGateway Configuration Screen Address InterruptDialing Prefix Interface Isdn BRI ConfigurationGateway Prefix Switch Type Number SPIDs MSNs Plan Switch TypesVN3 NTTNumber Type Number PlanNET1 IsdnAlways Use Operator StateGatekeeper Enabling AutoStart Enabling Snmp Exiting SetupPage Accessing the LiveGateway Audio Clip Recorder Running the Configuration UtilityStarting the LiveGateway Application Stopping the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper Using the LiveGateway Snmp Manager Snmp ServiceLiveGateway Snmp Manager Window FileView Operations Help Saving the Window Layout & PositionConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Changing Server Information Deleting ServersLiveGateway Server Window Opening a LiveGateway ServerGateway Boards Tab Working with the LiveGateway Server WindowSettings Tab Menu Bar Selection File View Operations Help Description Using the Menu barOn Line Monitoring LiveGateway StatusOff Line Self TestDisabled Configuring the Isdn BRIFail CallSetting On Line Status Performing a Self Test Setting Off Line StatusTesting and Resetting the Board Performing a Loop Back Test Viewing LiveGateway Board Statistics Viewing the Post ResultViewing Board Settings and Version Information Placing Calls through LiveGateway Using PictureTel LiveGatewayIncoming Calls Outgoing CallsDtmf Dtmf CallsOperator-assisted Calls Sample ConfigurationAlways Use Operator Station Feature Page Managing Operator Station Information Using the LiveGateway Audio Clip RecorderAdding an Operator Station Changing an Operator StationConnect Message Audio ClipsWelcome Message Maximum Length Audio Clip StatisticsCurrent Length Current PositionProcedure for Using the LiveGateway Audio Clip Recorder Select Audio File Folder Menu BarAT&T 5ESS Switch Line Information Line Information for Isdn BRI ServiceRequirements For National Isdn For Custom Isdn Service SpidRequirements For National Isdn For Custom Isdn Service Northern Telecom DMS-100 Switch Line InformationProvllc Cmdata Line Information for the Siemens SwitchFRSA1 CMDCAT IBA Bchdn Bcdn Bchct IbchctObchct Chrg COS Crblim FRSA1 Terminal Service Profile DataEQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSP Cmdbchr TspdnctEuropean Line Information Access DataInformation You Can Provide to Your Telephone Company Switch Type Number Type Number PlanOrdering Isdn Service in the United States Higher NI1 2 DNs 5E8 or Higher NI2 1DNDSL CLS B1 Serv B2 ServNational ISDN-1 NI-1 Load BCS-35 DMS100 Switch InformationCustom Load BCS-33 PVC-1 Page Ewsd NI1 Switch Information Page Port Base Address Settings Off Switch PositionPort Base Address hexadecimal 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Viewing the Event Log to Troubleshoot LiveGateway Using The LiveGateway Event LogLocation of Event Log Event Log FormatEvent Description Probable Cause Possible Code Solution Using the LiveGateway Event Log InformationSDC NameDescription Possible Cause Accounting MessagesAwaiting CS Disc SolutionCode Awaiting Ticl Stop Event Description Possible Cause Possible Solution CodeEvent Description Probable Cause Possible Solution Minor Alarm MessagesEvent Description Code Major Alarm MessagesPossible Solution Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Code Name Number Isdn Cause CodesUnallocated Unassigned numberPage Page Status Inquiry Page Page CUG Page Page Viewing Statistics Using LiveManager to Troubleshoot LiveGatewayStatistics Loopback Test Diagnostic TestsSnmp M Power On Self TestViewing Board Settings and Versions Post Code Description Viewing LiveGateway Post ResultsPage Most Commonly Encountered Problems Resolving LiveGateway ProblemsProblem Cant Start LiveGateway Service Probable CausesSolutions What You Should Check and/or Verify Possible SolutionsWhat You Should Check and/orCheck and/or Verify Problem LiveGateway Starts, Then FailsProblem LiveGateway Starts, Downloads, But Is Not Online Problem Can Call Out To WAN, Cant Call Problem LiveGateway Online, But Cant Make Or Receive CallsProbable Causes What You Should Check and/or Verify What You Should CheckProblem Can Call In From WAN, Cant Call Out Ordering Components Returning Components Contacting Technical SupportWeb Copyright 1998, PictureTel Corporation. All rights reserved
Related manuals
Manual 18 pages 12.52 Kb

3.1 specifications

PictureTel 3.1 is a landmark software release that revolutionized the realm of video conferencing and remote communication technology in the late 1990s. Emerging from the need for effective and efficient communication in professional environments, PictureTel 3.1 combined innovative technologies and user-friendly features to facilitate high-quality video interactions.

One of the standout features of PictureTel 3.1 is its advanced video compression technology. By utilizing the H.261 standard, it enabled high-quality video transmissions over low-bandwidth connections, making it accessible for a wider audience. This capability paved the way for organizations to implement video conferencing without needing extensive infrastructure investments. The software's ability to dynamically adjust video quality based on available bandwidth ensured smooth sessions, minimizing interruptions and enhancing user experience.

Additionally, PictureTel 3.1 introduced a user-friendly interface that emphasized simplicity and ease of use. This intuitive design allowed users to initiate and manage video conferences effortlessly. The software supported a variety of input devices, including USB cameras, which expanded its compatibility across different hardware platforms. Users could easily connect to meetings with just a few clicks, which was revolutionary for companies looking to adopt remote communication solutions.

Another hallmark of PictureTel 3.1 was its robust multi-point capabilities. This meant that multiple participants could join a single conference, facilitating collaboration among teams dispersed across different locations. The software supported various layouts for video feeds, allowing users to customize their viewing experience according to their preferences and requirements.

Moreover, PictureTel 3.1 integrated seamlessly with existing telephone systems and other communication tools. This capacity for interoperability meant that organizations could combine traditional voice communication with modern video conferencing, creating a holistic communication experience. Features like screen sharing and document collaboration further enriched meetings, providing teams with the tools necessary for effective communication and teamwork.

In conclusion, PictureTel 3.1 exemplified the potential of video conferencing technologies during its time. Its innovative features, including advanced video compression, user-friendly interface, robust multi-point capabilities, and seamless integration with existing systems, set the foundation for future advancements in remote communication. As organizations increasingly embraced remote work and global collaboration, PictureTel 3.1 played a critical role in transforming how businesses communicate, paving the way for modern video conferencing solutions today.
Top Page Image Contents