PictureTel 3.1 appendix Viewing Board Settings and Version Information

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5.To close the Statistics window, click the [X] in the upper right-hand corner.

Viewing Board Settings and Version Information

Information about the LiveGateway board is important when you encounter problems that you cannot correct and need to report them to PictureTel.

To view board settings and version information:

1.Open the LiveGateway server from the LiveGateway SNMP Manager window.

2.Select the Gateway Boards tab of the LiveGateway Server window.

3.The following information is displayed for each board in the Gateway Boards tab:

•Status

•Interface

•I/O Address

•IRQ (Interrupt)

•Hardware Version Number

To view software version and Gatekeeper information:

1.Open the LiveGateway server from the LiveGateway SNMP Manager window.

2.Click the Settings tab to see the following information:

•LiveGateway Software Version Number

•Gatekeeper Name or Address

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Contents Appendix B Appendix aAppendix C Introducing PictureTel LiveGateway Overview Features of LiveGateway What is LiveGateway?Before You Begin Contents of Server Product Kit Upgrading your version of LiveGatewayHardware Requirements LiveGateway DocumentationSystem Requirements Number Boards Server RequirementSoftware Requirements Snmp ServiceIsdn BRI Line Board Configuration Information AT&T 5ESSInstallation Location Installation PreviewRelated Documentation Using the Windows NT Diagnostics Installing LiveGateway BoardsFinding and Resolving I/O and IRQ Conflicts Resetting DIP Switches Port Base Address SettingsIRQ Settings Installing the LiveGateway Board Power On Self Test PostRunning Bootup Board Diagnostics Field Description Default Preparing Board Configuration InformationSpid 1 Spid MSN Installing Additional BoardsMSN2 Removing LiveGateway Boards Before You Begin Installing the LiveGateway SoftwareUpgrading from a Previous Version of LiveGateway Installing the LiveGateway Software Page Accessing the LiveGateway Configuration Screen Configuring LiveGateway BoardsEntering LiveGateway Configuration Information Interrupt AddressGateway Prefix Interface Isdn BRI ConfigurationDialing Prefix VN3 Switch TypesSwitch Type Number SPIDs MSNs Plan NTTNET1 Number PlanNumber Type IsdnGatekeeper StateAlways Use Operator Exiting Setup Enabling AutoStart Enabling SnmpPage Starting the LiveGateway Application Running the Configuration UtilityAccessing the LiveGateway Audio Clip Recorder Stopping the LiveGateway ApplicationDeinstalling LiveGateway Managing LiveGateway from the LiveManager Gatekeeper LiveGateway Snmp Manager Window Snmp ServiceUsing the LiveGateway Snmp Manager FileSaving the Window Layout & Position View Operations HelpConfiguring the LiveGateway Snmp Manager Adding LiveGateway Servers Page Deleting Servers Changing Server InformationOpening a LiveGateway Server LiveGateway Server WindowWorking with the LiveGateway Server Window Gateway Boards TabSettings Tab Using the Menu bar Menu Bar Selection File View Operations Help DescriptionOff Line Monitoring LiveGateway StatusOn Line Self TestFail Configuring the Isdn BRIDisabled CallSetting On Line Status Testing and Resetting the Board Setting Off Line StatusPerforming a Self Test Performing a Loop Back Test Viewing the Post Result Viewing LiveGateway Board StatisticsViewing Board Settings and Version Information Using PictureTel LiveGateway Placing Calls through LiveGatewayDtmf Outgoing CallsIncoming Calls Dtmf CallsAlways Use Operator Station Feature Sample ConfigurationOperator-assisted Calls Page Adding an Operator Station Using the LiveGateway Audio Clip RecorderManaging Operator Station Information Changing an Operator StationWelcome Message Audio ClipsConnect Message Current Length Audio Clip StatisticsMaximum Length Current PositionProcedure for Using the LiveGateway Audio Clip Recorder Menu Bar Select Audio File FolderRequirements For National Isdn For Custom Isdn Service Line Information for Isdn BRI ServiceAT&T 5ESS Switch Line Information SpidNorthern Telecom DMS-100 Switch Line Information Requirements For National Isdn For Custom Isdn ServiceLine Information for the Siemens Switch Provllc CmdataCAT IBA Bchdn Bcdn CMDFRSA1 Bchct IbchctEQN Usid Tspid Termlim Tspcos View NPA Fkmpinum TSP Terminal Service Profile DataObchct Chrg COS Crblim FRSA1 Cmdbchr TspdnctAccess Data European Line InformationOrdering Isdn Service in the United States Switch Type Number Type Number PlanInformation You Can Provide to Your Telephone Company DSL CLS 5E8 or Higher NI2 1DNHigher NI1 2 DNs B1 Serv B2 ServCustom Load BCS-33 PVC-1 DMS100 Switch InformationNational ISDN-1 NI-1 Load BCS-35 Page Ewsd NI1 Switch Information Page Port Base Address Settings Port Base Address hexadecimal Switch PositionOff 200 220 240 260 280 2A0 2C0 2E0 300 320 340 360 380 3A0 3C0 3E0 Location of Event Log Using The LiveGateway Event LogViewing the Event Log to Troubleshoot LiveGateway Event Log FormatUsing the LiveGateway Event Log Information Event Description Probable Cause Possible Code SolutionName SDCAccounting Messages Description Possible CauseCode SolutionAwaiting CS Disc Event Description Possible Cause Possible Solution Code Awaiting Ticl StopMinor Alarm Messages Event Description Probable Cause Possible SolutionPossible Solution Major Alarm MessagesEvent Description Code Number Page Ticl Ticl Page Uuie Page Fatal Error Messages Unallocated Isdn Cause CodesCode Name Number Unassigned numberPage Page Status Inquiry Page Page CUG Page Page Statistics Using LiveManager to Troubleshoot LiveGatewayViewing Statistics Diagnostic Tests Loopback TestPower On Self Test Snmp MViewing Board Settings and Versions Viewing LiveGateway Post Results Post Code DescriptionPage Problem Cant Start LiveGateway Service Resolving LiveGateway ProblemsMost Commonly Encountered Problems Probable CausesWhat You Should What You Should Check and/or Verify Possible SolutionsSolutions Check and/orProblem LiveGateway Starts, Downloads, But Is Not Online Problem LiveGateway Starts, Then FailsCheck and/or Verify Probable Causes What You Should Check and/or Verify Problem LiveGateway Online, But Cant Make Or Receive CallsProblem Can Call Out To WAN, Cant Call What You Should CheckProblem Can Call In From WAN, Cant Call Out Web Contacting Technical SupportOrdering Components Returning Components Copyright 1998, PictureTel Corporation. 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3.1 specifications

PictureTel 3.1 is a landmark software release that revolutionized the realm of video conferencing and remote communication technology in the late 1990s. Emerging from the need for effective and efficient communication in professional environments, PictureTel 3.1 combined innovative technologies and user-friendly features to facilitate high-quality video interactions.

One of the standout features of PictureTel 3.1 is its advanced video compression technology. By utilizing the H.261 standard, it enabled high-quality video transmissions over low-bandwidth connections, making it accessible for a wider audience. This capability paved the way for organizations to implement video conferencing without needing extensive infrastructure investments. The software's ability to dynamically adjust video quality based on available bandwidth ensured smooth sessions, minimizing interruptions and enhancing user experience.

Additionally, PictureTel 3.1 introduced a user-friendly interface that emphasized simplicity and ease of use. This intuitive design allowed users to initiate and manage video conferences effortlessly. The software supported a variety of input devices, including USB cameras, which expanded its compatibility across different hardware platforms. Users could easily connect to meetings with just a few clicks, which was revolutionary for companies looking to adopt remote communication solutions.

Another hallmark of PictureTel 3.1 was its robust multi-point capabilities. This meant that multiple participants could join a single conference, facilitating collaboration among teams dispersed across different locations. The software supported various layouts for video feeds, allowing users to customize their viewing experience according to their preferences and requirements.

Moreover, PictureTel 3.1 integrated seamlessly with existing telephone systems and other communication tools. This capacity for interoperability meant that organizations could combine traditional voice communication with modern video conferencing, creating a holistic communication experience. Features like screen sharing and document collaboration further enriched meetings, providing teams with the tools necessary for effective communication and teamwork.

In conclusion, PictureTel 3.1 exemplified the potential of video conferencing technologies during its time. Its innovative features, including advanced video compression, user-friendly interface, robust multi-point capabilities, and seamless integration with existing systems, set the foundation for future advancements in remote communication. As organizations increasingly embraced remote work and global collaboration, PictureTel 3.1 played a critical role in transforming how businesses communicate, paving the way for modern video conferencing solutions today.
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