Panasonic DA-PC700 manual When Using Windows NT, 224, When the printer is not printing

Page 238

15.5 Using TCP/IP

15.5.2When Using Windows NT 4.0

When the printer is not printing

Cause

Verification

Action

Incorrect IP address.

Ask the network administrator to

Set up the correct IP address for the

check that the IP address is

printer.

correct.

If LPD spool is set to memory,

Check the upper limit of the

1. If a single file of print data has

the print data sent by the user

receiving capacity from the touch

exceeded the upper limit of the

in a single print instruction has

panel display and compare it with

receiving capacity, split the file

exceeded the upper limit of the

the print data which was sent in the

into smaller ones to keep them

receiving capacity set up by the

single print instruction.

below the upper limit of the

control panel of the printer.

receiving capacity.

2. If multiple files have exceeded

the upper limit of the receiving

capacity, reduce the number of

files which can be sent at one

time.

An irrecoverable error has

Check the display of "LPD Error"

Power Off and On the printer.

occurred during printing.

from the printer control panel.

The transport protocol is

Check the selected transport

Select the same transport protocol

different from that of the

protocol on the touch panel display.

as that of the client.

client.

The data format of the print

-

If the client is running Windows,

data to be processed by the

disable the output function of Ctrl-

printer and that sent by the

D.

client are different.

Refer to the PRINTER.WRI file

provided by Windows 4.0 for the

details.

Unable to obtain the desired print results

Cause	Verification	Action
The specified print language	Check the specified print language	Specify the same print language as
and that of the print data are	and that of the print data.	that of the print data.
different.
If it is running in Windows, the	Check that the printer driver which	Select the printer driver which came
printer driver for this printer	came with this printer has been	with this printer. If it does not
has not been used (a printer	selected.	appear on the selection list, install
driver from another company		and select the printer driver.
has been used).		If a printer driver from another
		maker is used, the printer may not
		print properly.

224

Image 238

Contents DA-PC700 TRADEMARKS/COPYRIGHTS Preface Manual bundled with the main unit i.e. the copier Types of ManualsManuals bundled with the Printer/Scanner Unit Organization Using These Operating InstructionsIii Configuring by the Tools Mode Screen Using Internet ServicesSetting Print Mode Precautions and LimitationsBold face ConventionsIcons used in this manual All kinds of buttons e.g. Click OKSafety Notes Precaution for power and earth connectionTable of Contents Setup for the Direct Print Utility Chapter Installing/ Configuring the Printer DriversViii Setup for Windows Networking Chapter Setup for TCP/IP Windows NT/WindowsSetup for NetWare Setting Print Mode Chapter Using the Internet Printing ProtocolUsing Internet Services Chapter Printing Reports/ListsPrecautions and Limitations Configuring by the Tools Mode ScreenChapter Troubleshooting Xii AppendixOverview of the Printer Main Components and Their Functions Parallel interface connectorEthernet interface connector Back ViewUsing the Touch Panel Display Overview of the PrinterGetting Ready to Print Connect the cable and make the necessary set- tingsWhen connecting to a network Special Features Printer Setting Printer Environment Network Printer Environments TCP/IP Direct Print Utility for Windows 95/98/Me TCP/IP for Windows NT 4.0/Windows AppleTalk for Macintosh NetWareInternet printing Token RingFlow of Setting Setting IP Address for Network EnvironmentSetting method Procedure Using Touch Panel Display for SettingSetting IP address/subnet mask/gateway address Select Print/Scan Mode SettingsSelect Network Settings Select Specify AddressMachine will be rebooted Touch Exit ToolsChecking/Setting Dhcp Environment Setting Port Activating PortSelect Port Status and then touch Change Settings Select Print/Scan Mode Settings Select Port SettingsSelect LPD Select Enable Select Save Select Close twiceOther setting items Select Exit ToolsUsing the Power Saver Mode Power SaverAutomatic Power Saver Mode About the Attached CD-ROMThis page is intentionally left blank Setup Connecting Interface Cables ParallelEthernet SetupEthernet interface supports the following types of cable Uses Memory AllocationSuggested Values Useful Operations Flow of Printing For WindowsOnline Help Basic Way of PrintingUseful Operations Check the contents and touch Exit Checking Job StatusCancelling Printing From Printer Cancelling Jobs in ProcessCancelling Jobs in the Printer Forced Outputting Outputting Waiting JobsOutputting in Emulation Mode Switching Printer to Offline Select Print ModePrinting vs Copying Scanning This page is intentionally left blank This page is intentionally left blank This page is intentionally left blank This page is intentionally left blank Installing Configuring Printer Drivers Select Print/Scan Mode Setting Installation/Configuration MethodsSettings on the Printer About the Printer DriversInstalling/Configuring the Printer Drivers Installing/Uninstalling Printer DriversFor a Local Printer Installing/Uninstalling the Printer Drivers For Windows 95/98/Me For a Network Printer Click Add Network PortUninstalling the Printer Drivers Installing/Uninstalling the Printer Drivers Accessing the Printer Properties Dialog Box Configuring the Printer DriversFor Windows 95/98/Me Accessing the printer properties dialog box For Windows NT 4.0/WindowsSetting the Printer Properties Paper Source Options PrinterPaper Output Options Auto Configuration Error ReportJob Owner Settings Restore DefaultsPaper/Output Job TypePaper Size Paper SourceOutput Destination Paper sizes available for each paper source are as followsSided Print Copies defaultImage Orientation Custom Paper SizeOutput Options Collate SettingsFinishing Apply two staples at the right edge of paper Apply one staple at the top-right corner of paperApply two staples at the left edge of paper Apply one staple at the bottom-left corner of paperPunch Position EMF Spooling for Windows NT 4.0/Windows 2000 default off First SheetGraphics Graphics ModeHalftone TrueType Mode Image Enhancement default onAll Texts to Black default off Use Printer TrueType Fonts default onLoad Overlay Halftone Color Adjustment for Windows NT 4.0/WindowsOverlays Create OverlayQuery Page Overlay Delete OverlayDelete All Selected Overlay statusLayout Layout ModeMulti-Upavailable when Multi-Upis selected for Layout Mode No page border is drawnBooklet Creation Zoom available when Zoom is selected for Layout Mode Top Left Top Right Center default Bottom Left Bottom RightShadow None defaultPoster available when Poster is selected for Layout Mode CustomProcedure to delete a watermark is as follows Procedure to create a watermark is as followsProcedure to edit a watermark is as follows WatermarksTo print a watermark, the options available include BackgroundThis page is intentionally left blank Setup for Direct Print Utility Target Computers Windows 95/98/Me Using the Direct Print UtilitySystem Configuration Target computers must meet all the following requirementsFlow of Setup Setup for the Direct Print UtilitySetup of the Printer When the LPD Port is DisabledSetup of the Printer Other Settings Installing the Direct Print Utility OverviewSetting the TCP/IP Protocol Installation Procedure Procedure to install the Direct Print Utility is as followsRestart the system for the installation to complete Setting the Port Click the Details tab Click Add PortEnter a name for identifying the printer Port NameIP Address Status Indication Status Indication Uninstalling Uninstalling This page is intentionally left blank TCP/IP Setup for TCP/IP Windows NT/Windows Setting the LPD Port to Enable Setup for the PrinterWindows NT/Windows Setup for TCP/IP 2000 Setup for the Printer Windows NT/Windows Setup for TCP/IP 2000 Select Exit Tools Other Settings For Windows NT 4.0/Windows Setup for Windows NT100 Setup for Windows Networking System Structure Introduction102 103 Setup for Windows Networking Setup ProcedureInstall the printer driver to the host computer Activating Port and Setting Protocol Setting NetBEUI in Printer104 105 Setup for Windows Networking Select SMB106 107 Setup for Windows Networking Defining IP Address Setting TCP/IP in Printer108 109 Setup for Windows Networking Refer to 7.2.2 Other Settings 110Changing Printer Workgroup Name 111 Setup for Windows NetworkingThrough Windows Networking 112 Close message.txt113 Setting format of config.txtActivation of NetBEUI protocol On/Off 114 Activation of Dhcp On/Off Wins Dhcp Resolve115 Setup for Windows Networking Example of config.txtPreparation for Auto Driver Downloading Auto Driver Downloading116 117 Setup for Windows Networking Auto Downloading of Printer Driver 118119 Setup for Windows Networking 120 Setup for NetWare 122 Using NetWareTarget Computers Target computers must meet the following requirementsPrinter supports the following types of Ethernet interface Setup for NetWare 123Interface Following frame types are supportedSetup for NetWare 124Setup for NetWare 125 Setting the Port to EnableActivate the NetWare¨ port by the following procedure 126 Select NetWareSetup for NetWare 127 Printing the Printer Settings List 128Setup for NetWare 129 Setup for the ClientWindows 95/98/Me, Windows NT 4.0 or Windows This page is intentionally left blank Using Internet Printing Protocol 132 System EnvironmentEssential system environment is as follows Using the Internet Printing Protocol 133 Define the IP address134 IPP DNSSetup of the Printer Installing the Printer Driver Using the Internet Printing Protocol 135136 Manufacturers files from, and then click OK Using the Internet Printing Protocol 137Click Have Disk Screen to select the printer driver appears138 Using Internet Services Structure of the Internet Services Screen Using Internet Services140 Host computers Using Internet Services 141Target Host Computers and Browsers Browsers142 Configuring BrowserChecking Browsers For Netscape CommunicatorPort number setting Using Internet Services 143Proxy server setting Checking Proxy Server and Port NumberActivating Internet Service Configuring Printer144 With Port Status selected, touch Change Settings Using Internet ServicesSelect Port Settings Select Internet Service Select Enable and then touch Save146 Other Internet Service Settings ItemsSelect Close twice until the screen at is displayed Activating Browser Using Internet Services 147Activating Browser Help Screen of the Internet Services is displayed148 Setting Print Mode Print Mode Operation 150Setting Print Mode 151 PCL 6 SettingsList of PCL 6 Settings Items Menu Item Description152 Setting Print Mode 153 154 ISO-6 ISO 6 AsciiSetting Print Mode 155 Spaced font is selectedTouch PCL6 Settings Setting ProcedureSelect Print Mode from the menu screen 156Setting Print Mode 157 This page is intentionally left blank Printing Reports/Lists 160 Types of Reports/ListsTypes and Paper Sizes TypesPrinting Reports/Lists 161 Printer Settings ListAbout Printer Settings List Printing result162 Printing Reports/Lists 163 Job History ReportAbout Job History Report 164 ERRPrinting Reports/Lists 165 Prints information related to printer errors Error History ReportAbout Error History Report 166Printing Reports/Lists 167 Prints the PCL settings of the printer PCL Settings ListAbout PCL Settings 168Printing Reports/Lists 169 170 PCL Fonts ListAbout PCL Fonts List Printing Reports/Lists 171 172 PostScript Fonts ListAbout PostScript Fonts List Printing Reports/Lists 173 174 Print Meter ReportAbout Print Meter Report Printing Reports/Lists 175 About PostScript Settings List PostScript Settings List176 Printing Reports/Lists 177 About Stored Print Job List Stored Print Job List178 Following items will be included in the list Mailbox SizePrinting Reports/Lists 179 180 How to Print Report/ListSelect Print Report/List Configuring By the Tools Mode Screen Displaying the Tools Mode Screen Tools Mode182 Select Exit Tools on the Tools Mode screen Exiting the Tools Mode ScreenConfiguring by the Tools Mode Screen 183Common Settings System/Meter Settings184 Configuring by the Tools Mode Screen 185 Copy Mode Settings 186Print/Scan Mode Settings Configuring by the Tools Mode Screen 187188 Input no more than 12 characters from A-Z, 0-9 and spaceConfiguring by the Tools Mode Screen 189 190 SMBConfiguring by the Tools Mode Screen 191 Connected to any other salutation protocol192 IPPConfiguring by the Tools Mode Screen 193 194 Configuring by the Tools Mode Screen 195 Select Enable Select Save 196Precautions Limitations When initialized hard disk When switching on/off powerWhen cancelling printing GeneralPrecautions and Limitations 199 When using the finisher with the puncher attachedSetting Printer On Using NetWare200 For NDS Setting ServerPrecautions and Limitations 201 For BinderyOthers Using Token Ring Interface PortDuring Printing 202During Switching Power On/Off On Using TCP/IP LPDDuring Setup Precautions and Limitations 203When the IP address or computer name is changed When LPD Spool is set to Off non-spool modeWhen LPD Spool is set to Hard Disk or Memory spool mode Take note of the following when printingPrecautions and Limitations On Using SMB205 206 When SMB Spool is set to Hard Disk or Memory spool modeWhen printer is in offline mode Deleting jobsTroubleshooting 208 When Problems OccurExit the Tools Mode screen Condition Cause TreatmentTroubleshooting 209 Raster for Graphics Mode. Or 210Stop Tray will result in paper Troubleshooting 211Jam. Or the message Put XX-sized paper is Displayed When the Print Quality is Poor 212Troubleshooting 213 Paper used is not suitable Replace with suitable paper214 Troubleshooting 215 Paper has moisture Replace with new paperUnable to print Network Error 216Troubleshooting 217 Following port . Click Spool Settings to display its218 Printer is not PrintingCause Verification Action Troubleshooting 219 220 Set NCP Packet Signature Option=X X 0, 1 orTroubleshooting 221 When Switch Off the Power AppearsUnable to Obtain Desired Print Results No Notification 222When Using Windows 95/98/Me Using TCP/IPTroubleshooting 223 224 When Using Windows NTWhen the printer is not printing Unable to obtain the desired print resultsTroubleshooting 225 Using SMBPrinter is not Found Cannot Delete Documents from the Printer Window Cannot Print226 Troubleshooting 227 Cannot Perform Auto Driver Downloading228 Appendix Specifications of the Printer Main Specifications230 Printing Area Appendix 231232 Connectors and Allocation SignalShape of the connector Pin arrangementAll connections adhere to the Ieee 1284 connector standard Meaning of the signalsAppendix 233 Creating an Overlay Using OverlaysPrinting Data Combined 234Appendix 235 Printing with an OverlayNext, print your data with the overlay 236 Printing Secured PrintSample Set Jobs Secured PrintStoring Secured Print/Sample Set Jobs Appendix 237Printing Secured Print/Sample Set Jobs 238Appendix 239 240 Following screen appears For Secured Print jobGlossary Glossary241 242 Index SymbolIndex 243244 Index245 This page is intentionally left blank Memo Warranty

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