Panasonic DA-PC700 manual When Problems Occur, 208, Condition Cause Treatment, ¥ Others

Page 222

15.1When Problems Occur

Check the conditions of the printer again before treating it as a breakdown.

If messages are displayed, carry out treatment accordingly.

If the print quality is poor, proceed to "15.2 When the Print Quality is Poor" to carry out the appropriate treatment.

• This printer uses precision parts and high voltage.

Never open or remove machine covers that are secured with screws unless specifically instructed in the Operating Instructions (For Copier). A high voltage component can cause a shock hazard.

•Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can cause smoke or fire.

Condition

Cause

Treatment

 

 

 

No power.

Are the printer breaker switch and

Turn on the printer breaker switch

 

power switch turned on?

and power switch.

 

Is the power cord securely

Turn off the power switch and

 

connected?

check that the power cord is

 

 

plugged in properly.

 

 

Then turn on the power switch.

 

 

 

 

Is the power voltage suitable?

Check that the power source is

 

 

120V, 15A; or 220-240 V, 7 A.

 

 

Check that the power capacity

 

 

matches the specified printer

 

 

highest consumption power:

 

 

1.35 kW (120 V model)

 

 

1.20 kW (220-240 V model).

 

 

 

Cannot print.

Is the machine offline or in the

Treat according to the displayed

 

setting mode of the Tools Mode

condition:

 

screen?

¥ "Offline"

 

 

Select Online from the Print

 

 

Mode screen (Menu screen

 

 

> Print Mode).

 

 

¥ Others

 

 

Exit the Tools Mode screen.

 

 

"Chapter 3 Useful

 

 

Operations";

 

 

"Chapter 13 Configuring

 

 

by the Tools Mode Screen"

 

 

 

 

Is there any message being shown

Treat according to the message

 

on the display?

displayed.

 

 

 

208

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Contents DA-PC700 TRADEMARKS/COPYRIGHTS Preface Types of Manuals Manual bundled with the main unit i.e. the copierManuals bundled with the Printer/Scanner Unit Using These Operating Instructions OrganizationIii Configuring by the Tools Mode Screen Using Internet ServicesSetting Print Mode Precautions and LimitationsBold face ConventionsIcons used in this manual All kinds of buttons e.g. Click OKSafety Notes Precaution for power and earth connectionTable of Contents Chapter Installing/ Configuring the Printer Drivers Setup for the Direct Print UtilityViii Chapter Setup for TCP/IP Windows NT/Windows Setup for Windows NetworkingSetup for NetWare Setting Print Mode Chapter Using the Internet Printing ProtocolUsing Internet Services Chapter Printing Reports/ListsConfiguring by the Tools Mode Screen Precautions and LimitationsChapter Troubleshooting Xii AppendixOverview of the Printer Main Components and Their Functions Parallel interface connectorEthernet interface connector Back ViewUsing the Touch Panel Display Overview of the PrinterGetting Ready to Print Connect the cable and make the necessary set- tingsWhen connecting to a network Special Features Printer Setting Printer Environment Network Printer Environments TCP/IP Direct Print Utility for Windows 95/98/Me TCP/IP for Windows NT 4.0/Windows AppleTalk for Macintosh NetWareInternet printing Token RingSetting IP Address for Network Environment Flow of SettingSetting method Procedure Using Touch Panel Display for SettingSetting IP address/subnet mask/gateway address Select Print/Scan Mode SettingsSelect Network Settings Select Specify AddressMachine will be rebooted Touch Exit ToolsChecking/Setting Dhcp Environment Setting Port Activating PortSelect Print/Scan Mode Settings Select Port Settings Select Port Status and then touch Change SettingsSelect LPD Select Enable Select Save Select Close twiceOther setting items Select Exit ToolsPower Saver Using the Power Saver ModeAutomatic Power Saver Mode About the Attached CD-ROMThis page is intentionally left blank Setup Connecting Interface Cables ParallelSetup EthernetEthernet interface supports the following types of cable Memory Allocation UsesSuggested Values Useful Operations Flow of Printing For WindowsBasic Way of Printing Online HelpUseful Operations Check the contents and touch Exit Checking Job StatusCancelling Printing From Printer Cancelling Jobs in ProcessCancelling Jobs in the Printer Forced Outputting Outputting Waiting JobsOutputting in Emulation Mode Switching Printer to Offline Select Print ModePrinting vs Copying Scanning This page is intentionally left blank This page is intentionally left blank This page is intentionally left blank This page is intentionally left blank Installing Configuring Printer Drivers Select Print/Scan Mode Setting Installation/Configuration MethodsSettings on the Printer About the Printer DriversInstalling/Uninstalling Printer Drivers Installing/Configuring the Printer DriversFor a Local Printer Installing/Uninstalling the Printer Drivers For Windows 95/98/Me For a Network Printer Click Add Network PortUninstalling the Printer Drivers Installing/Uninstalling the Printer Drivers Configuring the Printer Drivers Accessing the Printer Properties Dialog BoxFor Windows 95/98/Me Accessing the printer properties dialog box For Windows NT 4.0/WindowsSetting the Printer Properties Printer Paper Source OptionsPaper Output Options Auto Configuration Error ReportJob Owner Settings Restore DefaultsPaper/Output Job TypePaper Size Paper SourceOutput Destination Paper sizes available for each paper source are as followsSided Print Copies defaultImage Orientation Custom Paper SizeCollate Settings Output OptionsFinishing Apply two staples at the right edge of paper Apply one staple at the top-right corner of paperApply two staples at the left edge of paper Apply one staple at the bottom-left corner of paperPunch Position EMF Spooling for Windows NT 4.0/Windows 2000 default off First SheetGraphics Mode GraphicsHalftone TrueType Mode Image Enhancement default onAll Texts to Black default off Use Printer TrueType Fonts default onLoad Overlay Halftone Color Adjustment for Windows NT 4.0/WindowsOverlays Create OverlayQuery Page Overlay Delete OverlayDelete All Selected Overlay statusLayout Layout ModeMulti-Upavailable when Multi-Upis selected for Layout Mode No page border is drawnBooklet Creation Zoom available when Zoom is selected for Layout Mode Top Left Top Right Center default Bottom Left Bottom RightShadow None defaultPoster available when Poster is selected for Layout Mode CustomProcedure to delete a watermark is as follows Procedure to create a watermark is as followsProcedure to edit a watermark is as follows WatermarksTo print a watermark, the options available include BackgroundThis page is intentionally left blank Setup for Direct Print Utility Target Computers Windows 95/98/Me Using the Direct Print UtilitySystem Configuration Target computers must meet all the following requirementsFlow of Setup Setup for the Direct Print UtilitySetup of the Printer When the LPD Port is DisabledSetup of the Printer Other Settings Installing the Direct Print Utility OverviewSetting the TCP/IP Protocol Installation Procedure Procedure to install the Direct Print Utility is as followsRestart the system for the installation to complete Setting the Port Click the Details tab Click Add PortPort Name Enter a name for identifying the printerIP Address Status Indication Status Indication Uninstalling Uninstalling This page is intentionally left blank TCP/IP Setup for TCP/IP Windows NT/Windows Setup for the Printer Setting the LPD Port to EnableWindows NT/Windows Setup for TCP/IP 2000 Setup for the Printer Windows NT/Windows Setup for TCP/IP 2000 Select Exit Tools Other Settings Setup for Windows NT For Windows NT 4.0/Windows100 Setup for Windows Networking Introduction System Structure102 Setup Procedure 103 Setup for Windows NetworkingInstall the printer driver to the host computer Setting NetBEUI in Printer Activating Port and Setting Protocol104 105 Setup for Windows Networking Select SMB106 107 Setup for Windows Networking Setting TCP/IP in Printer Defining IP Address108 109 Setup for Windows Networking Refer to 7.2.2 Other Settings 110111 Setup for Windows Networking Changing Printer Workgroup NameThrough Windows Networking 112 Close message.txtSetting format of config.txt 113Activation of NetBEUI protocol On/Off 114 Activation of Dhcp On/Off Wins Dhcp Resolve115 Setup for Windows Networking Example of config.txtAuto Driver Downloading Preparation for Auto Driver Downloading116 117 Setup for Windows Networking Auto Downloading of Printer Driver 118119 Setup for Windows Networking 120 Setup for NetWare 122 Using NetWareTarget Computers Target computers must meet the following requirementsPrinter supports the following types of Ethernet interface Setup for NetWare 123Interface Following frame types are supportedSetup for NetWare 124Setting the Port to Enable Setup for NetWare 125Activate the NetWare¨ port by the following procedure 126 Select NetWareSetup for NetWare 127 Printing the Printer Settings List 128Setup for the Client Setup for NetWare 129Windows 95/98/Me, Windows NT 4.0 or Windows This page is intentionally left blank Using Internet Printing Protocol System Environment 132Essential system environment is as follows Using the Internet Printing Protocol 133 Define the IP address134 IPP DNSSetup of the Printer Installing the Printer Driver Using the Internet Printing Protocol 135136 Manufacturers files from, and then click OK Using the Internet Printing Protocol 137Click Have Disk Screen to select the printer driver appears138 Using Internet Services Using Internet Services Structure of the Internet Services Screen140 Host computers Using Internet Services 141Target Host Computers and Browsers Browsers142 Configuring BrowserChecking Browsers For Netscape CommunicatorPort number setting Using Internet Services 143Proxy server setting Checking Proxy Server and Port NumberConfiguring Printer Activating Internet Service144 With Port Status selected, touch Change Settings Using Internet ServicesSelect Port Settings Select Internet Service Select Enable and then touch SaveOther Internet Service Settings Items 146Select Close twice until the screen at is displayed Using Internet Services 147 Activating BrowserActivating Browser Screen of the Internet Services is displayed Help148 Setting Print Mode Print Mode Operation 150Setting Print Mode 151 PCL 6 SettingsList of PCL 6 Settings Items Menu Item Description152 Setting Print Mode 153 154 ISO-6 ISO 6 AsciiSetting Print Mode 155 Spaced font is selectedTouch PCL6 Settings Setting ProcedureSelect Print Mode from the menu screen 156Setting Print Mode 157 This page is intentionally left blank Printing Reports/Lists 160 Types of Reports/ListsTypes and Paper Sizes TypesPrinting Reports/Lists 161 Printer Settings ListAbout Printer Settings List Printing result162 Job History Report Printing Reports/Lists 163About Job History Report 164 ERRPrinting Reports/Lists 165 Prints information related to printer errors Error History ReportAbout Error History Report 166Printing Reports/Lists 167 Prints the PCL settings of the printer PCL Settings ListAbout PCL Settings 168Printing Reports/Lists 169 PCL Fonts List 170About PCL Fonts List Printing Reports/Lists 171 PostScript Fonts List 172About PostScript Fonts List Printing Reports/Lists 173 Print Meter Report 174About Print Meter Report Printing Reports/Lists 175 PostScript Settings List About PostScript Settings List176 Printing Reports/Lists 177 About Stored Print Job List Stored Print Job List178 Following items will be included in the list Mailbox SizePrinting Reports/Lists 179 How to Print Report/List 180Select Print Report/List Configuring By the Tools Mode Screen Tools Mode Displaying the Tools Mode Screen182 Select Exit Tools on the Tools Mode screen Exiting the Tools Mode ScreenConfiguring by the Tools Mode Screen 183System/Meter Settings Common Settings184 Configuring by the Tools Mode Screen 185 Copy Mode Settings 186Print/Scan Mode Settings Configuring by the Tools Mode Screen 187188 Input no more than 12 characters from A-Z, 0-9 and spaceConfiguring by the Tools Mode Screen 189 190 SMBConfiguring by the Tools Mode Screen 191 Connected to any other salutation protocol192 IPPConfiguring by the Tools Mode Screen 193 194 Configuring by the Tools Mode Screen 195 Select Enable Select Save 196Precautions Limitations When initialized hard disk When switching on/off powerWhen cancelling printing GeneralPrecautions and Limitations 199 When using the finisher with the puncher attachedOn Using NetWare Setting Printer200 For NDS Setting ServerPrecautions and Limitations 201 For BinderyOthers Using Token Ring Interface PortDuring Printing 202During Switching Power On/Off On Using TCP/IP LPDDuring Setup Precautions and Limitations 203When the IP address or computer name is changed When LPD Spool is set to Off non-spool modeWhen LPD Spool is set to Hard Disk or Memory spool mode Take note of the following when printingOn Using SMB Precautions and Limitations205 206 When SMB Spool is set to Hard Disk or Memory spool modeWhen printer is in offline mode Deleting jobsTroubleshooting 208 When Problems OccurExit the Tools Mode screen Condition Cause TreatmentTroubleshooting 209 210 Raster for Graphics Mode. OrStop Troubleshooting 211 Tray will result in paperJam. Or the message Put XX-sized paper is Displayed When the Print Quality is Poor 212Troubleshooting 213 Paper used is not suitable Replace with suitable paper214 Troubleshooting 215 Paper has moisture Replace with new paperUnable to print Network Error 216Troubleshooting 217 Following port . Click Spool Settings to display itsPrinter is not Printing 218Cause Verification Action Troubleshooting 219 220 Set NCP Packet Signature Option=X X 0, 1 orWhen Switch Off the Power Appears Troubleshooting 221Unable to Obtain Desired Print Results No Notification 222Using TCP/IP When Using Windows 95/98/MeTroubleshooting 223 224 When Using Windows NTWhen the printer is not printing Unable to obtain the desired print resultsUsing SMB Troubleshooting 225Printer is not Found Cannot Print Cannot Delete Documents from the Printer Window226 Troubleshooting 227 Cannot Perform Auto Driver Downloading228 Appendix Main Specifications Specifications of the Printer230 Printing Area Appendix 231232 Connectors and Allocation SignalShape of the connector Pin arrangementMeaning of the signals All connections adhere to the Ieee 1284 connector standardAppendix 233 Creating an Overlay Using OverlaysPrinting Data Combined 234Printing with an Overlay Appendix 235Next, print your data with the overlay 236 Printing Secured PrintSample Set Jobs Secured PrintStoring Secured Print/Sample Set Jobs Appendix 237Printing Secured Print/Sample Set Jobs 238Appendix 239 240 Following screen appears For Secured Print jobGlossary Glossary241 242 Index SymbolIndex 243244 Index245 This page is intentionally left blank Memo Warranty
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