MGE Customer Care Center - Single Phase Products
Technical Support and Product Services
Technical questions? If you encounter a problem while following the instructions in this manual, or have ? questions about the operation, repair, or servicing of your equipment, please direct calls to MGE UPS SYSTEMS, INC. Customer Care Center or visit our web site www.mgeups.com for complete service information.
To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial number of the unit and include them in any discussions or correspondence.
Part Number: | _____________________________________________________________________ | |
Assembly Number: | _____________________________________________________________________ | |
Serial number: | _____________________________________________________________________ | |
Who To Contact |
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Technical Support: | ||
Customer Care Center: | ||
Customer FAQ |
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or International calls: | ||
Commitment: MGE UPS SYSTEMS, INC. is committed to providing easy to access factory trained experts that will provide responses to any questions that you might have.
Scheduling Field Service Engineer Support
Scheduling of the MGE Field Service Engineers typically should be done 7 to 10 days before they are required
Return Policy for Repair of Single Phase Products (RGA)
Should you require factory service for your equipment, contact MGE Customer Care Center and obtain a Return Goods Authorization (RGA) prior to shipping your unit. Never ship equipment to MGE without first obtaining an RGA number.
Date: | ______________________________________________________ |
RGA Number: | ______________________________________________________ |
Contact Name: | ______________________________________________________ |
Rev A00 5/2005