APC VT manual Troubleshooting, Status and Alarm Messages, Display messages

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Troubleshooting

Status and Alarm Messages

This section lists the status and alarm messages that the UPS might display. The messages are listed in alphabetical order, and a suggested corrective action is listed with each alarm message to help you troubleshoot problems.

Display messages

Display Message

Meaning

Corrective Action

 

 

 

Automatic Self Test

The UPS has started pre-programmed

No corrective action is necessary.

Started.

battery test.

 

 

 

 

ABus Communication

Communication fault detected on the

Check ABus wiring. If this does not

Fault.

ABus.

help contact APC.

 

 

 

ABus Termination Fault.

ABus termination is missing.

Check if termination is present. If this

 

 

does not help contact APC.

 

 

 

Batt Temperature

The temperature of one or more bat-

Contact APC Customer Support

Exceeded Upper Limit.

tery units has exceeded the system

(see back cover).

 

specifications.

 

 

 

 

Battery over-voltage

The battery voltage is too high and

Contact APC Customer Support

warning.

the charger has been deactivated.

(see back cover).

 

 

 

Bypass Not Available

The frequency or voltage is out of

Correct the input voltage to provide

Input Freq/Volt Out Of

acceptable range for bypass. This

an acceptable voltage or frequency.

Range.

message occurs when the UPS is

 

 

online, and indicates that the bypass

 

 

mode may not be available if

 

 

required.

 

 

 

 

Discharged Battery.

The UPS is in battery operation and

No corrective action is necessary.

 

the battery charge is low.

Shut down the system and the load

 

Note: Runtime is limited in duration.

equipment or restore incoming

 

 

voltage.

 

 

 

Emergency PSU Fault.

The redundant Emergency Power

Contact APC Customer Support

 

Supply Unit (PSU) is not working.

(see back cover).

 

The UPS will continue to work nor-

 

 

mally, but the PSU should be

 

 

replaced.

 

 

 

 

EPO Activated.

The Emergency Power Off switch has

Deactivate the Emergency Power Off

 

been activated.

switch.

 

 

 

Fan fault.

A fan has failed.

Contact APC Customer Support (see

 

 

back cover).

 

 

 

Int. Mech. Bypass

The internal mechanical switchgear is

No corrective action necessary. The

Switch Closed.

closed.

UPS is in internal mechanical bypass

 

 

operation.

 

 

 

990-2282A-001

Smart-UPS® VT 10-40 kVA 400V, 208V, 200V – Operation

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Contents Operation Page Companion manuals About this ManualHow to find updates to this manual Contents Maintenance Safety Display interface OverviewUser Interface Interface areaMain Menu Screen Menu tree Previous screens Operation Modes OperationHow to turn into bypass Operation ProceduresSingle System turning into external bypass Parallel System turning into external bypass Control-UPS out of bypass-Yes, UPS out of bypass How to turn into normal operationEach display via Control-Turn Load on How to turn load OFF/ON via the display interface Use the UP/DOWN keys to go through the parameters How to view the Status screensHow to view Logging and Statistics Diags. View troubleshooting information How to use the Diags screenTurn Load Off How to perform a total power offLoad off-Yes, turn Load off Total power off isolating one UPS in a parallel system How to perform a restart Restart single system with MBP Load on- Yes, turn Load on Configuration SettingsHow to change the Clock and the Alarms in the Setting menu  To go to Time Configuration Settings How to return parts to APC MaintenanceParts Replacement How to determine if you need a replacement partReplaceable parts only trained personnel How to store the battery modulesUser interface front How to replace and install a battery module How to replace a Network Management Card24 kg / 4 x 53 lbs   Xrups UPS / XR Troubleshooting Status and Alarm MessagesDisplay messages Troubleshooting Status and Alarm Messages See the section How to replace Display Message Meaning Corrective Action Page APC Worldwide Customer Support 990-2282A-00101/2007