Samsung CLX-318X manual Understanding display messages, Checking display messages

Page 120

7.Carefully take the jammed paper out of the machine.

8.Lower down the scan unit gently and slowly until it completely closed. Make sure that it is securely latched.

Be careful no to pinch your fingers!

9.Pull down the fuser lever.

10.Close the rear door. Printing automatically resumes.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Checking display messages

•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

•When you call for service, provide the service representative with the contents of display message.

•Some messages may not appear on the display depending on the options or models.

•[error number] indicates the error number.

•[tray type] indicates the tray number.

•[media type] indicates the media type.

•[media size] indicates the media size.

•[color] indicates the color of toner or imaging unit.

Message

Meaning

Suggested solutions

 

 

 

[COMM. Error]

The machine has a

Ask the sender to try

 

communication

again.

 

problem.

 

 

 

 

[Incompatible]

The machine has

The received fax data

 

received a fax from

will be deleted.

 

which is registered as

Reconfirm junk fax setup

 

a junk fax.

(See "Changing the fax

 

 

setup options" on

 

 

page 1).

 

 

 

[Line Busy]

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

 

 

 

[Line Error]

Your machine cannot

Try again. If the problem

 

connect with the

persists, wait an hour or

 

receiving fax machine

so for the line to clear

 

or has lost contact

and try again. Or, Turn

 

because of a problem

the ECM mode on (See

 

with the phone line.

"Fax setup

 

 

(CLX-3185FN/CLX-3185

 

 

FW only)" on page 1).

 

 

 

BOOTP problem

The IP address

Change the IP address

Auto IP Run

assignment is failed.

assignment method to

 

This happens when

DHCP or Static. If you do

 

Auto IP for BOOTP is

not change this option,

 

set in SyncThru Web

the BOOTP server

 

Service.

continually asks to

 

 

assign the IP address.

 

 

 

BOOTP problem

The IP address

Change the IP address

Reconfigure DHCP

assignment is failed.

assignment method to

 

This happens when

DHCP or Static. If you do

 

Auto IP for BOOTP is

not change this option,

 

not set in SyncThru

the BOOTP server

 

Web Service.

continually asks to

 

 

assign the IP address.

 

 

 

Troubleshooting_ 5

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Contents Multi-Functional Printer Contents Completing the Installation Troubleshooting Using the save modesSetting the default paper Setting job timeout Setting the humidity modeUsing Samsung Scan and Fax Manager Preparing to fax Using a fax in your computerAdjusting the document settings Setting up Address BookUsing the Smart Panel program Using the Linux Unified Driver ConfiguratorMaintenance parts Solving other problemsCopyright CopyrightSafety information Important safety symbolsSafety information Operating environmentOperating method Installation / Moving Maintenance / CheckingSupply usage Laser Safety Statement Ozone SafetyRegulatory information Regulatory informationMercury Safety Power SaverRecycling Correct disposal of batteries in this product Taiwan only Radio Frequency EmissionsFCC Information to the User Canadian Radio Interference RegulationsFCC Statement for Wireless LAN use Russia only Germany only Turkey onlyFederal Communications Commission FCC Fax Branding Ringer Equivalence NumberYou should also know that Replacing the Fitted Plug for UK Only Declaration of Conformity European CountriesImportant warning Approvals and CertificationsEuropean States qualified under wireless approvals EC CertificationWireless Guidance Regulatory Compliance StatementsOpenSSL License Original SSLeay License China only Regulatory information About this user’s guide ConventionAbout this user’s guide Convention Description ExampleFinding more information Material name DescriptionSamsung website DownloadableFeatures of your new product Special FeaturesFeatures of your new product Features by Models Introduction Machine overview CLX-3185/CLX-3185N/CLX-3185WKFront view IntroductionRear view Control panel overview CLX-3185/CLX-3185N/CLX-3185WK Machine overview CLX-3185FN/CLX-3185FW Rear view Control panel overview CLX-3185FN/CLX-3185FW Scan/Email Direct USB CLX-3185FNWPS CLX-3185FW Understanding the Status LED Introducing the useful buttonsAcknowledging the status of the toner cartridge WPS button CLX-3185WK/CLX-3185FW onlySetting up the hardware Getting startedSupplied software Getting startedSystem requirements Microsoft WindowsMacintosh Installing USB connected machine’s driver LinuxWindows RequirementsInstalling the Unified Linux Driver Installing the SmartPanel Installing the Printer Settings UtilitySetting up a host computer Sharing your machine locallySetting up a client computer Select All programs Accessories Windows ExplorerDevices and Printers Check the Share this printerUsing a wired network Network environmentIntroducing useful network programs Printing a network configuration report Setting IP addressIPv4 setting using control panel Windows IPv4 setting using SetIP Program WindowsInstalling wired network-connected machine’s driver Network parameter settingRestoring factory default settings Search again Direct InputHelp Snmp Community NameInstall Linux Driver and add network Printer Open the Applications folder Utilities Print Setup UtilityHSelect Uninstall and click Uninstall Click Add on the Printer ListIPv6 Configuration Setting IPv6 addressesUsing SyncThru Web Service Activating IPv6Wireless network setup clx-3185fw/clx-3185wk only Using a wireless networkInstalling a wireless network with cables Changing WPS modeSetting a wireless network in PBC mode Items to prepareSetting a wireless network with USB cable Setting a wireless network in PIN modeWireless Network Setting Complete window appears Case of WPAFor the Dhcp method For the Static methodInstalling the machine on an Ad-Hoc wireless network Windows Creating the Ad-Hoc network in WindowsCreating the infrastructure network in Macintosh Creating the Ad-Hoc network in Macintosh Click Continue on the Read Me windowSetting a wireless network with network cable IP setting using SetIP Program WindowsPreparing items Configuring the machine’s wireless network IP setting using SetIP Program MacintoshUsing SyncThru Web Service Resetting factory default values Completing the InstallationTroubleshooting Solving other problems Basic setup Altitude adjustmentSetting the date and time CLX-3185FN/CLX-3185FW only Changing the clock mode CLX-3185FN/CLX-3185FW onlyChanging the default mode CLX-3185FN/CLX-3185FW only Setting soundsUsing the save modes Setting the default paperSetting job timeout Setting the humidity modeMedia and tray Loading originalsOn the scanner glass Document feeder CLX-3185FN/CLX-3185FW onlyMedia sizes supported in each mode Mode Size SourceSelecting print media Changing the tray size for print mediaMedia and tray Tips on using the manual feeding method Loading paper in the trayPrinting on special media TrayEnvelopes TransparenciesLabels Acceptable UnacceptableSetting the paper size and type Using the output supportMedia and tray Printer driver features PrintingIntroducing useful software program Basic printingCanceling a print job Using a favorite settingOpening printing preferences Click Properties or PreferencesUsing help Using special print featuresUsing watermarks Change percentage of your documentFitting your document to a selected paper size Using overlay Advanced OptionsChanging the default print settings Setting your machine as a default machinePrinting to a file PRN Macintosh printingLinux printing Printing from applicationsConfiguring Printer Properties Open the Unified Driver ConfiguratorPrinting files Printer Properties window opensChanging the settings for each copy CopyingBasic copying Changing the default copy settings Using special copy featuresID card copying Up or 4-up copying N-upDeciding the form of copy output Poster copyingClone copying Erasing background imagesCopying Scanning Basic scanning methodScanning originals and sending to your computer Scan to PC For USB connected machineSetting up an e-mail account ID admin Password sec00000Scanning to Email Changing the settings for each scan job Changing the default scan settingsSetting up Address Book CLX-3185FN/CLX-3185FW only Registering speed email numbersUsing Samsung Scan and Fax Manager Using Address Book entriesSearching Address Book for an entry Printing Address BookSet Scan Button tab Change Port tabScanning with TWAIN-enabled software Scanning using the WIA driverWindows XP Windows VistaMacintosh scanning Linux ScanningScanning with USB Scanning with networkAdding Job Type Settings Using the Image ManagerTo save a new Job Type setting To save a Job Type setting for the next scan jobTools Name Function Using a fax in your computer Faxing clx-3185fn/clx-3185fw onlyPreparing to fax Sending a fax in your machine Delaying a fax transmission Adding documents to a reserved delay fax jobCanceling a reserved delay fax job Sending a fax to multiple destinationsReceiving a fax in your machine Adjusting the document settings Receiving in secure receiving modeActivating secure receiving mode ResolutionSetting up Address Book Forwarding a fax to another destinationGroup dial numbers Printing sent fax report automatically Deleting a Address Book for entryPrinting Address Book About USB memory Plugging in a USB memory deviceScanning to a USB memory device Printing from a USB memory device Backing up dataManaging USB memory Deleting an image fileFormatting a USB memory device Viewing the USB memory statusMachine status and advanced feature Fax setup CLX-3185FN/CLX-3185FW onlyChanging the fax setup options SendingCopy setup Change DefaultChanging the copy setup options Auto ReportPrinting a report Clearing memoryNetwork CLX-3185N/CLX-3185WK/CLX-3185FN/CLX-3185 FW only Menu overviewItems Option Machine status and advanced feature DHCPv6 Config WirelessdWPS Setting Wlan SettingTo access SyncThru Web Service SyncThru Web Service overviewManagement tools Introducing useful management toolsUsing the Smart Panel program Mail notification setupSetting the system administrator information Maintenance tabUsing the Linux Unified Driver Configurator Changing the Smart Panel Program SettingsOpening the Unified Driver Configurator SmarThruPrinters configuration window Printers Configuration Scanners PortsSwitches to Printers configuration Printers tabScanners configuration Ports configurationSwitches to Scanners configuration Switches to Ports configurationMaintenance Adjusting the color contrastCleaning the machine Finding the serial numberMaintenance Cleaning the scan unit Scanner lid Scanner glass ADF sheet White sheetMaintenance parts Storing the toner cartridgeTips for moving & storing your machine Troubleshooting TroubleshootingRedistributing toner Tips for avoiding paper jamsClearing original document jams CLX-3185FN/CLX-3185FW only Clearing paper jamsMessage Location of Jam Go to Fuser unit area Paper exit area Message Meaning Suggested solutions Understanding display messagesChecking display messages Dhcp problem ReconfigureCall for service Install TonerPrepare toner ReplaceFuser soon Replace TonerSolving other problems Power problemsPaper feeding problems Condition Suggested solutionsPrinting problems Condition Possible cause Suggested solutionsPrinting quality problems Toner specks DropoutsPrinting Preferences, click Paper tab, White SpotsCondition Copying problems Scanning problemsCondition Suggested solution Fax problems Samsung Scan and Fax Manager ProblemCommon Windows problems Common Linux problems Common Macintosh problems Supplies and accessories How to purchaseAvailable maintenance parts Supplies and accessoriesChecking replaceable’s lifespan Replacing the toner cartridgeReplacing the imaging unit Replacing the waste toner container Supplies and accessories Specifications Hardware specificationsEnvironmental specifications SpecificationsElectrical specifications Power ratingaPower consumption Print media specifications Type Size Dimensions Weighta CapacitybContact samsung worldwide Contact Samsung worldwideCountry/Regio Customer Care Center Web Site Philippines Glossary Dot Matrix Printer DuplexDuty Cycle EmulationITU-T No chart IeeeIntranet IP addressResolution ModemNetWare OriginalsSubnet Mask Toner CartridgeUNC Path WatermarkIndex Features Job timeout setting Language 1 LCD displayMaintenance parts 1 manual tray Network setup 4 number keypad 6 N-up copy 2 N-up printingPoster Power button 3, 6 power off Power saverPrint resolution set Print resolution, setSyncThru Web Service Using help WatermarkWi-Fi Protected Setup WPS Windows Toner cartridge
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