Samsung CLX-318X manual Condition

Page 128

Condition

Toner particles are around bold characters or pictures

Misformed characters

Page skew

Aa B b C A a B b C A a B b C A a B b C A a B C cb

Curl or wave

Wrinkles or creases

Suggested Solutions

The toner might not adhere properly to this type of paper.

•Change the printer option and try again.

Go to the Printing Preferences, click the Paper tab, and set the paper type to Recycled.

•If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper (See "Selecting print media" on page 2).

•If characters are improperly formed and producing a wavy effect, the scanner unit may need service, For service, contact a service representative.

•Ensure that the paper is loaded properly.

•Check the paper type and quality (See "Selecting print media" on page 2).

•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

•Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and humidity can cause paper curl (See "Selecting print media" on page 2).

•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

•Ensure that the paper is loaded properly.

•Check the paper type and quality (See "Selecting print media" on page 2).

•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Condition

Suggested Solutions

 

 

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine (See "Cleaning the inside" on page 1).

Solid Color or

•

The toner cartridge may not be installed

Black pages

 

properly. Remove the cartridge and reinsert it.

 

 

 

 

• The toner cartridge may be defective and need

 

 

A

 

 

 

 

 

replacing. Remove the toner cartridge and

 

 

 

 

install a new one (See "Replacing the toner

 

 

 

 

cartridge" on page 2).

 

 

 

•

The machine may require repair. Contact a

 

 

 

 

service representative.

 

 

 

 

 

 

Loose toner

•

Clean the inside of the machine (See "Cleaning

 

 

 

 

 

the inside" on page 1).

 

 

 

 

 

 

 

 

 

• Check the paper type and quality (See

 

 

 

 

 

"Selecting print media" on page 2).

•Remove the toner cartridge and install a new

 

 

 

 

one (See "Replacing the toner cartridge" on

 

 

 

 

page 2).

 

 

 

 

• If the problem persists, the machine may

 

 

 

 

require repair. Contact a service

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

 

characters that should be solid black.

 

 

A

 

• If you are using transparencies, try another

 

 

 

type of transparency. Because of the

 

 

 

composition of transparencies, some

 

 

 

character voids are normal.

 

 

 

• You may be printing on the wrong surface of

 

 

 

the paper. Remove the paper and turn it over.

 

 

 

• The paper may not meet paper specifications

 

 

 

 

(See "Selecting print media" on page 2).

 

 

 

 

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears

 

 

 

 

appear:

 

 

A a B b C

 

• The toner cartridge may be installed

 

 

A a B b C

 

improperly. Remove the cartridge and reinsert

 

 

 

it.

 

 

A a B b C

 

• The toner cartridge may be defective. Remove

 

 

 

 

the toner cartridge and install a new one (See

 

 

A a B b C

 

 

 

 

"Replacing the toner cartridge" on page 2).

 

 

A a B b C

 

 

 

 

• If the problem persists, the machine may

 

 

 

 

require repair. Contact a service

 

 

 

 

 

 

 

 

representative.

Troubleshooting_ 13

Image 128
Contents Multi-Functional Printer Contents Completing the Installation Troubleshooting Using the save modesSetting the default paper Setting job timeout Setting the humidity modeUsing Samsung Scan and Fax Manager Preparing to fax Using a fax in your computerAdjusting the document settings Setting up Address BookUsing the Smart Panel program Using the Linux Unified Driver ConfiguratorMaintenance parts Solving other problemsCopyright CopyrightSafety information Important safety symbolsSafety information Operating environmentOperating method Installation / Moving Maintenance / CheckingSupply usage Laser Safety Statement Ozone SafetyRegulatory information Regulatory informationRecycling Mercury SafetyPower Saver Correct disposal of batteries in this product Taiwan only Radio Frequency EmissionsFCC Information to the User Canadian Radio Interference RegulationsFederal Communications Commission FCC FCC Statement for Wireless LAN useRussia only Germany only Turkey only You should also know that Fax BrandingRinger Equivalence Number Replacing the Fitted Plug for UK Only Declaration of Conformity European CountriesImportant warning Approvals and CertificationsEuropean States qualified under wireless approvals EC CertificationOpenSSL License Wireless GuidanceRegulatory Compliance Statements Original SSLeay License China only Regulatory information About this user’s guide ConventionAbout this user’s guide Convention Description ExampleFinding more information Material name DescriptionSamsung website DownloadableFeatures of your new product Features of your new productSpecial Features Features by Models Introduction Machine overview CLX-3185/CLX-3185N/CLX-3185WKFront view IntroductionRear view Control panel overview CLX-3185/CLX-3185N/CLX-3185WK Machine overview CLX-3185FN/CLX-3185FW Rear view Control panel overview CLX-3185FN/CLX-3185FW WPS CLX-3185FW Scan/EmailDirect USB CLX-3185FN Understanding the Status LED Introducing the useful buttonsAcknowledging the status of the toner cartridge WPS button CLX-3185WK/CLX-3185FW onlySetting up the hardware Getting startedSupplied software Getting startedMacintosh System requirementsMicrosoft Windows Installing USB connected machine’s driver LinuxWindows RequirementsInstalling the Unified Linux Driver Installing the SmartPanel Installing the Printer Settings UtilitySetting up a host computer Sharing your machine locallySetting up a client computer Select All programs Accessories Windows ExplorerDevices and Printers Check the Share this printerIntroducing useful network programs Using a wired networkNetwork environment Printing a network configuration report Setting IP addressIPv4 setting using control panel Windows IPv4 setting using SetIP Program WindowsRestoring factory default settings Installing wired network-connected machine’s driverNetwork parameter setting Search again Direct InputHelp Snmp Community NameInstall Linux Driver and add network Printer Open the Applications folder Utilities Print Setup UtilityHSelect Uninstall and click Uninstall Click Add on the Printer ListIPv6 Configuration Setting IPv6 addressesUsing SyncThru Web Service Activating IPv6Wireless network setup clx-3185fw/clx-3185wk only Using a wireless networkInstalling a wireless network with cables Changing WPS modeSetting a wireless network in PBC mode Items to prepareSetting a wireless network with USB cable Setting a wireless network in PIN modeWireless Network Setting Complete window appears Case of WPAFor the Dhcp method For the Static methodInstalling the machine on an Ad-Hoc wireless network Windows Creating the Ad-Hoc network in WindowsCreating the infrastructure network in Macintosh Creating the Ad-Hoc network in Macintosh Click Continue on the Read Me windowPreparing items Setting a wireless network with network cableIP setting using SetIP Program Windows Using SyncThru Web Service Configuring the machine’s wireless networkIP setting using SetIP Program Macintosh Troubleshooting Resetting factory default valuesCompleting the Installation Solving other problems Basic setup Altitude adjustmentSetting the date and time CLX-3185FN/CLX-3185FW only Changing the clock mode CLX-3185FN/CLX-3185FW onlyChanging the default mode CLX-3185FN/CLX-3185FW only Setting soundsUsing the save modes Setting the default paperSetting job timeout Setting the humidity modeMedia and tray Loading originalsOn the scanner glass Document feeder CLX-3185FN/CLX-3185FW onlyMedia sizes supported in each mode Mode Size SourceSelecting print media Changing the tray size for print mediaMedia and tray Tips on using the manual feeding method Loading paper in the trayPrinting on special media TrayEnvelopes TransparenciesLabels Acceptable UnacceptableSetting the paper size and type Using the output supportMedia and tray Printer driver features PrintingIntroducing useful software program Basic printingCanceling a print job Using a favorite settingOpening printing preferences Click Properties or PreferencesUsing help Using special print featuresFitting your document to a selected paper size Using watermarksChange percentage of your document Using overlay Advanced OptionsChanging the default print settings Setting your machine as a default machinePrinting to a file PRN Macintosh printingLinux printing Printing from applicationsConfiguring Printer Properties Open the Unified Driver ConfiguratorPrinting files Printer Properties window opensBasic copying Changing the settings for each copyCopying Changing the default copy settings Using special copy featuresID card copying Up or 4-up copying N-upDeciding the form of copy output Poster copyingClone copying Erasing background imagesCopying Scanning Basic scanning methodScanning originals and sending to your computer Scan to PC For USB connected machineScanning to Email Setting up an e-mail accountID admin Password sec00000 Changing the settings for each scan job Changing the default scan settingsSetting up Address Book CLX-3185FN/CLX-3185FW only Registering speed email numbersUsing Samsung Scan and Fax Manager Using Address Book entriesSearching Address Book for an entry Printing Address BookSet Scan Button tab Change Port tabScanning with TWAIN-enabled software Scanning using the WIA driverWindows XP Windows VistaMacintosh scanning Linux ScanningScanning with USB Scanning with networkAdding Job Type Settings Using the Image ManagerTo save a new Job Type setting To save a Job Type setting for the next scan jobTools Name Function Preparing to fax Using a fax in your computerFaxing clx-3185fn/clx-3185fw only Sending a fax in your machine Delaying a fax transmission Adding documents to a reserved delay fax jobCanceling a reserved delay fax job Sending a fax to multiple destinationsReceiving a fax in your machine Adjusting the document settings Receiving in secure receiving modeActivating secure receiving mode ResolutionSetting up Address Book Forwarding a fax to another destinationGroup dial numbers Printing Address Book Printing sent fax report automaticallyDeleting a Address Book for entry Scanning to a USB memory device About USB memoryPlugging in a USB memory device Printing from a USB memory device Backing up dataManaging USB memory Deleting an image fileFormatting a USB memory device Viewing the USB memory statusMachine status and advanced feature Fax setup CLX-3185FN/CLX-3185FW onlyChanging the fax setup options SendingCopy setup Change DefaultChanging the copy setup options Auto ReportPrinting a report Clearing memoryItems Option Network CLX-3185N/CLX-3185WK/CLX-3185FN/CLX-3185 FW onlyMenu overview Machine status and advanced feature DHCPv6 Config WirelessdWPS Setting Wlan SettingTo access SyncThru Web Service SyncThru Web Service overviewManagement tools Introducing useful management toolsUsing the Smart Panel program Mail notification setupSetting the system administrator information Maintenance tabUsing the Linux Unified Driver Configurator Changing the Smart Panel Program SettingsOpening the Unified Driver Configurator SmarThruPrinters configuration window Printers Configuration Scanners PortsSwitches to Printers configuration Printers tabScanners configuration Ports configurationSwitches to Scanners configuration Switches to Ports configurationMaintenance Adjusting the color contrastCleaning the machine Finding the serial numberMaintenance Cleaning the scan unit Scanner lid Scanner glass ADF sheet White sheetTips for moving & storing your machine Maintenance partsStoring the toner cartridge Troubleshooting TroubleshootingRedistributing toner Tips for avoiding paper jamsMessage Location of Jam Go to Clearing original document jams CLX-3185FN/CLX-3185FW onlyClearing paper jams Fuser unit area Paper exit area Checking display messages Message Meaning Suggested solutionsUnderstanding display messages Dhcp problem ReconfigureCall for service Install TonerPrepare toner ReplaceFuser soon Replace TonerSolving other problems Power problemsPaper feeding problems Condition Suggested solutionsPrinting problems Condition Possible cause Suggested solutionsPrinting quality problems Toner specks DropoutsPrinting Preferences, click Paper tab, White SpotsCondition Condition Suggested solution Copying problemsScanning problems Common Windows problems Fax problemsSamsung Scan and Fax Manager Problem Common Linux problems Common Macintosh problems Supplies and accessories How to purchaseAvailable maintenance parts Supplies and accessoriesChecking replaceable’s lifespan Replacing the toner cartridgeReplacing the imaging unit Replacing the waste toner container Supplies and accessories Specifications Hardware specificationsEnvironmental specifications SpecificationsPower consumption Electrical specificationsPower ratinga Print media specifications Type Size Dimensions Weighta CapacitybCountry/Regio Customer Care Center Web Site Contact samsung worldwideContact Samsung worldwide Philippines Glossary Dot Matrix Printer DuplexDuty Cycle EmulationITU-T No chart IeeeIntranet IP addressResolution ModemNetWare OriginalsSubnet Mask Toner CartridgeUNC Path WatermarkIndex Features Job timeout setting Language 1 LCD displayMaintenance parts 1 manual tray Network setup 4 number keypad 6 N-up copy 2 N-up printingPoster Power button 3, 6 power off Power saverPrint resolution set Print resolution, setSyncThru Web Service Using help WatermarkWi-Fi Protected Setup WPS Windows Toner cartridge