Samsung CLX-318X manual Common Linux problems

Page 131

Condition

Suggested solutions

 

 

“Fail To Print”, “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the machine finishes

occurred” messages

printing. If the message appears in standby

appear.

mode or after printing has been completed,

 

check the connection and/or whether an error

 

has occurred.

 

 

Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

Common Linux problems

condition

Suggested solutions

 

 

The machine does

• Check if the printer driver is installed in your

not print.

system. Open Unified Driver Configurator and

 

switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available machines. Make sure that your

 

machine is displayed on the list. If not, open

 

Add new printer wizard to set up your

 

device.

 

• Check if the machine is started. Open

 

Printers configuration and select your

 

machine on the printers list. Look at the

 

description in the Selected printer pane. If its

 

status contains Stopped string, press the

 

Start button. After that normal operation of

 

the machine should be restored. The

 

“stopped” status might be activated when

 

some problems in printing occurred. For

 

instance, this could be an attempt to print a

 

document when the port is claimed by a

 

scanning application.

 

• Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

user applications to the same port is possible.

 

To avoid possible conflicts, only one of them

 

at a time is allowed to gain control over the

 

device. The other user will encounter “device

 

busy” response. You should open ports

 

configuration and select the port assigned to

 

your machine. In the Selected port pane you

 

can see if the port is occupied by some other

 

application. If this is the case, you should

 

either wait for completion of the current job or

 

press the Release port button, if you are sure

 

that the present application is not functioning

 

properly.

 

• Check if your application has special print

 

option such as “-oraw”. If “-oraw” is specified

 

in the command line parameter, then remove

 

it to print properly. For Gimp front-end, select

 

“print” -> “Setup printer” and edit command

 

line parameter in the command item.

 

• The CUPS (Common Unix Printing System)

 

version distributed with SuSE Linux 9.2

 

(cups-1.1.21) has a problem with ipp (Internet

 

Printing Protocol) printing.Use the socket

 

printing instead of ipp or install a later version

 

of CUPS (cups-1.1.22 or higher).

 

 

The machine does

It is a known problem that occurs when a color

not print whole

machine is used on version 8.51 or earlier of

pages, and output is

Ghostscript, 64-bit Linux OS, and has been

printed on half the

reported to bugs.ghostscript.com as Ghostscript

page.

Bug 688252.The problem is solved in AFPL

 

Ghostscript v. 8.52 or above. Download the

 

latest version of AFPL Ghostscript from

 

http://sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

 

 

Troubleshooting_ 16

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Contents Multi-Functional Printer Contents Setting job timeout Setting the humidity mode Completing the Installation TroubleshootingUsing the save modes Setting the default paperSetting up Address Book Using Samsung Scan and Fax ManagerPreparing to fax Using a fax in your computer Adjusting the document settingsSolving other problems Using the Smart Panel programUsing the Linux Unified Driver Configurator Maintenance partsCopyright CopyrightOperating environment Safety informationImportant safety symbols Safety informationOperating method Maintenance / Checking Installation / MovingSupply usage Regulatory information Laser Safety StatementOzone Safety Regulatory informationRecycling Mercury SafetyPower Saver Canadian Radio Interference Regulations Correct disposal of batteries in this productTaiwan only Radio Frequency Emissions FCC Information to the UserFederal Communications Commission FCC FCC Statement for Wireless LAN useRussia only Germany only Turkey only You should also know that Fax BrandingRinger Equivalence Number Approvals and Certifications Replacing the Fitted Plug for UK OnlyDeclaration of Conformity European Countries Important warningEC Certification European States qualified under wireless approvalsOpenSSL License Wireless GuidanceRegulatory Compliance Statements Original SSLeay License China only Regulatory information Convention Description Example About this user’s guideConvention About this user’s guideDownloadable Finding more informationMaterial name Description Samsung websiteFeatures of your new product Features of your new productSpecial Features Features by Models Introduction IntroductionMachine overview CLX-3185/CLX-3185N/CLX-3185WK Front viewRear view Control panel overview CLX-3185/CLX-3185N/CLX-3185WK Machine overview CLX-3185FN/CLX-3185FW Rear view Control panel overview CLX-3185FN/CLX-3185FW WPS CLX-3185FW Scan/EmailDirect USB CLX-3185FN Introducing the useful buttons Understanding the Status LEDWPS button CLX-3185WK/CLX-3185FW only Acknowledging the status of the toner cartridgeGetting started Setting up the hardwareGetting started Supplied softwareMacintosh System requirementsMicrosoft Windows Requirements Installing USB connected machine’s driverLinux WindowsInstalling the Unified Linux Driver Sharing your machine locally Installing the SmartPanelInstalling the Printer Settings Utility Setting up a host computerCheck the Share this printer Setting up a client computerSelect All programs Accessories Windows Explorer Devices and PrintersIntroducing useful network programs Using a wired networkNetwork environment IPv4 setting using SetIP Program Windows Printing a network configuration reportSetting IP address IPv4 setting using control panel WindowsRestoring factory default settings Installing wired network-connected machine’s driverNetwork parameter setting Snmp Community Name Search againDirect Input HelpClick Add on the Printer List Install Linux Driver and add network PrinterOpen the Applications folder Utilities Print Setup Utility HSelect Uninstall and click UninstallActivating IPv6 IPv6 ConfigurationSetting IPv6 addresses Using SyncThru Web ServiceUsing a wireless network Wireless network setup clx-3185fw/clx-3185wk onlyItems to prepare Installing a wireless network with cablesChanging WPS mode Setting a wireless network in PBC modeSetting a wireless network in PIN mode Setting a wireless network with USB cableFor the Static method Wireless Network Setting Complete window appearsCase of WPA For the Dhcp methodCreating the Ad-Hoc network in Windows Installing the machine on an Ad-Hoc wireless network WindowsCreating the infrastructure network in Macintosh Click Continue on the Read Me window Creating the Ad-Hoc network in MacintoshPreparing items Setting a wireless network with network cableIP setting using SetIP Program Windows Using SyncThru Web Service Configuring the machine’s wireless networkIP setting using SetIP Program Macintosh Troubleshooting Resetting factory default valuesCompleting the Installation Solving other problems Changing the clock mode CLX-3185FN/CLX-3185FW only Basic setupAltitude adjustment Setting the date and time CLX-3185FN/CLX-3185FW onlySetting sounds Changing the default mode CLX-3185FN/CLX-3185FW onlySetting the default paper Using the save modesSetting the humidity mode Setting job timeoutDocument feeder CLX-3185FN/CLX-3185FW only Media and trayLoading originals On the scanner glassChanging the tray size for print media Media sizes supported in each modeMode Size Source Selecting print mediaMedia and tray Tray Tips on using the manual feeding methodLoading paper in the tray Printing on special mediaAcceptable Unacceptable EnvelopesTransparencies LabelsUsing the output support Setting the paper size and typeMedia and tray Basic printing Printer driver featuresPrinting Introducing useful software programClick Properties or Preferences Canceling a print jobUsing a favorite setting Opening printing preferencesUsing special print features Using helpFitting your document to a selected paper size Using watermarksChange percentage of your document Advanced Options Using overlayMacintosh printing Changing the default print settingsSetting your machine as a default machine Printing to a file PRNPrinting from applications Linux printingPrinter Properties window opens Configuring Printer PropertiesOpen the Unified Driver Configurator Printing filesBasic copying Changing the settings for each copyCopying Up or 4-up copying N-up Changing the default copy settingsUsing special copy features ID card copyingErasing background images Deciding the form of copy outputPoster copying Clone copyingCopying For USB connected machine ScanningBasic scanning method Scanning originals and sending to your computer Scan to PCScanning to Email Setting up an e-mail accountID admin Password sec00000 Registering speed email numbers Changing the settings for each scan jobChanging the default scan settings Setting up Address Book CLX-3185FN/CLX-3185FW onlyPrinting Address Book Using Samsung Scan and Fax ManagerUsing Address Book entries Searching Address Book for an entryChange Port tab Set Scan Button tabWindows Vista Scanning with TWAIN-enabled softwareScanning using the WIA driver Windows XPScanning with network Macintosh scanningLinux Scanning Scanning with USBTo save a Job Type setting for the next scan job Adding Job Type SettingsUsing the Image Manager To save a new Job Type settingTools Name Function Preparing to fax Using a fax in your computerFaxing clx-3185fn/clx-3185fw only Sending a fax in your machine Sending a fax to multiple destinations Delaying a fax transmissionAdding documents to a reserved delay fax job Canceling a reserved delay fax jobReceiving a fax in your machine Resolution Adjusting the document settingsReceiving in secure receiving mode Activating secure receiving modeForwarding a fax to another destination Setting up Address BookGroup dial numbers Printing Address Book Printing sent fax report automaticallyDeleting a Address Book for entry Scanning to a USB memory device About USB memoryPlugging in a USB memory device Backing up data Printing from a USB memory deviceViewing the USB memory status Managing USB memoryDeleting an image file Formatting a USB memory deviceSending Machine status and advanced featureFax setup CLX-3185FN/CLX-3185FW only Changing the fax setup optionsAuto Report Copy setupChange Default Changing the copy setup optionsClearing memory Printing a reportItems Option Network CLX-3185N/CLX-3185WK/CLX-3185FN/CLX-3185 FW onlyMenu overview Machine status and advanced feature Wlan Setting DHCPv6 ConfigWirelessd WPS SettingIntroducing useful management tools To access SyncThru Web ServiceSyncThru Web Service overview Management toolsMaintenance tab Using the Smart Panel programMail notification setup Setting the system administrator informationSmarThru Using the Linux Unified Driver ConfiguratorChanging the Smart Panel Program Settings Opening the Unified Driver ConfiguratorPrinters tab Printers configuration windowPrinters Configuration Scanners Ports Switches to Printers configurationSwitches to Ports configuration Scanners configurationPorts configuration Switches to Scanners configurationFinding the serial number MaintenanceAdjusting the color contrast Cleaning the machineMaintenance Scanner lid Scanner glass ADF sheet White sheet Cleaning the scan unitTips for moving & storing your machine Maintenance partsStoring the toner cartridge Tips for avoiding paper jams TroubleshootingTroubleshooting Redistributing tonerMessage Location of Jam Go to Clearing original document jams CLX-3185FN/CLX-3185FW onlyClearing paper jams Fuser unit area Paper exit area Checking display messages Message Meaning Suggested solutionsUnderstanding display messages Install Toner Dhcp problemReconfigure Call for serviceReplace Toner Prepare tonerReplace Fuser soonPower problems Solving other problemsCondition Suggested solutions Paper feeding problemsCondition Possible cause Suggested solutions Printing problemsPrinting quality problems White Spots Toner specksDropouts Printing Preferences, click Paper tab,Condition Condition Suggested solution Copying problemsScanning problems Common Windows problems Fax problemsSamsung Scan and Fax Manager Problem Common Linux problems Common Macintosh problems Supplies and accessories Supplies and accessoriesHow to purchase Available maintenance partsReplacing the toner cartridge Checking replaceable’s lifespanReplacing the imaging unit Replacing the waste toner container Supplies and accessories Specifications SpecificationsHardware specifications Environmental specificationsPower consumption Electrical specificationsPower ratinga Type Size Dimensions Weighta Capacityb Print media specificationsCountry/Regio Customer Care Center Web Site Contact samsung worldwideContact Samsung worldwide Philippines Glossary Emulation Dot Matrix PrinterDuplex Duty CycleIP address ITU-T No chartIeee IntranetOriginals ResolutionModem NetWareWatermark Subnet MaskToner Cartridge UNC PathIndex Network setup 4 number keypad 6 N-up copy 2 N-up printing FeaturesJob timeout setting Language 1 LCD display Maintenance parts 1 manual trayPrint resolution, set Poster Power button 3, 6 power offPower saver Print resolution setToner cartridge SyncThru Web ServiceUsing help Watermark Wi-Fi Protected Setup WPS Windows
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