Samsung CLX-318X manual Solving other problems, Power problems

Page 123

Message	Meaning	Suggested solutions

Self Diagnostics	The engine in your	Please wait a few
Please wait	printer is checking	minutes.
	some problems
	detected.

Toner Supply Err.	The machine cannot	Remove the toner
▼	detect a toner	hopper sheet from the
	cartridge.	toner cartridge (See
		"Replacing the toner
		cartridge" on page 2). Or
		open and close the front
		door. If the problem
		persists, turn the power
		button off and on.

Too many Faxes	Too many faxes are	Remove received faxes.
Remove Job	received.

Solving other problems

The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative.

Other problems include:

•See "Power problems" on page 8.

•See "Paper feeding problems" on page 9.

•See "Printing problems" on page 10.

•See "Printing quality problems" on page 11.

•See "Copying problems" on page 14.

•See "Scanning problems" on page 14.

•See "Fax problems" on page 15.

•See "Samsung Scan and Fax Manager Problem" on page 15.

•See "Common Windows problems" on page 15.

•See "Common Linux problems" on page 16.

•See "Common Macintosh problems" on page 17.

Power problems

Click this link to open an animation about solving power problems.

Troubleshooting_ 8

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Contents Multi-Functional Printer Contents Setting job timeout Setting the humidity mode Completing the Installation TroubleshootingUsing the save modes Setting the default paperSetting up Address Book Using Samsung Scan and Fax ManagerPreparing to fax Using a fax in your computer Adjusting the document settingsSolving other problems Using the Smart Panel programUsing the Linux Unified Driver Configurator Maintenance partsCopyright CopyrightOperating environment Safety informationImportant safety symbols Safety informationOperating method Maintenance / Checking Installation / MovingSupply usage Regulatory information Laser Safety StatementOzone Safety Regulatory informationMercury Safety Power SaverRecycling Canadian Radio Interference Regulations Correct disposal of batteries in this productTaiwan only Radio Frequency Emissions FCC Information to the UserFCC Statement for Wireless LAN use Russia only Germany only Turkey onlyFederal Communications Commission FCC Fax Branding Ringer Equivalence NumberYou should also know that Approvals and Certifications Replacing the Fitted Plug for UK OnlyDeclaration of Conformity European Countries Important warningEC Certification European States qualified under wireless approvalsWireless Guidance Regulatory Compliance StatementsOpenSSL License Original SSLeay License China only Regulatory information Convention Description Example About this user’s guideConvention About this user’s guideDownloadable Finding more informationMaterial name Description Samsung websiteFeatures of your new product Special FeaturesFeatures of your new product Features by Models Introduction IntroductionMachine overview CLX-3185/CLX-3185N/CLX-3185WK Front viewRear view Control panel overview CLX-3185/CLX-3185N/CLX-3185WK Machine overview CLX-3185FN/CLX-3185FW Rear view Control panel overview CLX-3185FN/CLX-3185FW Scan/Email Direct USB CLX-3185FNWPS CLX-3185FW Introducing the useful buttons Understanding the Status LEDWPS button CLX-3185WK/CLX-3185FW only Acknowledging the status of the toner cartridgeGetting started Setting up the hardwareGetting started Supplied softwareSystem requirements Microsoft WindowsMacintosh Requirements Installing USB connected machine’s driverLinux WindowsInstalling the Unified Linux Driver Sharing your machine locally Installing the SmartPanelInstalling the Printer Settings Utility Setting up a host computerCheck the Share this printer Setting up a client computerSelect All programs Accessories Windows Explorer Devices and PrintersUsing a wired network Network environmentIntroducing useful network programs IPv4 setting using SetIP Program Windows Printing a network configuration reportSetting IP address IPv4 setting using control panel WindowsInstalling wired network-connected machine’s driver Network parameter settingRestoring factory default settings Snmp Community Name Search againDirect Input HelpClick Add on the Printer List Install Linux Driver and add network PrinterOpen the Applications folder Utilities Print Setup Utility HSelect Uninstall and click UninstallActivating IPv6 IPv6 ConfigurationSetting IPv6 addresses Using SyncThru Web ServiceUsing a wireless network Wireless network setup clx-3185fw/clx-3185wk onlyItems to prepare Installing a wireless network with cablesChanging WPS mode Setting a wireless network in PBC modeSetting a wireless network in PIN mode Setting a wireless network with USB cableFor the Static method Wireless Network Setting Complete window appearsCase of WPA For the Dhcp methodCreating the Ad-Hoc network in Windows Installing the machine on an Ad-Hoc wireless network WindowsCreating the infrastructure network in Macintosh Click Continue on the Read Me window Creating the Ad-Hoc network in MacintoshSetting a wireless network with network cable IP setting using SetIP Program WindowsPreparing items Configuring the machine’s wireless network IP setting using SetIP Program MacintoshUsing SyncThru Web Service Resetting factory default values Completing the InstallationTroubleshooting Solving other problems Changing the clock mode CLX-3185FN/CLX-3185FW only Basic setupAltitude adjustment Setting the date and time CLX-3185FN/CLX-3185FW onlySetting sounds Changing the default mode CLX-3185FN/CLX-3185FW onlySetting the default paper Using the save modesSetting the humidity mode Setting job timeoutDocument feeder CLX-3185FN/CLX-3185FW only Media and trayLoading originals On the scanner glassChanging the tray size for print media Media sizes supported in each modeMode Size Source Selecting print mediaMedia and tray Tray Tips on using the manual feeding methodLoading paper in the tray Printing on special mediaAcceptable Unacceptable EnvelopesTransparencies LabelsUsing the output support Setting the paper size and typeMedia and tray Basic printing Printer driver featuresPrinting Introducing useful software programClick Properties or Preferences Canceling a print jobUsing a favorite setting Opening printing preferencesUsing special print features Using helpUsing watermarks Change percentage of your documentFitting your document to a selected paper size Advanced Options Using overlayMacintosh printing Changing the default print settingsSetting your machine as a default machine Printing to a file PRNPrinting from applications Linux printingPrinter Properties window opens Configuring Printer PropertiesOpen the Unified Driver Configurator Printing filesChanging the settings for each copy CopyingBasic copying Up or 4-up copying N-up Changing the default copy settingsUsing special copy features ID card copyingErasing background images Deciding the form of copy outputPoster copying Clone copyingCopying For USB connected machine ScanningBasic scanning method Scanning originals and sending to your computer Scan to PCSetting up an e-mail account ID admin Password sec00000Scanning to Email Registering speed email numbers Changing the settings for each scan jobChanging the default scan settings Setting up Address Book CLX-3185FN/CLX-3185FW onlyPrinting Address Book Using Samsung Scan and Fax ManagerUsing Address Book entries Searching Address Book for an entryChange Port tab Set Scan Button tabWindows Vista Scanning with TWAIN-enabled softwareScanning using the WIA driver Windows XPScanning with network Macintosh scanningLinux Scanning Scanning with USBTo save a Job Type setting for the next scan job Adding Job Type SettingsUsing the Image Manager To save a new Job Type settingTools Name Function Using a fax in your computer Faxing clx-3185fn/clx-3185fw onlyPreparing to fax Sending a fax in your machine Sending a fax to multiple destinations Delaying a fax transmissionAdding documents to a reserved delay fax job Canceling a reserved delay fax jobReceiving a fax in your machine Resolution Adjusting the document settingsReceiving in secure receiving mode Activating secure receiving modeForwarding a fax to another destination Setting up Address BookGroup dial numbers Printing sent fax report automatically Deleting a Address Book for entryPrinting Address Book About USB memory Plugging in a USB memory deviceScanning to a USB memory device Backing up data Printing from a USB memory deviceViewing the USB memory status Managing USB memoryDeleting an image file Formatting a USB memory deviceSending Machine status and advanced featureFax setup CLX-3185FN/CLX-3185FW only Changing the fax setup optionsAuto Report Copy setupChange Default Changing the copy setup optionsClearing memory Printing a reportNetwork CLX-3185N/CLX-3185WK/CLX-3185FN/CLX-3185 FW only Menu overviewItems Option Machine status and advanced feature Wlan Setting DHCPv6 ConfigWirelessd WPS SettingIntroducing useful management tools To access SyncThru Web ServiceSyncThru Web Service overview Management toolsMaintenance tab Using the Smart Panel programMail notification setup Setting the system administrator informationSmarThru Using the Linux Unified Driver ConfiguratorChanging the Smart Panel Program Settings Opening the Unified Driver ConfiguratorPrinters tab Printers configuration windowPrinters Configuration Scanners Ports Switches to Printers configurationSwitches to Ports configuration Scanners configurationPorts configuration Switches to Scanners configurationFinding the serial number MaintenanceAdjusting the color contrast Cleaning the machineMaintenance Scanner lid Scanner glass ADF sheet White sheet Cleaning the scan unitMaintenance parts Storing the toner cartridgeTips for moving & storing your machine Tips for avoiding paper jams TroubleshootingTroubleshooting Redistributing tonerClearing original document jams CLX-3185FN/CLX-3185FW only Clearing paper jamsMessage Location of Jam Go to Fuser unit area Paper exit area Message Meaning Suggested solutions Understanding display messagesChecking display messages Install Toner Dhcp problemReconfigure Call for serviceReplace Toner Prepare tonerReplace Fuser soonPower problems Solving other problemsCondition Suggested solutions Paper feeding problemsCondition Possible cause Suggested solutions Printing problemsPrinting quality problems White Spots Toner specksDropouts Printing Preferences, click Paper tab,Condition Copying problems Scanning problemsCondition Suggested solution Fax problems Samsung Scan and Fax Manager ProblemCommon Windows problems Common Linux problems Common Macintosh problems Supplies and accessories Supplies and accessoriesHow to purchase Available maintenance partsReplacing the toner cartridge Checking replaceable’s lifespanReplacing the imaging unit Replacing the waste toner container Supplies and accessories Specifications SpecificationsHardware specifications Environmental specificationsElectrical specifications Power ratingaPower consumption Type Size Dimensions Weighta Capacityb Print media specificationsContact samsung worldwide Contact Samsung worldwideCountry/Regio Customer Care Center Web Site Philippines Glossary Emulation Dot Matrix PrinterDuplex Duty CycleIP address ITU-T No chartIeee IntranetOriginals ResolutionModem NetWareWatermark Subnet MaskToner Cartridge UNC PathIndex Network setup 4 number keypad 6 N-up copy 2 N-up printing FeaturesJob timeout setting Language 1 LCD display Maintenance parts 1 manual trayPrint resolution, set Poster Power button 3, 6 power offPower saver Print resolution setToner cartridge SyncThru Web ServiceUsing help Watermark Wi-Fi Protected Setup WPS Windows