Samsung CLX-318X manual Toner specks, Dropouts, Printing Preferences, click Paper tab, White Spots

Page 127

Condition

Suggested Solutions

Toner specks

• The paper may not meet specification, for

 

example, the paper may be too moist or rough

 

(See "Selecting print media" on page 2).

 

• The paper path may need cleaning (See

 

"Cleaning the inside" on page 1).

Dropouts

 

If faded areas, generally rounded, occur randomly

 

 

 

 

 

on the page:

 

 

 

 

 

• A single sheet of paper may be defective. Try

 

 

 

 

 

reprinting the job.

 

 

 

 

 

• The moisture content of the paper is uneven

 

 

 

 

 

or the paper has moist spots on its surface.

 

 

 

 

 

Try a different brand of paper (See "Selecting

 

 

 

 

 

print media" on page 2).

 

 

 

 

 

• The paper lot is bad. The manufacturing

 

 

 

 

 

processes can cause some areas to reject

 

 

 

 

 

 

 

 

 

 

toner. Try a different kind or brand of paper.

 

 

 

 

 

• Change the printer option and try again. Go to

 

 

 

 

 

Printing Preferences, click Paper tab, and

 

 

 

 

 

set type to Thick (See "Opening printing

 

 

 

 

 

preferences" on page 2).

 

 

 

 

 

If these steps do not correct the problem, contact

 

 

 

 

 

a service representative.

 

 

 

 

 

 

White Spots

 

If white spots appear on the page:

 

 

 

 

 

• The paper is too rough and a lot of dirt from a

 

 

 

 

 

 

 

 

 

 

paper falls to the inner devices within the

 

 

 

 

 

machine, which means the transfer belt may

 

 

 

 

 

be dirty. Clean the inside of your machine.

 

 

 

 

 

Contact a service representative.

 

 

 

 

 

• The paper path may need cleaning. Contact a

 

 

 

 

 

service representative.

 

 

 

 

 

 

 

 

 

 

 

 

Vertical lines

 

If black vertical streaks appear on the page:

 

 

 

 

 

• The drum inside the toner cartridge has

 

 

 

 

 

probably been scratched. Remove the toner

 

 

 

 

 

cartridge and install a new one (See

 

 

 

 

 

"Replacing the toner cartridge" on page 2).

 

 

 

 

 

If white vertical streaks appear on the page:

 

 

 

 

 

• The surface of the LSU part inside the

 

 

 

 

 

machine may be dirty. Clean the LSU, contact

 

 

 

 

 

a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

Condition

Suggested Solutions

 

 

 

 

 

Black background If the amount of background shading becomes

 

 

 

 

unacceptable:

 

 

 

 

• Change to a lighter weight paper (See

 

 

 

 

"Selecting print media" on page 2).

 

 

 

 

• Check the environmental conditions: very dry

 

 

 

 

(low humidity) or high humidity (higher than

 

 

 

 

80% RH) conditions can increase the amount

 

 

 

 

of background shading.

 

 

 

 

• Remove the old toner cartridge and, install a

 

 

 

 

new one (See "Replacing the toner cartridge"

 

 

 

 

 

 

 

 

on page 2).

 

 

 

 

 

Toner smear

• Clean the inside of the machine (See "Cleaning

 

 

 

 

the inside" on page 1).

 

 

 

 

• Check the paper type and quality (See

 

 

 

 

"Selecting print media" on page 2).

 

 

 

 

• Remove the toner cartridge and then, install a

 

 

 

 

new one (See "Replacing the toner cartridge"

 

 

 

 

on page 2).

 

 

 

 

 

 

 

 

 

 

Vertical repetitive

If marks repeatedly appear on the printed side of

defects

the page at even intervals:

 

 

 

 

• The toner cartridge may be damaged. If a

 

 

 

 

repetitive mark occurs on the page, print a

 

 

 

 

cleaning sheet several times to clean the

 

 

 

 

cartridge. After the printout, if you still have the

 

 

 

 

same problems, remove the toner cartridge

 

 

 

 

and install a new one (See "Replacing the

 

 

 

 

toner cartridge" on page 2).

 

 

 

 

 

 

 

 

• Parts of the machine may have toner on them.

 

 

 

 

If the defects occur on the back of the page,

 

 

 

 

the problem will likely correct itself after a few

 

 

 

 

more pages.

 

 

 

 

• The fusing assembly may be damaged.

 

 

 

 

Contact a service representative.

Background

Background scatter results from bits of toner

scatter

randomly distributed on the printed page.

 

 

• The paper may be too damp. Try printing with

 

A

a fresh ream of paper. Do not open packages

 

of paper until necessary so that the paper

 

does not absorb too much moisture.

 

• If background scatter occurs on an envelope,

 

change the printing layout to avoid printing

 

over areas that have overlapping seams on

 

the reverse side. Printing on seams can cause

 

 

problems.

 

 

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

Troubleshooting_ 12

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Contents Multi-Functional Printer Contents Setting job timeout Setting the humidity mode Completing the Installation TroubleshootingUsing the save modes Setting the default paperSetting up Address Book Using Samsung Scan and Fax ManagerPreparing to fax Using a fax in your computer Adjusting the document settingsSolving other problems Using the Smart Panel programUsing the Linux Unified Driver Configurator Maintenance partsCopyright CopyrightOperating environment Safety informationImportant safety symbols Safety informationOperating method Maintenance / Checking Installation / MovingSupply usage Regulatory information Laser Safety StatementOzone Safety Regulatory informationPower Saver Mercury SafetyRecycling Canadian Radio Interference Regulations Correct disposal of batteries in this productTaiwan only Radio Frequency Emissions FCC Information to the UserRussia only Germany only Turkey only FCC Statement for Wireless LAN useFederal Communications Commission FCC Ringer Equivalence Number Fax BrandingYou should also know that Approvals and Certifications Replacing the Fitted Plug for UK OnlyDeclaration of Conformity European Countries Important warningEC Certification European States qualified under wireless approvalsRegulatory Compliance Statements Wireless GuidanceOpenSSL License Original SSLeay License China only Regulatory information Convention Description Example About this user’s guideConvention About this user’s guideDownloadable Finding more informationMaterial name Description Samsung websiteSpecial Features Features of your new productFeatures of your new product Features by Models Introduction IntroductionMachine overview CLX-3185/CLX-3185N/CLX-3185WK Front viewRear view Control panel overview CLX-3185/CLX-3185N/CLX-3185WK Machine overview CLX-3185FN/CLX-3185FW Rear view Control panel overview CLX-3185FN/CLX-3185FW Direct USB CLX-3185FN Scan/EmailWPS CLX-3185FW Introducing the useful buttons Understanding the Status LEDWPS button CLX-3185WK/CLX-3185FW only Acknowledging the status of the toner cartridgeGetting started Setting up the hardwareGetting started Supplied softwareMicrosoft Windows System requirementsMacintosh Requirements Installing USB connected machine’s driverLinux WindowsInstalling the Unified Linux Driver Sharing your machine locally Installing the SmartPanelInstalling the Printer Settings Utility Setting up a host computerCheck the Share this printer Setting up a client computerSelect All programs Accessories Windows Explorer Devices and PrintersNetwork environment Using a wired networkIntroducing useful network programs IPv4 setting using SetIP Program Windows Printing a network configuration reportSetting IP address IPv4 setting using control panel WindowsNetwork parameter setting Installing wired network-connected machine’s driverRestoring factory default settings Snmp Community Name Search againDirect Input HelpClick Add on the Printer List Install Linux Driver and add network PrinterOpen the Applications folder Utilities Print Setup Utility HSelect Uninstall and click UninstallActivating IPv6 IPv6 ConfigurationSetting IPv6 addresses Using SyncThru Web ServiceUsing a wireless network Wireless network setup clx-3185fw/clx-3185wk onlyItems to prepare Installing a wireless network with cablesChanging WPS mode Setting a wireless network in PBC modeSetting a wireless network in PIN mode Setting a wireless network with USB cableFor the Static method Wireless Network Setting Complete window appearsCase of WPA For the Dhcp methodCreating the Ad-Hoc network in Windows Installing the machine on an Ad-Hoc wireless network WindowsCreating the infrastructure network in Macintosh Click Continue on the Read Me window Creating the Ad-Hoc network in MacintoshIP setting using SetIP Program Windows Setting a wireless network with network cablePreparing items IP setting using SetIP Program Macintosh Configuring the machine’s wireless networkUsing SyncThru Web Service Completing the Installation Resetting factory default valuesTroubleshooting Solving other problems Changing the clock mode CLX-3185FN/CLX-3185FW only Basic setupAltitude adjustment Setting the date and time CLX-3185FN/CLX-3185FW onlySetting sounds Changing the default mode CLX-3185FN/CLX-3185FW onlySetting the default paper Using the save modesSetting the humidity mode Setting job timeoutDocument feeder CLX-3185FN/CLX-3185FW only Media and trayLoading originals On the scanner glassChanging the tray size for print media Media sizes supported in each modeMode Size Source Selecting print mediaMedia and tray Tray Tips on using the manual feeding methodLoading paper in the tray Printing on special mediaAcceptable Unacceptable EnvelopesTransparencies LabelsUsing the output support Setting the paper size and typeMedia and tray Basic printing Printer driver featuresPrinting Introducing useful software programClick Properties or Preferences Canceling a print jobUsing a favorite setting Opening printing preferencesUsing special print features Using helpChange percentage of your document Using watermarksFitting your document to a selected paper size Advanced Options Using overlayMacintosh printing Changing the default print settingsSetting your machine as a default machine Printing to a file PRNPrinting from applications Linux printingPrinter Properties window opens Configuring Printer PropertiesOpen the Unified Driver Configurator Printing filesCopying Changing the settings for each copyBasic copying Up or 4-up copying N-up Changing the default copy settingsUsing special copy features ID card copyingErasing background images Deciding the form of copy outputPoster copying Clone copyingCopying For USB connected machine ScanningBasic scanning method Scanning originals and sending to your computer Scan to PCID admin Password sec00000 Setting up an e-mail accountScanning to Email Registering speed email numbers Changing the settings for each scan jobChanging the default scan settings Setting up Address Book CLX-3185FN/CLX-3185FW onlyPrinting Address Book Using Samsung Scan and Fax ManagerUsing Address Book entries Searching Address Book for an entryChange Port tab Set Scan Button tabWindows Vista Scanning with TWAIN-enabled softwareScanning using the WIA driver Windows XPScanning with network Macintosh scanningLinux Scanning Scanning with USBTo save a Job Type setting for the next scan job Adding Job Type SettingsUsing the Image Manager To save a new Job Type settingTools Name Function Faxing clx-3185fn/clx-3185fw only Using a fax in your computerPreparing to fax Sending a fax in your machine Sending a fax to multiple destinations Delaying a fax transmissionAdding documents to a reserved delay fax job Canceling a reserved delay fax jobReceiving a fax in your machine Resolution Adjusting the document settingsReceiving in secure receiving mode Activating secure receiving modeForwarding a fax to another destination Setting up Address BookGroup dial numbers Deleting a Address Book for entry Printing sent fax report automaticallyPrinting Address Book Plugging in a USB memory device About USB memoryScanning to a USB memory device Backing up data Printing from a USB memory deviceViewing the USB memory status Managing USB memoryDeleting an image file Formatting a USB memory deviceSending Machine status and advanced featureFax setup CLX-3185FN/CLX-3185FW only Changing the fax setup optionsAuto Report Copy setupChange Default Changing the copy setup optionsClearing memory Printing a reportMenu overview Network CLX-3185N/CLX-3185WK/CLX-3185FN/CLX-3185 FW onlyItems Option Machine status and advanced feature Wlan Setting DHCPv6 ConfigWirelessd WPS SettingIntroducing useful management tools To access SyncThru Web ServiceSyncThru Web Service overview Management toolsMaintenance tab Using the Smart Panel programMail notification setup Setting the system administrator informationSmarThru Using the Linux Unified Driver ConfiguratorChanging the Smart Panel Program Settings Opening the Unified Driver ConfiguratorPrinters tab Printers configuration windowPrinters Configuration Scanners Ports Switches to Printers configurationSwitches to Ports configuration Scanners configurationPorts configuration Switches to Scanners configurationFinding the serial number MaintenanceAdjusting the color contrast Cleaning the machineMaintenance Scanner lid Scanner glass ADF sheet White sheet Cleaning the scan unitStoring the toner cartridge Maintenance partsTips for moving & storing your machine Tips for avoiding paper jams TroubleshootingTroubleshooting Redistributing tonerClearing paper jams Clearing original document jams CLX-3185FN/CLX-3185FW onlyMessage Location of Jam Go to Fuser unit area Paper exit area Understanding display messages Message Meaning Suggested solutionsChecking display messages Install Toner Dhcp problemReconfigure Call for serviceReplace Toner Prepare tonerReplace Fuser soonPower problems Solving other problemsCondition Suggested solutions Paper feeding problemsCondition Possible cause Suggested solutions Printing problemsPrinting quality problems White Spots Toner specksDropouts Printing Preferences, click Paper tab,Condition Scanning problems Copying problemsCondition Suggested solution Samsung Scan and Fax Manager Problem Fax problemsCommon Windows problems Common Linux problems Common Macintosh problems Supplies and accessories Supplies and accessoriesHow to purchase Available maintenance partsReplacing the toner cartridge Checking replaceable’s lifespanReplacing the imaging unit Replacing the waste toner container Supplies and accessories Specifications SpecificationsHardware specifications Environmental specificationsPower ratinga Electrical specificationsPower consumption Type Size Dimensions Weighta Capacityb Print media specificationsContact Samsung worldwide Contact samsung worldwideCountry/Regio Customer Care Center Web Site Philippines Glossary Emulation Dot Matrix PrinterDuplex Duty CycleIP address ITU-T No chartIeee IntranetOriginals ResolutionModem NetWareWatermark Subnet MaskToner Cartridge UNC PathIndex Network setup 4 number keypad 6 N-up copy 2 N-up printing FeaturesJob timeout setting Language 1 LCD display Maintenance parts 1 manual trayPrint resolution, set Poster Power button 3, 6 power offPower saver Print resolution setToner cartridge SyncThru Web ServiceUsing help Watermark Wi-Fi Protected Setup WPS Windows
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