Avaya 2410 manual Call Appearance and Call Identification Displays

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Call Appearance and Call Identification Displays

The 2410 telephone has six call appearance/feature buttons per screen page. Starting with the first button in the upper left corner of the 2410 telephone and going down, the display identifies the buttons in the left column. These buttons are considered call appearance/feature buttons 1 through 3. On the display, these buttons have the default labels a, b, c, etc., where a represents call appearance/feature button 1. The buttons in the right column run from 4 through 6.

When you receive or make calls, the available call identification information is displayed where the date and time appear when the telephone is idle. For example, when you dial an extension, that number is shown and then replaced by the called party’s name and extension. The call processing system provides the call identification information that is associated with an extension. When you receive a call from another extension, the caller’s name appears. When you receive a call from outside the system, the calling number (if available), “OUTSIDE CALL,” or a trunk identifier appears.

One call appearance is usually underlined. When a call arrives at the 2410 telephone, the bell icon blinks on the corresponding call appearance. After you answer the call, the active call icon is displayed. See Status Icons on page 15 for more information.

Note:

If the call appearance is not displayed on the current Home screen page, use

or to locate and answer the appropriate call appearance.

The display remains in call handling mode until you activate one of the other softkey features. When you press one of the softkeys, the softkey labels are displayed. After you use any of

these features, press to return to page 1 of the Home screen.

14 2410 Digital Telephone User’s Guide

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Contents Digital Telephone User’s Guide Copyright 2004, Avaya Inc All Rights Reserved Federal Communications Commission Statement Page Contents Index Overview Customizable interface-that allows you toBase Units Headset CompatibilityHeadpieces Adapter Cord Safety InformationTelephone Components Cordless Headpiece/Base UnitHeadset button Volume control buttons Use to adjustMute button Initially view softkey labels, press any SoftkeyTelephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Navigating in the Home Screen Pages PressCall Appearance and Call Identification Displays Status Icons Status Icons DefinitionAnswer a call Call-Handling FeaturesStatus Icons for Feature-Specific Applications Definition To answer an incoming callTo make a call manually Make a callSpeed Dial To have the 2410 telephone make a call automaticallySpeakerphone HoldRedial Transfer To add a held call to an active call ConferenceTo add another party to a call To remove the last person added to the conference callMessage Getting MessagesSpeed Dial Screen Working in the Speed Dial Screen Working in the Speed Dial Screen PressManaging Your Speed Dial List Entering Characters Quick Access to Speed Dial EntriesEditing Speed Dial Entries To add speed dial entries to your personal directory Dialing ConventionsAdding Speed Dial Entries Editing Speed Dial Entries To edit stored speed dial entriesDeleting Speed Dial Entries To delete stored speed dial entries28 2410 Digital Telephone User’s Guide Call Log Screens Call Log Summary ScreenSample Call Log Summary Screen Working in the Call Log Summary Screen Working in the Call Log Summary Screen PressCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail Screen PressMaking Calls from the Call Log Using the Call LogViewing the Call Log To view the list of all calls recorded in the Call LogTo save an entry in the Call Log to your Speed Dial List Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry To delete an entry from the Call LogLabel Action Screen To delete all entries from the Call LogWorking in the Label Action Screen Working in the Label Action Screen PressEditing Labels Managing Your Call Appearance/Feature Button LabelsTo edit call appearance/feature button labels Viewing the System Labels To view the system labelsTo restore the system labels Restoring the System LabelsOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options Screen PressTo select a personalized ringing pattern Selecting Personalized OptionsRing Pattern To set the Flash Message Lamp option Visual Ring Flash Message LampShow Phone Screen To set the Show Phone Screen optionDisplay Contrast To select a contrast levelCall Log Setup To erase all personalized settings EraseTo set the Stay in Speed Dial option Stay in Speed Dial ScreenSelf Test To have the 2410 telephone perform a self testLanguage To select a screen display languageTo program a number on an Abbreviated Dialing button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD Call Forwarding All Calls To call a number using an Abbreviated Dialing buttonTo cancel Call Forwarding Call ParkTo pick up a call directly for someone else in your office Call Pickup and Directed Call PickupTo retrieve a parked call from another extension To leave a message without ringing an extension To cancel a Leave Word Calling messageLeave Word Calling Whisper To cancel Send All CallsSend All Calls To respond to a Whisper Using Display FeaturesCall Timer and Timer Last name, comma use * , first name or initial DirectoryTo search the directory for a name Inspect To use the Inspect featureTones and Their Meaning Ringing Tones Rings MeaningFeedback Tones Meaning Index 60 2410 Digital Telephone User’s Guide Visual Ring option Index 62 2410 Digital Telephone User’s Guide
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