Avaya 2410 manual Using Display Features, Call Timer and Timer, To respond to a Whisper

Using Display Features

To make an important announcement such as an incoming call to someone at another extension busy on another call

1.While off-hook, press the the extension.

WhisperAct

button or dial the Whisper Page access code, and dial

Both people on the other call hear a beep.

Only the person whom you called will hear your announcement.

2. Speak to the person you called.

If that person wants to speak with you, that person can press the WhisperAnbk button, which forms a two-party speaking path with your telephone. The other call at the destination extension is put on hold, and that person cannot hear your conversation. When the call is complete, the person to whom you were speaking can press the call appearance button of the held call.

To respond to a Whisper Page

1. When you receive a Whisper Page, you hear a beep, and then you hear the person calling you. If you want to speak to the Whisper Page caller, press the WhisperAnbk button. Your existing call is placed on hold, and you can speak to the Whisper Page caller.

2. When you finish with the Whisper Page call, press the call appearance of the held call.

Using Display Features

The following features are available only if your system manager administered them as feature buttons on your 2410 telephone.

Call Timer and Timer

The Call Timer and the Timer features measure elapsed time on a call.

The Call Timer feature, once activated, measures elapsed time automatically on all calls until you turn off the Call Timer feature.

The Timer feature, which you turn on and off manually, allows you to determine which calls you want to time on an individual basis.

Check with your system manager to see if you can use either of these features.

Issue 2 November 2004 55