Avaya 2410 manual Copyright 2004, Avaya Inc All Rights Reserved

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Copyright 2004, Avaya Inc.

All Rights Reserved

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support.

Hearing Aid Compatibility

The 2400-Series telephones are Hearing Aid Compatible (HAC) when the Automatic Gain Control is disabled, and thus all units have “HAC” printed on them.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support. If you are:

Within the United States, click the Escalation Contacts link. Then click the appropriate link for the type of support you need.

Outside the United States, click the Escalation Contacts link. Then click the International Services link that includes telephone numbers for the international Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company’s telecommunications equipment by some party.

Your company's “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (including someone who may be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based), or asynchronous (character-, message-, or packet-based) equipment, or interfaces for reasons of:

Utilization (of capabilities special to the accessed equipment)

Theft (such as, of intellectual property, financial assets, or toll facility access)

Eavesdropping (privacy invasions to humans)

Mischief (troubling, but apparently innocuous, tampering)

Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

Installation documents

System administration documents

Security documents

Hardware-/software-based security tools

Shared information between you and your peers

Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

Your Avaya-provided telecommunications systems and their interfaces

Your Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces

Any other equipment networked to your Avaya products

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or IEC 60950-1, 1st Edition, including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No. 60950-1-03 / UL 60950-1.

Safety Requirements for Customer Equipment, ACA Technical Standard (TS) 001 - 1997.

One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998.

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Contents Digital Telephone User’s Guide Copyright 2004, Avaya Inc All Rights Reserved Federal Communications Commission Statement Page Contents Index Overview Customizable interface-that allows you toBase Units Headset CompatibilityHeadpieces Adapter Cord Safety InformationTelephone Components Cordless Headpiece/Base UnitHeadset button Volume control buttons Use to adjustMute button Initially view softkey labels, press any SoftkeyTelephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Navigating in the Home Screen Pages PressCall Appearance and Call Identification Displays Status Icons Status Icons DefinitionAnswer a call Call-Handling FeaturesStatus Icons for Feature-Specific Applications Definition To answer an incoming callTo make a call manually Make a callSpeed Dial To have the 2410 telephone make a call automaticallySpeakerphone HoldRedial Transfer To add a held call to an active call ConferenceTo add another party to a call To remove the last person added to the conference callMessage Getting MessagesSpeed Dial Screen Working in the Speed Dial Screen Working in the Speed Dial Screen PressManaging Your Speed Dial List Entering Characters Quick Access to Speed Dial EntriesEditing Speed Dial Entries To add speed dial entries to your personal directory Dialing ConventionsAdding Speed Dial Entries Editing Speed Dial Entries To edit stored speed dial entriesDeleting Speed Dial Entries To delete stored speed dial entries28 2410 Digital Telephone User’s Guide Call Log Screens Call Log Summary ScreenSample Call Log Summary Screen Working in the Call Log Summary Screen Working in the Call Log Summary Screen PressCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail Screen PressMaking Calls from the Call Log Using the Call LogViewing the Call Log To view the list of all calls recorded in the Call LogTo save an entry in the Call Log to your Speed Dial List Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry To delete an entry from the Call LogLabel Action Screen To delete all entries from the Call LogWorking in the Label Action Screen Working in the Label Action Screen PressEditing Labels Managing Your Call Appearance/Feature Button LabelsTo edit call appearance/feature button labels Viewing the System Labels To view the system labelsTo restore the system labels Restoring the System LabelsOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options Screen PressTo select a personalized ringing pattern Selecting Personalized OptionsRing Pattern To set the Flash Message Lamp option Visual Ring Flash Message LampShow Phone Screen To set the Show Phone Screen optionDisplay Contrast To select a contrast levelCall Log Setup To erase all personalized settings EraseTo set the Stay in Speed Dial option Stay in Speed Dial ScreenSelf Test To have the 2410 telephone perform a self testLanguage To select a screen display languageTo program a number on an Abbreviated Dialing button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD Call Forwarding All Calls To call a number using an Abbreviated Dialing buttonTo cancel Call Forwarding Call ParkTo pick up a call directly for someone else in your office Call Pickup and Directed Call PickupTo retrieve a parked call from another extension To leave a message without ringing an extension To cancel a Leave Word Calling messageLeave Word Calling Whisper To cancel Send All CallsSend All Calls To respond to a Whisper Using Display FeaturesCall Timer and Timer Last name, comma use * , first name or initial DirectoryTo search the directory for a name Inspect To use the Inspect featureTones and Their Meaning Ringing Tones Rings MeaningFeedback Tones Meaning Index 60 2410 Digital Telephone User’s Guide Visual Ring option Index 62 2410 Digital Telephone User’s Guide
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