Baldor MN1940 Problem diagnosis, Further support, Communication problems, Symptom Check

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6 Troubleshooting

6.1 Introduction

This section explains common problems and their solutions.

6.1.1 Problem diagnosis

If you have followed all the instructions in this manual in sequence, you should have few problems installing the DSM. If you do have a problem, read this section first.

6.1.2 Further support

If you need to contact Baldor technical support by telephone or fax, contact details are provided at the front of this manual. Please have the following information ready:

HThe model number or serial number of your DSM (if known).

HA clear description of what you are trying to do.

HA clear description of the symptoms that you can observe.

HThe type of motion generated in the motor shaft.

HGive a list of any parameters that you have setup.

6.1.3Communication problems

If the problem is not listed below please contact Baldor technical support.

Symptom	Check

Baldor SPI interface	Check that the DSM is powered.
cannot detect the
DSM	Check that the SPI interface cable is properly connected. If you
	have made your own SPI cable, check that it is wired correctly and
	properly connected.

MN1940

Troubleshooting 6-1

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Contents DSM S-Series Integrated Stepper Motor / Driver Page Contents Troubleshooting General Information Precautions Safety NoticeMN1940 Introduction DSM S-Series integrated motor and driverModel ‘F’ ‘P’ ‘M’ Option availabilityInstalled Receiving and inspectionIdentifying the catalog number Units and abbreviations PhaseYou should read all the sections in Basic Installation IntroductionLocation requirements Dimensions DSMS17 Dimensions WeightMounting the DSM Screw thread limitation DSMS17 DSMS23x-1B Dimensions DSMS23DSMS23x-2B DSMS23x-3BDimensions DSMS34 Motor DimensionsSecuring DSM cables Other requirements for installation Basic connections SPI interface ‘P’ connectorMotor power input Wire sizes Power wire ratingsCable length Minimum Logic inputs Enable brown flying leadLogic input descriptions Step clock orange flying leadInput timing Sinking input configurations Sinking / sourcing input configurationDIR0 SPI connector SPI interfacePin Name Description SPI signal descriptions Connection summary minimum system wiring X12NextMove ESB Connecting the DSM to the PC Installing the USB driverInstalling the virtual COM port driver Installing Baldor SPI Interface Determining the virtual COM port number\BaldorSPIInterface.exe Starting the controller and DSM Motion settings view Configuration parametersName Range Units Default Baldor SPI InterfaceHold Current Delay Time Hcdt Microstep Resolution Select MselRecall! and Upgrade! menu options Msel value2.2 I/O settings view Clock TypeClock IOF Communication problems Problem diagnosisSymptom Check Further supportMotor control problems Input power Maximum supply voltage +48VDC +75VDCInput current maximum Detent torque DSMS17x-1ARotor inertia DSMS17x-2ADSMS17x-3A DSMS23x-2B DSMS23x-1BDSMS23x-3B DSMS34x-1B Motor speed & torque DSMS34DSMS34x-2B DSMS34x-3B Digital inputs Specifications MN1940 Index Index MN1940 Comment CommentsComments MN1940 Page LT0227A02