500Er Owner’s Manual
WARRANTY INFORMATION
Diamondback Fitness warrants the 500Er Rear Drive Elliptical to be free from defects in material and workmanship under normal use in the home environment. Diamondback Fitness’s obligation under this warranty is limited to the repair or replacement of any defective part, provided free of charge through an Authorized Service Agent. This warranty is extended to the original purchaser. The following conditions apply:
Who is Covered
The warranty is extended to the individual whose name appears on the Warranty Registration filed with Diamondback Fitness and may not be transferred to any other individual or legal entity. In the absence of a valid Warranty Registration, the original sales receipt will serve as satisfactory documentation of the valid warranty status.
To Obtain Service
To obtain service, you must contact your Authorized Diamondback Fitness Dealer. Your dealer is also your Authorized Service Agent. An Authorized Service Agent must diagnose your unit to begin the warranty claim process.
Warranty Registration
Warranty commitments are valid only with a completed Warranty Registration. Registration is available online at www.diamondbackfitness.com. Alternatively, a warranty card may be mailed to Diamondback Fitness. (See page 37)
Proof of Purchase
Proof of purchase from a Diamondback Fitness Authorized Dealer will be required if the warranty card is not registered.
What is Covered – For Interior Residential Use Only.
| Frame | Limited lifetime warranty; covers defects in welds, materials, and workmanship (some exclusions apply). |
| Brake | Limited lifetime warranty |
| Parts & Electronics | 1 year |
| Labor | 1 year |
| Wear Items | 90 days |
Note: | Limited lifetime refers to warranty coverage of the unit’s expected service life, not the lifetime of the purchaser. The expected | |
| lifetime of the Diamondback Fitness 500Er is five (5) years from the date of purchase although other factors can extend this period. | |
| Support and maintenance of the unit may become difficult or impossible after this period expires. |
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