Intel MPCMM0002 manual Warranty Information, Returning a Defective Product RMA

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Warranty Information—MPCMM0002 CMM

14.0Warranty Information

14.1Intel NetStructure® Compute Boards & Platform Products

Limited Warranty

Intel warrants to the original owner that the product delivered in this package will be free from defects in material and workmanship for two (2) year(s) following the latter of: (i) the date of purchase only if you register by returning the registration card as indicated thereon with proof of purchase; or (ii) the date of manufacture; or (iii) the registration date if by electronic means provided such registration occurs within 30 days from purchase. This warranty does not cover the product if it is damaged in the process of being installed. Intel recommends that you have the company from whom you purchased this product install the product.

THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTY OF INFRINGEMENT OF ANY OTHER PARTY'S INTELLECTUAL PROPERTY RIGHTS, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR SAMPLE.

This warranty does not cover replacement of products damaged by abuse, accident, misuse, neglect, alteration, repair, disaster, improper installation or improper testing. If the product is found to be otherwise defective, Intel, at its option, will replace or repair the product at no charge except as set forth below, provided that you deliver the product along with a return material authorization (RMA) number (see below) either to the company from whom you purchased it or to Intel. If you ship the product, you must assume the risk of damage or loss in transit. You must use the original container (or the equivalent) and pay the shipping charge. Intel may replace or repair the product with either a new or reconditioned product, and the returned product becomes Intel's property. Intel warrants the repaired or replaced product to be free from defects in material and workmanship for a period of the greater of: (i) ninety (90) days from the return shipping date; or (ii) the period of time remaining on the original two (2) year warranty.

This warranty gives you specific legal rights and you may have other rights which vary from state to state. All parts or components contained in this product are covered by Intel's limited warranty for this product. The product may contain fully tested, recycled parts, warranted as if new.

14.2Returning a Defective Product (RMA)

Before returning any product, contact an Intel Customer Support Group to obtain either a Direct

Return Authorization (DRA) or Return Material Authorization (RMA). Return Material

Authorizations are only available for products purchased within 30 days.

Return contact information by geography follows.

 

Intel NetStructure® MPCMM0002 Chassis Management Module

July 2007

Hardware TPS

Order Number: 309247-004US

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Contents Hardware Technical Product Specification Intel NetStructure MPCMM0002 Chassis Management ModuleOrder Number 309247-004US Contents 17.4 Figures TablesOrder Number 309247-004US Revision History Date Revision DescriptionDocument Organization Acronyms and Terms Acronyms and TermsAcronym/Term Meaning User Documentation Architecture SpecificationIntroduction Product DefinitionMPCMM0002 CMM-Introduction Installing the CMM Getting StartedQuick Start Block Diagram Module ComponentsCMM Top View Layout Processor Features Sheet 1 Intel 80321 ProcessorProcessor Features Sheet 2 PbgaEthernet MemorySerial Port UARTs Fpga Watchdog TimerFpga Features Redundancy and Hot Swap CpldRide-Through Support 10 ADM1026 ControllerHot Swap Controller Ipmb Isolation LogicDual Bus Ipmb Isolation Requirements Ipmb Dual Star IsolationFpga Dimensions Mechanical InformationCMM Backing Plate Dimensions CMM Side View Dimensions Front Panel HardwareCoplanar Mating Connectors Rear Connector PlacementMPCMM0002 CMM Rear Connectors Vertical Mating ConnectorsBackplane Considerations CMM PowerDC Power Input Ipmb RoutingVoltage Max Where Used Monitored By Current CDM PowerVoltage Usage Power Switch Filter TrayChassis Elements Directly Driven by CMM Hardware Ethernet RoutingChassis Component Element CMM Power Connector CMM Connector PinoutsRear Connections Power Connector Pinouts Pin Signal Purpose Pin LengthPin Staging Power Connector Pinouts MatrixPower Connector Receptacle Pin Placement Sheet 1 Order Mating Tail Pin Code LengthRear Connections-MPCMM0002 CMM CMM Data Connector CMM Data ConnectorData Connector Pinouts Sheet 1 Signal Name Count Type Description Pin Name From TableData Connector Pinouts Sheet 2 Data Connector Pinouts Matrix Sheet 1Data Connector Pinouts Matrix Sheet 2 Data Connector Pinouts Matrix Sheet 3 Order Mating Length Tail Length Pin CodeGuide Post CMM RedundancyMPCMM0002 CMM-Rear Connections CDM Management Chassis Data Modules CDMsCDM Overview CDM Health LED StatesCDM Power CDM RedundancyFront Panel Serial Port PinoutsSerial Port RJ-45 Connector Pin Signal DescriptionEthernet Port Pinouts Ethernet Port PinoutsEthernet Port LED States Telco Alarm ConnectorLED Color Status Description Telco Alarm Pinout Cascading the Telco Alarm ConnectorsPin Description MxxReset Input Alarm Quiet Switch Ganged Telco Alarm Cable Pinouts with CablingLED Symbol Status Description Alarm LEDsLEDs User-Definable LEDs Health LEDHot Swap LED CMM Health LED StatesESD Discharge Protection Grounding ConsiderationsChassis Ground and Logic Ground Module Orientation ThermalsProcessor Heat Sink Module Airflow PathSide-to-Side Air Flow Typical Airflow and Cooling Requirements Airflow RequirementsBoard Resistance Curve Category CMMsAirflow Guidelines Thermal SensorsMinimum Air Flow Air Temp Rise Management Module Specifications Feature SummaryDimensions and Weight Dimensions and Weight12.3 Environmental Characteristics Environmental CharacteristicsReliability Estimate Data Agency CertificationsAssumptions and Notes Reliability Measure Value UnitsGuidelines for Third Party Chassis Vendors High Level DesignO Signals of the CMM Ipmb BusesIpmb Signal Physical Bus Number Physical Bus Number MappingRadial Bus Topologya Gpio Pins Dedicated I/O PinsExample Configurations Interfacing FRUs to the CMMNon-Intelligent FRUs with I2C* Support Intelligent FRUsFRUs Based on the ADM1026 Non-Intelligent FRUs without I2C Support Two-Wire Serial Interface BasedFRU Data Storage for Non-Intelligent Devices Related Documents Temperature Sensors Fronted by the CMMControllers and I/O Ports for Non-Intelligent Devices Related DocumentsWarranty Information Returning a Defective Product RMAFor Europe, Middle East, and Africa Emea For the AmericasFor Asia and Pacific Apac Warranty Information-MPCMM0002 CMM Customer Support Technical Support and Return for Service AssistanceCustomer Support Sales AssistanceMaterial Declaration Data Sheet CertificationsMaterial Declaration Data Sheet Agency Information North America FCC Class aEnglish Safety Instructions English and French-translated belowTaiwan Class a Warning Statement FrenchJapan Vcci Class a Korean Class a Australia, New Zealand Safety Warnings Mesures de Sécurité MPCMM0002 CMM-Safety Warnings Sicherheitshinweise MPCMM0002 CMM-Safety Warnings Norme di Sicurezza MPCMM0002 CMM-Safety Warnings Instrucciones de Seguridad MPCMM0002 CMM-Safety Warnings Chinese Safety Warning MPCMM0002 CMM-Safety Warnings Fpga Working page only. Do not distribute Working page only. Do not distribute Working page only. Do not distribute