Intel MPCMM0002 manual Customer Support, Technical Support and Return for Service Assistance

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MPCMM0002 CMM—Customer Support

15.0Customer Support

15.1Customer Support

This chapter offers technical and sales assistance information for this product. Information on returning an Intel NetStructure® product for service is in the following chapter.

15.2Technical Support and Return for Service Assistance

For all product returns and support issues, please contact your Intel product distributor or Intel Sales Representative for specific information.

15.3Sales Assistance

If you have a sales question, please contact your local Intel NetStructure Sales Representative or the Regional Sales Office for your area. Address, telephone and fax numbers, and additional information is available at Intel's web site located at:

http://www.intel.com/network/csp/sales/

Intel Corporation

Telephone (in U.S.) 1-800-755-4444

Telephone (Outside U.S.) 1-973-993-3030

FAX 1-973-967-8780

15.4Product Code Summary

Table 30 presents the MPCMM0002 product code.

Table 30. MPCMM0002 Product Code Summary

Product Code

MM#

Description

 

 

 

MPCMM0002

875468

Chassis Management Module (Slim Form Factor)

 

 

 

Intel NetStructure® MPCMM0002 Chassis Management Module

 

Hardware TPS

July 2007

74

Order Number: 309247-004US

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Contents Intel NetStructure MPCMM0002 Chassis Management Module Hardware Technical Product SpecificationOrder Number 309247-004US Contents 17.4 Tables FiguresOrder Number 309247-004US Date Revision Description Revision HistoryDocument Organization Acronyms and Terms Acronyms and TermsAcronym/Term Meaning Introduction Architecture SpecificationUser Documentation Product DefinitionMPCMM0002 CMM-Introduction Getting Started Installing the CMMQuick Start Module Components Block DiagramCMM Top View Layout Intel 80321 Processor Processor Features Sheet 1Pbga Processor Features Sheet 2Ethernet MemorySerial Port UARTs Fpga Features Watchdog TimerFpga Redundancy and Hot Swap CpldHot Swap Controller 10 ADM1026 ControllerRide-Through Support Ipmb Isolation LogicIpmb Dual Star Isolation Dual Bus Ipmb Isolation RequirementsFpga Mechanical Information DimensionsCMM Backing Plate Dimensions Front Panel Hardware CMM Side View DimensionsMPCMM0002 CMM Rear Connectors Rear Connector PlacementCoplanar Mating Connectors Vertical Mating ConnectorsDC Power Input CMM PowerBackplane Considerations Ipmb RoutingVoltage Max Where Used Monitored By Current CDM PowerVoltage Usage Filter Tray Power SwitchChassis Elements Directly Driven by CMM Hardware Ethernet RoutingChassis Component Element CMM Power Connector CMM Connector PinoutsRear Connections Pin Signal Purpose Pin Length Power Connector PinoutsPower Connector Receptacle Pin Placement Sheet 1 Power Connector Pinouts MatrixPin Staging Order Mating Tail Pin Code LengthRear Connections-MPCMM0002 CMM CMM Data Connector CMM Data ConnectorSignal Name Count Type Description Pin Name From Table Data Connector Pinouts Sheet 1Data Connector Pinouts Matrix Sheet 1 Data Connector Pinouts Sheet 2Data Connector Pinouts Matrix Sheet 2 Order Mating Length Tail Length Pin Code Data Connector Pinouts Matrix Sheet 3CMM Redundancy Guide PostMPCMM0002 CMM-Rear Connections CDM Overview Chassis Data Modules CDMsCDM Management CDM Health LED StatesCDM Redundancy CDM PowerSerial Port Pinouts Front PanelPin Signal Description Serial Port RJ-45 ConnectorEthernet Port Pinouts Ethernet Port PinoutsEthernet Port LED States Telco Alarm ConnectorLED Color Status Description Telco Alarm Pinout Cascading the Telco Alarm ConnectorsPin Description MxxReset Input Ganged Telco Alarm Cable Pinouts with Cabling Alarm Quiet SwitchLED Symbol Status Description Alarm LEDsLEDs Hot Swap LED Health LEDUser-Definable LEDs CMM Health LED StatesESD Discharge Protection Grounding ConsiderationsChassis Ground and Logic Ground Processor Heat Sink ThermalsModule Orientation Module Airflow PathSide-to-Side Air Flow Board Resistance Curve Airflow RequirementsTypical Airflow and Cooling Requirements Category CMMsAirflow Guidelines Thermal SensorsMinimum Air Flow Air Temp Rise Feature Summary Management Module Specifications12.3 Environmental Characteristics Dimensions and WeightDimensions and Weight Environmental CharacteristicsAssumptions and Notes Agency CertificationsReliability Estimate Data Reliability Measure Value UnitsHigh Level Design Guidelines for Third Party Chassis VendorsIpmb Buses O Signals of the CMMPhysical Bus Number Mapping Ipmb Signal Physical Bus NumberRadial Bus Topologya Dedicated I/O Pins Gpio PinsInterfacing FRUs to the CMM Example ConfigurationsNon-Intelligent FRUs with I2C* Support Intelligent FRUsFRUs Based on the ADM1026 Non-Intelligent FRUs without I2C Support Two-Wire Serial Interface BasedFRU Data Storage for Non-Intelligent Devices Controllers and I/O Ports for Non-Intelligent Devices Temperature Sensors Fronted by the CMMRelated Documents Related DocumentsReturning a Defective Product RMA Warranty InformationFor Europe, Middle East, and Africa Emea For the AmericasFor Asia and Pacific Apac Warranty Information-MPCMM0002 CMM Customer Support Technical Support and Return for Service AssistanceCustomer Support Sales AssistanceCertifications Material Declaration Data SheetMaterial Declaration Data Sheet North America FCC Class a Agency InformationTaiwan Class a Warning Statement Safety Instructions English and French-translated belowEnglish FrenchJapan Vcci Class a Korean Class a Australia, New Zealand Safety Warnings Mesures de Sécurité MPCMM0002 CMM-Safety Warnings Sicherheitshinweise MPCMM0002 CMM-Safety Warnings Norme di Sicurezza MPCMM0002 CMM-Safety Warnings Instrucciones de Seguridad MPCMM0002 CMM-Safety Warnings Chinese Safety Warning MPCMM0002 CMM-Safety Warnings Fpga Working page only. Do not distribute Working page only. Do not distribute Working page only. Do not distribute