Napoleon Grills PRO22K-LEG manual Troubleshooting, Problem Possible Causes Solution

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Troubleshooting

Problem	Possible Causes	Solution
Low heat / Low flame.	Improper preheating.	Allow charcoal to burn until covered with a light
		grey ash. (usually 20-25min).
	Not enough airflow.	Open Vents.
	Low charcoal.	Add more charcoal to the charcoal tray.
	Lid being opened to	Allow food to cook with the lid closed. Every
	frequently.	time the lid is removed, the temperature drops.
		This leads to lower temperatures and longer
		cooking times.
Excessive flare-ups/uneven heat.	Improper preheating.	Preheat grill with lid closed for 20 - 25 mins and
		spread coals around evenly.
	Excessive grease and ash	Clean ash/drip pan regularly. Do not line
	build up in ash/drip pan.	pan with aluminum foil. Refer to cleaning
		instructions.
“Paint” appears to be peeling inside	Grease build up on	This is not a defect. The finish on the lid is
lid or hood.	inside surfaces.	porcelain, and will not peel. The peeling is
		caused by hardened grease, which dries into
		paint-like shards that will flake off. Regular
		cleaning will prevent this. See cleaning
		instructions.

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