What to do if ...
Problem | Situation | Solution |
Shaving Conditioner is leaking | Foil frame replaced incorrectly | Remove foil frame and attach once more, |
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| ensuring both sides click audibly into |
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| place. If needed, clean both foil frame and |
| or | shaver head. |
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| |
| Applicator replaced | Place new applicator on the foil frame, |
| incorrectly | leaving a small gap. With both thumbs |
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| push applicator right and left until it clicks |
| or | into place. |
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| |
| Shaver was switched on with | Do not switch on when foil frame is |
| foil frame removed | removed. |
| or |
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| Cartridge was removed | Do not remove cartridge immediately after |
| immediately after use | use. |
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|
None, or too little Shaving | No cartridge inserted | Insert cartridge. |
Conditioner dispensed with | or |
|
new shaver | Sealing foil not removed from | Remove sealing foil. |
| cartridge |
|
| or |
|
| Scale positioned at «min» | Move scale. |
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|
None, or too little Shaving | Applicator clogged | Replace applicator (before shaving do |
Conditioner dispensed after |
| not use moisturising creme or lotion). |
longer use | or |
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| Cartridge empty | Insert new cartridge. |
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|
Skin is red or burns | Skin is not used to Shaving | Conditioner contains alcohol. Sensitive |
| Conditioner | skin might require 1 to 2 weeks to get |
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| accustomed. If your skin shows signs of |
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| intolerance, discontinue using the Shaving |
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| Conditioner. |
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|
Shaver is connected to the | Shaver is completely | Leave shaver connected to the mains, |
mains, but is not charging | discharged | push start/stop button once. Shaver will be |
(green LED does not light up) |
| charging when green LED lights up. |
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|
Shaving head does not swivel | Head lock activated | Release head lock. |
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Cartridge cannot be removed | Use appropriate tool | |
| removed from cartridge | pull out cartridge. When inserting a new |
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| cartridge, only remove the silver sealing |
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| foil. Do not remove the transparent |
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| tag. |
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Water condensation inside the | Differences in temperature | Condensation will disappear after a |
cartridge compartment | when cleaning with water | while and has no effect on the shaver’s |
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| operation. The electronics section is sealed |
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| against water. |
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