Mitel 5330/5340 manual Call Park Phone, Call Pickup

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Mitel 5330/5340 IP Phones – User Guide

To display the call log:

5330 Phone:

1.Using the Settings key, program a Call History feature key. (see page 14 for key programming instructions.) The Call History feature key illuminates when call history is present.

2.Press Call History to display the number of old calls and new calls. Press New Calls to view calls that have arrived since your last review or press Old Calls to view previously-viewed calls

3.Press Delete to delete the current call. Press Delete All to delete all call logs. Press Call to return the call.

Call Park

5340 Phone:

1.Press the Callers softkey to display the number of old calls and new calls. (Note: this key is only available when call history data is present.)

2.Press New Calls to view calls that have arrived since your last review or press Old Calls to view previously-viewed calls.

3.Press Delete to delete the current call. Press Delete All to delete all call logs. Press Call to return the call.

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.

After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

•Press the key that you have programmed as Call Park.

•Press (TRANS/CONF), and then dial the appropriate feature access code. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

•If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

•If automatic paging is disabled, press the programmed Page key, or dial the appropriate feature access code, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

To retrieve a parked call:

1.Dial the "Call Park Orbit Retrieve" feature access code.

2.Dial the two-digit orbit number.

Call Pickup

To answer a call that is ringing at another extension in your Pickup Group:

1.Lift the handset.

2.Press the key that you have programmed as Call Pickup.

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Contents Mitel 5330/5340 IP Phones User Guide Trademarks Table of Contents About Your Phone Using Other Features About Your Phone 5330 IP PhoneElements of Your Phone Feature Function 5340 IP PhoneRing/Message Indicators Feature FunctionWhen indicator is … It means that … Tips For Your Comfort And Safety Adjust the viewing angleDont cradle the handset Protect your hearingGetting Started with Your Phone Using Your Default Phone Window And Keys5340 IP Phone Windows 5340 IP Phone Default Window and Keys Feature Function Message WaitingDND Logged in asUsing Your Phone Applications Using the Settings ApplicationCustomizing Your Phone Specify User InformationPhone Specify Language PhonePress Play Error Tone Specify Display Brightness and ContrastPress Brightness and Contrast Specify Audio Feedback OptionsAdjust Ringer Volume and Pitch Press Ring AdjustEnable a Screen Saver 5340 only Press Superkey PhoneProgramming Features On Your Keys Features available for programming on programmable keysFeature Programming Feature Keys Using the Settings Application Press Programmable KeysEdit Key Labels Clear Programming from a KeyProgram Superkey to a Key Press Feature KeyTo program Speed Call Phone Programming Applications on Your Keys To Program Speed Call Using Superkey PhonePress Speed Call Using the People Application Making And Answering CallsPress Edit Name Press Edit NumberPress Hang Up or Cancel Phone BookAnswer a call End a callAuto Answer Call Handling HoldMute TransferConference SwapCall Forwarding Press Yes to select External or Internal callsAccount Codes Phone Using Other FeaturesAttendant Call Hold Remote Retrieve Auto Latch Microphone CallbackPress Call Me Back Call Forward Remote I Am HereCall Logging Call History Press Call LoggingCall Park Phone Call PickupCampon Direct Paging Handsfree Answerback EnabledDirect Paging Direct Paging Handsfree Answerback Disabled Phone state before Page arrivesDo Not Disturb To answer the Direct Page indicated by single burst of toneGroup Listen Group Paging / Meet Me Answer Headset OperationMake Busy Messaging AdvisoryPress Turn Msg On Phone Messaging Callback PhoneMessaging Cancel Callback Music PhonePress Msgs/Sent Press Erase Msg Press Superkey Night AnswerPaging Override IntrudeRecord a Call Press Reminder Reminder PhoneSpeed Call Using Your Phone With The 5310 IP Conference Unit
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